Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 11/28/2010 | 142265 | ||
| Windshield wiper defect: windshield wipers fail to operate correctly, or at all, during adverse weather conditions. this equipment failure puts a driver and all passengers at risk of harm due to inhibited visibilty. have had to suddenly change lanes on highway during heavy rain, pull off, stand on edge of door trim with traffic driving by, and push the wipers manually up and down to get them working again. sometimes i will have to open the hood of the truck, push the fuse tight, push the wipers to start them, and then go. our 1996 chevy suburban was recalled due to a windshield wiper defect, they have worked fine since the windshield wiper component was replaced.. i have contacted our local chevy dealership twice to have the windshield wiper defect repaired on the 1997 c1500 truck. since the previous owner did not do it while it was under warranty, and the vin number on the truck does not fall under the recall ( the service manager pulled up the recall and checked the vin number of our truck against the numbers on their list on 08/06/2011 at 12:20 p.m.), they will not replace it. this is because, as it is now not under warranty, they would not be reimbursed by gm, regardless of my reminding them that not replacing it remains a safety risk to the owner of the vehicle. this has began in 2001. since our son is going to get his license, and would like to have the truck, i would like to ensure his vehicle is a safe one. if i had known where to file a complaint regarding this matter, i would have done this 8 years ago. the dealer told me there was nothing they could do, except replace the part. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 03/30/2001 | 1 | 03/14/1997 | |
| Transmission went out on consumer while they were driving.*ak bearing splintered, causing metal pieces into transmission oil, the reaction carrier, overrunning clutch, clutch support, over clutch race, and torque converter all failed. left rear door panel bad, rattle in side door, rear side door repaired, right side doors trim panels become loose, door panles replaced, side door panel rattles. vehicle having electrical problems, rear tail lights not at same height, left window switch replaced, doors locked with keys in vehicle, interior lights come on while driving, battery failed five times, antitheft light on radio causing it not to work. air conditioner was blowing hot air and vent would not adjust from side to side. windows kept getting stuck. air bag light illuminated. power steering was noisy, dealer repaired power steering, power steering became noisy again. rear shoes were replaced. service engine soon light illuminated. *slc | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 07/25/1997 | 1 | 07/25/1997 | |
| Both swing out windows on extended cab are not strong enough to keep windows closed, this allows moisture to enter vehicle. | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 03/30/2001 | 1 | 03/14/1997 | |
| Transmission went out on consumer while they were driving.*ak bearing splintered, causing metal pieces into transmission oil, the reaction carrier, overrunning clutch, clutch support, over clutch race, and torque converter all failed. left rear door panel bad, rattle in side door, rear side door repaired, right side doors trim panels become loose, door panles replaced, side door panel rattles. vehicle having electrical problems, rear tail lights not at same height, left window switch replaced, doors locked with keys in vehicle, interior lights come on while driving, battery failed five times, antitheft light on radio causing it not to work. air conditioner was blowing hot air and vent would not adjust from side to side. windows kept getting stuck. air bag light illuminated. power steering was noisy, dealer repaired power steering, power steering became noisy again. rear shoes were replaced. service engine soon light illuminated. *slc | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 06/16/2002 | 1 | 12/01/1997 | |
| Consumer states vehicle is equipped with 2 side view mirrors, both mirrors blow toward the vehicle when traveling at highway speeds.*jb | |||
| 06/26/1998 | 2 | 12/01/1997 | |
| While driving vehicle about 30 mph the rearview exterior mirror vibrates so much that is impossible to see in back. the mirrors had been replaced twice already, but still no solution. *ak | |||
| 1 | 09/01/1997 | ||
| Exterior rear view mirrors vibrate continously. | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR | |||
| 08/01/2003 | 100000 | 1 | 01/01/2002 |
| The consumer stated the windshield wipers were inoperative. dealer notified. *ak wipers were intermittent. the wipers had been recalled up to 96' and should have been referenced to the this vehicle as well (97'). *scc *jb | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 09/10/2007 | 10 | 09/15/2005 | |
| The wiper motor stops with no warning and i have to get out of the truck and hit the wiper motor to get it going again. i called gm about this and there was a recall for this problem but they will only fix trucks up to 1996. my truck is a 1997 model. *jb | |||
| 11/01/2005 | 3 | 06/02/1997 | |
