Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
07/01/200410000020006/01/1998
 I continue to experience an intermittent loss of power steering when turning which feels like hitting a patch of ice while going around a turn. i have researched this problem and know that gm has issued a recall on other models but not mine. i have not yet replaced any of the steering components but will soon due to the severity of the situation. it's unfortunate that an obvious defect is not currently under recall. *jb
01/02/20035600009/12/2002
 Faulty evo sensors caused the wheel to jerk to one side while driving 60 mph. the dealer has been notified. *ts *nlm
11/01/1997
 One can be driving perfectly straight or turning a curve. the speed does not matter. failure of the evo sensor causes the wheel to be jerked to one side with no warning. this is a very dangerous condition which could result in injury or death for someone not expecting the sudden movement or for a individual lacking sufficient strength/response time.*ak
06/01/19981
 Steering pulls to the right. yh
04/24/1998
 When driving under normal road conditions, the vehicle dangerously wanders either way when driver takes eyes off the road momentarily. the vehicle does not maintain the position on the road, unless driver's total focus is on the road. dealer notified and informed the consumer that a special speed control module on the steering is suppose to be a new improvement, but endangers all those who drive this vehicle without taking their eyes off the road. this condition needs to be investtigated. *ak
STEERING - COLUMN
03/12/2004748001
 While driving in reverse from the driveway and turning the wheel to the left steering column failed. dealer replaced the steering gear box shaft sector. *ak
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
 Whenever turning steering steering gear box would lock up. would get tight, and then suddenly would loosen up after turning. *ak
STEERING - GEAR BOX - SHAFT SECTOR
03/12/2004748001
 While driving in reverse from the driveway and turning the wheel to the left steering column failed. dealer replaced the steering gear box shaft sector. *ak
STEERING - HYDRAULIC POWER ASSIST SYSTEM
06/01/20013100099907/04/1998
 I have been having power steering problems with my 1998 chevrolet silverado c1500 pickup since 2001. it will suddenly oversteer with the slightest movement of the steering wheel, and has nearly caused me serious problems at speed. it does not do it constantly, but occurs more or less several times a day down to once every two or three days. when i asked the service department at the chevy dealership in alamogordo, nm about it i was told they all do that - don't worry about it. when i was concerned about an increase in the phenomenon i contacted the service department at jones chevrolet in sumter, sc, and was told that they all do it, but there was a manufacturer's recall or notice of some sort, and to bring it in. when i brought it in, the service advisor said that the individual i spoke with was mistaken but refused to elaborate, and that it was not a safety issue. i disagree, and i believe it is a problem across the gm spectrum, as eveidenced by the recall regarding power steering issues identical to mine earlier this year. i have emailed gm's customer site without response, and i am now of the opinion that it will not be acknowledged by gm without some sort of stimulus. as i stated, the problems began in 2001, and continue to the present.
01/05/2004660002
 When making a left hand turn at low speeds vehicle temporarily lost power steering. dealerships mechanic was notified, but did not resolve the problem.*ak
01/10/200407/15/1998
 I own a 98 chevy pick up, as well as a 96 gmc suburban, and have had numerous problems with the power steering on both vehicles. the pick up has been exceptionally bad with the harder left turns, and the overly easy right turns, or jerks. travelling on the highway with either vehicle, if you adjust the steering for a crosswind, they will fight going left (this is not constant, which makes it worse as it is unexpected) and launch to the right with the slightest touch (also not constant). i believe that these vehicles could easily be included in the recall. i had spoken with a local dealer after hearing of a power steering related recall pending (in october 2003) and was assured no such thing was going on, and my vehicles would not be involved anyway. i have shown jan. 10th 2004 as an incident date, as the form could not be completed without that information. this has however been a problem on and off since purchasing the truck (new in july 98) and the suburban (used in jan. 99) also, since purchasing the 96 suburban, i have had to replace the lower (mounted on bottom of pump) power steering line twice, due to breakage and leaks, and i now have another (replaced same hose on pick-up) leak somewhere in the pick-ups power steering system (it has been too cold to wash the vehicle properly under the hood, so i can inspect hoses, but am fairly certain it is once again the same hose)
11/01/1998106/01/1998
 Power steering sensor failed. yh
02/02/1999101/02/1998
 Power steering sensor failed. nlm
STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT
02/18/200458788106/01/1998
 Problem with steering, feels like loose wheel, like hitting ice on roadway, but no ice . replaced idler arm assembly. better for awhile but still jerks.
STEERING - RACK AND PINION - PINION SHAFT
04/01/200551
 My boyfriend(mario diego) and i (carmenia) purchased a 1998 chevy tahoe. from brooks motor company on april 1,2005. from april 1 to june 29,2005. the tahoe had to be returned to brooks motor service center 8 to 9 different times for repairs. now my car rear end has broke and not drivable. *jb
STEERING - WHEEL AND HANDLE BAR
11/07/2002
 While driving the vehicle the steering column broke. causing to pull out of the road. mr. garney please provide further information. ts
07/14/1999
 Steering column is pulling to the left. *ak