Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
10/02/2007108/10/1995
 Through normal operation my seat on the driver side just broke at the framing under neat the seat. i feel this is a safety problem with the manufactures as the metal used is very thin and so it broke. *tr
06/06/2001209/01/2000
 No summary listed for abov evehicle. *ak
10/18/2000
 Seat broke from seat anchor. dealer notified, and informed consumer that vehicle was out of its warranty, any repairs would be at consumer's cost. please feel free to provide any further details on this matter. *ak
01/01/200003/01/1995
 Here is the e-mail i sent to chevrolet motor division here is my unusual story. we own a 1995 chevrolet pick up. i have a serious complaint regarding the lack of concern you company has for repairing a true safety problem. we took the truck in for servicing when the front drivers seat began rocking back and forth. to our surprise they richardson pontiac, buick, gmc 1-858-679-6900, in poway, ca said nwd seat frame broken at front left corner. seat condition unsafe. i have contacted you directly (4 times before i received an answer) case #c01857200. i was told since the truck has 106,000 miles there was nothing that they could do. i told your employee that the truck was kept in excellent condition, driven 90 miles per day on the freeway. it has not been taken off road nor abused. i find it hard to believe that a company such as yours would just say too bad, out of warranty, your problem now i have never heard of other car companies having seats break off! this is not acceptable and i hop you will pass this up the chain to someone of authority who can check into this for me. like the tire problems ford had--you need to stand behind your products. the following is the e-mail response from chevrolet motor division, wed, 0ct. 25, 2000: dear ms. boschen, thanks you for your recent e-mail. we apologize for your dissatisfaction. your computer file has been updated with your most recent comments regarding your 1995 chevy pickup. again, we reviewed your request and are in agreement with the position previously provided to you. if you have any questions, or require further assistance, you will need to contact our office at 1-800-222-1020. reference file c01857200 when calling. sincerely, vicki l. kazerooni, customer relationship manager, gm internet response center. nhtsa, i appreciate you looking in to this for me. thank-you.*ak
01/04/2000
 Driver's seat frame cracked and the bolt wentthrough the seat cushion which may have caused the driver to lose control of vehicle. please provide further information. *ak
07/01/1999
 Driver's seat broke, when accelerating something popped and seat shifted and was loose in frame. dealer contacted and repairwork done. provide further information. *ak
07/01/199810001/01/1995
 Windshield wipers work intermittantly - unreliable. fail in rain. took it to the dealer and it worked. however, it continues to fail in neccessary situations. in addition, the driver's seat bolt has broken and the seat is insecure. 4x4 cab
212/01/1995
 Driver's bucket seat frame broke, causing seat to lean back too far, difficult to hold on to steering wheel. (qcaw)
09/24/19974
 Front bench seat did not lock up during sudden stop, as designed per owner's manual. seatback will move back/forth freely unless coming to sudden stop, then locks into place, no crash, occupant fell forward, hit steering wheel, dealer will inspect for a fee. *ak
SEATS - FRONT ASSEMBLY - POWER ADJUST
09/01/2002
 Frame around bottom of driver's power seat broke, resulting in no stability for seat. consumer concerned that seat will collapse if involved in a collision.*ak
12/01/199611/01/1996
 Power seat frame is broken off at one of the 2 front mounting points. *ak
 Bracket under the driver's power operated seat broke causing the seat to collaspe to the rear. please give any further details. *ak
04/07/19975
 Vehicle is equipped with power seat chassis mounted on a thin sheet of steel under the seat and break easily. *ak
SEATS - FRONT ASSEMBLY - RECLINER
10/01/19973
 Driver's and the passenger's seats move forward and backward, which may cause a loss of vehicle control and injuries to occupants. dealer cannot determine the cause of the problem, rear tail light continually has water which has leaked into socket, the windows seep water also. *ak.et.