Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 06/22/2012 | 164659 | 1 | |
| Tread separation from tire and subsequent body damage to vehicle. there is currently a recall on this very same make and model of tire, and for the same problem, however my tire was purchased prior to the range covered by the recall. bf goodrich has told me that there is nothing that they can do for me. *tr | |||
| 06/22/2012 | 164659 | ||
| Tread separation from tire and subsequent body damage to vehicle. there is currently a recall on this very same make and model of tire, and for the same problem, however my tire was purchased prior to the range covered by the recall. bf goodrich has told me that there is nothing that they can do for me. | |||
| 05/15/2009 | 107100 | 1 | |
| Traveling 70 miles an hour on i 95 north. tire blew,taking plastic cowling from front right fender. tire blew into a great many pieces. replaced with [cooper tire] tire size,lt245-75r16. also! ! ! ! ! 3 weeks later,traveling at 35 mph, the front left tire blew, lt245-75r16. sidewall blew out,replaced with a cooper tire. just about caused an accident. first tire is not available,2nd one i have. *tr | |||
| 11/26/2008 | 95024 | 1 | |
| Mud max radial mudder tires purchased new for the front of my chevy pick-up on 5/17/08 failed on a trip from colorado to phoenix and back on 11/26/08 and 111/28/08 when the tread separated from the tire body. it caused a serious vibration in the front end, but they did not blow out. one was replaced with a new tire and the other with my spare. i believe we were very lucky. *tr | |||
| TIRES - SIDEWALL | |||
| 07/01/2005 | 15000 | 1 | |
| 2001 chevrolet 2500 equipped with firestone steeltex r4s tires left driver rear tire sidewall blew out. *mr the tread was intact and in perfect condition after the sidewall failure. *sc *jb | |||
| 04/10/2004 | 19000 | 0 | 09/01/2001 |
| Our 2001 chevrolet silverado 2500hd truck, which is still under warranty, was presented to firestone on saturday april 10, 2004 at 10am to show them excessive cracks surrounding sidewalls consistently on all four original tires. they gave us a report of the tread wear on the bottoms which was not the concern we had and offered us a pro-rated rate of 45% off of the manufactures suggested retail which would come to $489 with costs. we explained that the tires were dry rotting and dave, the service manager at the greensburg, pa firestone tire & service center explained that cliff from firestone's engineering dept, the regional manager had told him that there are three stages of dry rot and if the tires were dry rot you would be able to fit a penny into the cracks. this is where we left off as of today and will be communicating further with them. | |||
| 08/28/2003 | 0 | ||
| I have my chevy 2500hd in to check all 4 firestone steeltex at oem tires because of sidewall separation concern. i have 26,000 miles on these tires and all are consistent maybe because of recommended tire rotations. i hope i don't have to follow up on this problem for a resolution after the visit to the dealer today. | |||
| TIRES - TREAD/BELT | |||
| 09/02/2005 | 1 | 12/30/2001 | |
| Tire failure, tread separation, firestone steeltex radial a/t, lt245/75r16 120/116r, load range e, canada 33777urbn05327-1. *nm | |||
| 07/12/2005 | 51780 | 1 | 04/01/2001 |
| I had my firestone steeltex radial a/t tires rotated by the dealership(jay wolfe cheverolet) on my 2001 silverado 2500 hd short bed crew cab. tire size lt245/75r16 load range e. this was done on 07/05/05. i had noticed a wobble in the steering wheel and a slight pulling to the right, that seemed to become more noticeable the more i drove it. i checked tire pressures,lug nuts, tread wear. everything looked fine. tires have 51,780 miles on them, and were not down to the tread wear indicators. on 07/12/05 i was traveling down i-35 n at 60 mph when all of the sudden the front right tire completeley seperated the tread from the rest of the tire, luckily, the tire did not blow out, and i was able to keep it under control and bring it to a stop on the side of the highway, the tread seperation did quite a bit of damage to the vehicle, right front quarter panel,wheel well shroud,rockerpanel, right outside mirror. i am awaiting an estimate from the body shop. i have replaced all four tires with michelins, that same day. i have kept the failed tire and tread that seperated. | |||
