Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
08/14/20121170001
 Was in traffic went to back up and heard a pop. it was the transmission sun shell gear failing. (aamco transmission said so). i was on a hill so when failed it rolled forward. stopped it just in time to just bump car in front of me. wasn't any visible damage so didn't file. however i've done research and this is a common defect on these trucks. it should be recalled as i believe it to be a safety issue. thanks. *tr
08/14/2012117000
 Was in traffic went to back up and heard a pop. it was the transmission sun shell gear failing. (aamco transmission said so). i was on a hill so when failed it rolled forward. stopped it just in time to just bump car in front of me. wasn't any visible damage so didn't file. however i've done research and this is a common defect on these trucks. it should be recalled as i believe it to be a safety issue. thanks.
POWER TRAIN - AUTOMATIC TRANSMISSION
12/24/2002103000212/01/1998
 I am writing to convey my extreme disappointment in the quality of chevrolet vehicles. we own a 1999 chevrolet, tahoe which we bought new. on december 24, 2002, our transmission went out at 103000 miles. as a result, we had to have a new transmission installed at a cost of $2,646.72 plus the cost of renting a vehicle. we drive about 25,000 miles per year. we do not do any towing, we do not use four-wheel drive except in the winter, and we take good care of our vehicle. since this incident, this transmission we had replaced has failed again, fortunately about 2000 prior to its 50000 mile warranty. i am still trying to understand how this is happening. we do not abuse our vehicle and we drive like any regular person does. oh yes, poor engineering. furthermore, about a year ago, we had to replace the intake manifold gasket on our engine which cost us $700. not only that, when we took the tahoe to have the 2nd transmission fixed, i asked if our cracked door handle was the result of a break-in. the technician chuckled and said that was common. he even had the audacity to blame it on the consumer for not using the door handle properly actually showing us how you had to lift and. seems to me that this is poor engineering. i even went so far as to contact several chevrolet dealerships who unanimously agreed that a transmission on these vehicles should last at least 200,000 if not the life of the vehicle. i?m not sure what anyone else expects from their vehicles, but we do not expect a major component, like part of the engine, to blow at such low mileage. i did make my voice heard by writing a letter for the 1st transmission they put in, but all they could offer me was $1000 loyalty voucher towards the purchase of a new gmc product. if they can't make good on my first gmc vehicle, then why would i buy another? in closing, i need to make my voice heard so people don't buy gm products.*ak
05/09/2004137000205/11/2001
 I purchased my 1999 gm truck and i have had problems with the transmission since i purchased it. i had the transmission serviced twice and i was told that it was fine. now my transmission is skipping first gear and going straight into second gear. the vehicle warranty, of course, has now expired. my sister-in-law also has a 1999 gm van, and her transmission has to be replaced. she was experiencing the same conditions i have and she had her vehicle into service for the same issues i have. my son's girlfriend's mother has a 1999 gm suburban and she has just had her transmission replaced. she had experienced the same problems my sister-in-law and myself have experienced and she too has had her vehicle in for service for the same issues. i cannot believe gm has not had a recall on their transmissions that were placed in 1999 gm truck-type vehicles. this is outrageous. i am researching to see how many other people who bought 1999 gm truck-type vehicles have had the same problems. *ak
POWER TRAIN - AXLE ASSEMBLY
09/01/200244937302/08/1999
 Consumer stated that rear end axle is leaking oil. been repaired three times. ts rear axle gear broken and oil leaked from rear differential. a slight rear end whining is present similar to previous failures. *tt
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
01/07/2004620001001/06/1999
 From the first day that i/we purchased this truck there have been trouble, we were sold an extended warranty for the amount of $2,200.00 which was null and void from the start, this is the 10th time it has been taken into the repair shop for the same issues alone, we have been charged repeatedly for these repairs which we were told would be covered through the warranty and yet there has been to coverage to date to our knowledge. *nm
09/28/200338621111/20/1998
 While driving 60 mph the consumer heard a loud rattling noise and pulled over. the vehicle was towed to the dealership where the mechanic informed the consumer that the problem was in the rear end suspension. the problem has not been resolved. *nlm *scc the dealer rebuilt the rear differential. *jb
POWER TRAIN - MANUAL TRANSMISSION
01/14/1999101/14/1999
 Transmission shifting rough from first gear only.