| It was raining,i turned on my windshield wipers,they all of a sudden stopped working,then started working again. after the rain stopped i turned off the wipers but they would not turn off at all. i had to stop my truck and turn off the engine for my wipers to stop. i check for a recall and to my surprise there was a recall for the controller circuit board for the same year of my truck. i called the dealer and they said to bring my vehicle in. when i took the truck for a service recall,they checked the vin# then advised me that there was no recall on my truck. i said there was a recall and i was having the same problems as the recall. the service dept. said there was nothing they could do. i called general motors they said that my truck although it is the same year and having the same problems as the recall,my truck is not involved in the recall. *jb | |||
| 08/19/2004 | 1 | ||
| The consumer stated that his windshield wipers were giving him trouble. he stated that sometimes they did not work. the consumer found that other vehicles were on recall, however his vehicle identification number was not included. *jb | |||
| 06/28/2004 | 65000 | 4 | |
| Consumer complained about a windshield wiper problem. they worked intermittently. this problem was serviced by the dealer on several occasions, but the problem recurred. *ak | |||
| 05/09/2004 | 15000 | 13 | 05/01/1997 |
| When driving in the rain the windshield wipers failed, which caused the consumer to pull off the road. the problem recurred. *ak recall# 03v159000 was issued but the consumer was not notified. which at the time the wipers did not fail. the current problem was intermittent. (ck1500/model) *sc *jb | |||
| 11/15/2003 | 25 | ||
| When driving in the rain windshield wipers failed, causing the driver to pull off the road. *ak | |||
| 08/01/2000 | 5 | 06/01/1999 | |
| The radiator's coolant system failed, resulting in fluid accumulation in the transmission on two occasions. was fixed twice, causing a tow by the dealer on the second time. the transmission continued to shift hard from first to second, had another dealer look at it, said it was junk. notified gm, they did nothing because the first dealer didn't report the problem. had to pay for a transmission overhaul at 70,000 miles... very expensive! the fuel indicator has also failed. the fuel pump has failed and had to be replaced. the door handles have fallen off. the windshield wipers have failed several times, but is over the 70,000 mile limit of replacement. also had to replace the master cylinder. hmmm... maybe the dealer was right about being junk without a warranty. so sad that we spent thousands of dollars for products like this. *la | |||
| 04/11/2003 | |||
| The windshield wipers failed intermittently while driving which made it difficult for the driver to see. the dealer was notified. *nlm | |||
| 09/02/2002 | 1 | ||
| Consumer states that the windshield wipers on the vehicle are not working properly. contacted dealer and the dealer is not willing to do anything. nlm | |||
| 01/01/2000 | |||
| Windshield wipers will intermittently stop working. tsb bulletin 98043 deals with this problem. contacted dealer, and dealer was not willing to do anything. *ak | |||
| 08/05/1998 | |||
| While driving down the road at 55mph started to rain and windshield wipers didn't work. contacted dealer. *ak | |||
| 03/09/1998 | 1 | ||
| Wiper reservoir punctured. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 06/01/2004 | 90000 | 500 | 07/15/2001 |
| Wiper motor intermittently quits working. the wipers quit when raining or snowing causing zero visablility and the very high risk of crashing. there was a 2003 recall for a bad solder joint in the motor, but it only included vehicles with 70, 000 miles or less thus eliminating 95 percent of the 1997's on the road. *nm | |||
| 12/05/2005 | 97000 | 14 | 09/11/2004 |
| I own a 1997 chevrolet pickup truck vin # 1gcec14w7vz150207. my wind shield wipers fail to work at various times. i've almost had to wrecks due to this problem. i called general motors and they told me my truck is not on the recall list, even though i have the recall problem with my wipers. gm told me to have it fixed and to save my receipt for a future recall. *nm | |||
| 05/17/2004 | 103000 | 1 | |
| While driving in rainy weather front windshield wipers failed. recall 03v159000 was issued. however, this vehicle was not included in the recall due to vin. *ak | |||
| 02/11/2003 | 1 | ||
| Windshield wipers fail to work properly, i received a letter shortly after noticing the problem i was having with the wipers and the letter stated that this problem could be fixed if i take the vehicle to a chevrolet dealership only if it was under 70,000 miles. well i am around 72, and they are just now doing this. what 97' vehicle would not be around that kind of mileage by now. this is ridiculous and it should still be fixed under chevrolet. *jb | |||
| 01/01/2001 | |||
| Windshield wipers will intermittently stop working, but once consumer gets out and taps on motor wipers will come back on.*ak | |||
| 01/15/2001 | 1 | ||
| Windshield wipers just stop working after they are turned on, and sometimes they don't come on at all. *ak *slc | |||