Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
11/11/1999
 Alignment problem ruined left front tire. the sidewalls were cracking on all the tires. dealer said the tires were not suitable for the weight of the van. there should be a standard for replacement part.
04/19/2000105/25/1999
 Wheels cannot be aligned due to the washer which is welded on. replaced tires less than one year from purchase, vehicle pulls to the right. *ak *ml
 While driving 45-65 mph extreme vibration occurs, dealer has replaced the shocks and tires which has not corrected the problem. please give any further details. *ak
05/28/19991205/28/1999
 While driving at 65mph or above the steering wheel has a very hard vibration which may cause a loss of vehicle control and crash. manufacturer has a tsb bulletin 99-43-09-002 stated that it wasa manufacturer's design . please provide further information. *ak
04/25/1999
 While driving at 40 mph there is some noise within the steering. also, when going over a bump, there is a loud noise, and the tires are out of balance. also, wheel is bend. dealer has been notified. *ak
04/19/1999004/03/1999
 While driving vehicle on any speed, vehicle vibrates, and consumer loses control, almost getting off the road. *ak
SUSPENSION - FRONT
 When applying abs brakes in normal braking conditions vehicle hesitates, causing extended stopping distance, and nearly resulting in a collision. also a grinding and squealing noise occurs in the front end of the vehicle which the dealer states is normal. please give any further details. *ak
2
 Severe front end vibration, problem is unpredictable, however when it occurs it is so severe conumer has to sometimes pull over, feels unsafe driving vehicle.
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
1
 While having new tires put on mechanic noticed that driver's side ball joints failed and needed to be replaced. *ak
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
1
 While having new tires put on mechanic noticed that driver's side ball joints failed and needed to be replaced. *ak
SUSPENSION - REAR
09/28/200338621111/20/1998
 While driving 60 mph the consumer heard a loud rattling noise and pulled over. the vehicle was towed to the dealership where the mechanic informed the consumer that the problem was in the rear end suspension. the problem has not been resolved. *nlm *scc the dealer rebuilt the rear differential. *jb