Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 11/28/2010 | 142265 | ||
| Windshield wiper defect: windshield wipers fail to operate correctly, or at all, during adverse weather conditions. this equipment failure puts a driver and all passengers at risk of harm due to inhibited visibilty. have had to suddenly change lanes on highway during heavy rain, pull off, stand on edge of door trim with traffic driving by, and push the wipers manually up and down to get them working again. sometimes i will have to open the hood of the truck, push the fuse tight, push the wipers to start them, and then go. our 1996 chevy suburban was recalled due to a windshield wiper defect, they have worked fine since the windshield wiper component was replaced.. i have contacted our local chevy dealership twice to have the windshield wiper defect repaired on the 1997 c1500 truck. since the previous owner did not do it while it was under warranty, and the vin number on the truck does not fall under the recall ( the service manager pulled up the recall and checked the vin number of our truck against the numbers on their list on 08/06/2011 at 12:20 p.m.), they will not replace it. this is because, as it is now not under warranty, they would not be reimbursed by gm, regardless of my reminding them that not replacing it remains a safety risk to the owner of the vehicle. this has began in 2001. since our son is going to get his license, and would like to have the truck, i would like to ensure his vehicle is a safe one. if i had known where to file a complaint regarding this matter, i would have done this 8 years ago. the dealer told me there was nothing they could do, except replace the part. | |||
| 03/30/2001 | 1 | 03/14/1997 | |
| Transmission went out on consumer while they were driving.*ak bearing splintered, causing metal pieces into transmission oil, the reaction carrier, overrunning clutch, clutch support, over clutch race, and torque converter all failed. left rear door panel bad, rattle in side door, rear side door repaired, right side doors trim panels become loose, door panles replaced, side door panel rattles. vehicle having electrical problems, rear tail lights not at same height, left window switch replaced, doors locked with keys in vehicle, interior lights come on while driving, battery failed five times, antitheft light on radio causing it not to work. air conditioner was blowing hot air and vent would not adjust from side to side. windows kept getting stuck. air bag light illuminated. power steering was noisy, dealer repaired power steering, power steering became noisy again. rear shoes were replaced. service engine soon light illuminated. *slc | |||
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||
| 07/12/2002 | 50000 | 1 | |
| While driving the battery cable wires became hot and the wires melted. the dealer has been notified. *ak *scc *nlm | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 09/26/2006 | 174000 | 3 | 01/28/1998 |
| No warning of brake light failure. upon depressing the brakes on the 1997 chevy c1500 it blows the fuse to brake lights. vehicle can be operated with out brake lights with out driver knowledge. *nm | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 10/24/2000 | |||
| Engine component's plastic casing that surrounded computer was filled with fuel. vehicle had shut off at least once. been to dealer & mechanic ran diagnostic test. also wires were checked. informed consumer that some of the components weere bad. vehicle was rediagnosed & nothing worked. mechanic finally decided to check computer. it would need to be replaced. *ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 06/01/2004 | 1 | ||
| 1997 chevrolet 1500 fuel pump.*mr wiring burned inside the fuel tank going to the fuel pump and fuel gauge sending unit. the wires were burned so it melted the insulation and the wiring connectors. *jb | |||
| 2 | |||
| The air bag light illuminated, consumer took vehicle to the mechanic who informed consumer that there is a horn ring under the air bag in the steering column that has two wires. most likely one of the two is broken which causes the light to stay on. he also stated to consumer that this was a common problem with these trucks. consumer had the part replaced and had to take vehicle to the dealer to clear the computer. the service department informed consumer that the control module was friedbecause the wires shorted out in the steering column. *jg | |||
| 10/14/2001 | 1 | ||
| Wires leading to fuel pump and fuel level gauge inside tank insulation had gotten hot enough and melted in upper connector. contacted dealer, and dealer had the problem regularly.*ak *yd | |||
| 11/17/1998 | 1 | ||
| The electrical wiring to the fuse box failed resulting in fire. nlm | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 07/15/2000 | 0 | ||
| Connection in wiring harness came loose and started to melt. consumer said that this wire is within the gas tank, and could possibly explode. *ak | |||
| 10/13/1999 | |||
| A mark viii, while driving and pulling a trailer, transmission cooling unit line cracked, causing a transmission leak, spraying transmission fluid onto the exhaust manifold, resulting in a fire on the driver's side of the vehicle which burned the wiring harness. dealer repaired the wiring harness and replaced the transmission system. please provide further information. *ak | |||