| 10/17/2004 | 1 | ||
| Bfgoodrich p245/75r16 tire - radial long trail t/a tread and outside side wall came apart on interstate at 70 mph. was able to control truck and pullover safely. tires / less than 5 months old. *jb | |||
| 08/16/2004 | 1 | ||
| While driving, the consumer noticed that the vehicle started vibrating from the rear. the consumer was able to maintain control of the vehicle and pulled over. the consumer noticed that the rear driver tire blew out. the driver was able to change the tire and drove it to the dealer for inspection. firestone steel tex p24575r16 load range d #dot vn11b1c. the consumer has contacted firestone. please fill in additional information. *jb | |||
| 02/22/2004 | 34963 | 2 | 09/09/2001 |
| I have had two firestone steeltex a/t tires size 245/75r16 load range e that the tread has came off of the carcass but the tires have not lost air... property damage was done to vehicle. sent claim off to bfnt llc. claim was denied. said due to under inflation. i have found two other local individuals with same tires manufacturer cod vn(canada) three weeks apart with same problems. *jb | |||
| 04/21/2004 | 55000 | 1 | 02/02/2001 |
| While driving my 2001 chevrolet 2500 hd crew cab 4x4 south on us 59 in houston texas the tread fully separated off the right rear firestone steeltex a/t 245/75r16, load range e, dot no.vn11bac5300 at approximately 10:30 on april 21, 2004. just prior to separation, truck started vibrating (speed was approximately 65 mph). the vibration then became violent followed by loud noises. at this time i noticed large chunks of rubber flying all over the highway, followed by what appeared to be the entire tread. the entire event only lasted seconds. i pulled over as soon as possible finding the tire still fully inflated, but missing the entire tread. there were no injuries, but damage has been estimated at $4018.38. i have rotated my tires on regular basis and maintained chevrolets recommended pressures. i can prove the tire that lost it's tread had been at 80 psi from december 2003 to days prior to the seperation. i filed a claim with bridgestone/firestone north american tire, llc and paid to ship the tire to them. their response dated 5/5/2004, claim ref. no. 913329 was we have carefully inspected your tire. we did observe signs that the tire had been operated for an unknown period of time while being in an over-deflected state causing the detachment you experienced... we must respectfully deny your request for compensation. my tires have been at chevrolet recommended air pressure since i bought this truck new. i have also never exceeded the gvwr, gawr frt or gawr rr load ratings. what i have found out through the internet is there seems to be lots of other folks that have had the same problem. i am in the process of taking them to small claims court vs. filing with my insurance because firestone has a defective product. i hope this agency can help protect consumers from future injuries and driving up our insurance costs. if allowed, post my email as bcothran@houston.rr.com - i would like to hear from others who have been thru this.*ak | |||
| 10/06/2003 | 27000 | 1 | 05/05/2001 |
| Experienced tire belt separation and blow out while traveling. the tire failed without warning causing damage to the vehicle of $2200.00 and required replacement of the tire. the tire had 27000 miles of use at the time of the failure. the tire involved was firestone steeltex radial, load range e - m/s #08426 lt245/75r16 120/116r, da432t d20d dot vnii bic 5000, made in canada 31055 ur bmd5326-2. *la | |||
| 07/05/2003 | 1 | ||
| While driving the left rear tire experienced tread separation while traveling 70mph on the highway, causing damage to the left rear fender.tire information:firestone, steeltex r4s,r45/75r16, 28000 miles on tires. *ak original left rear | |||
| 07/11/2003 | 1 | ||
| Rear passenger tread delaminated from tire while traveling at speed limit on freeway. vehicle pulled over to side of road. the tire was completely inflated...just the treat had seperated from tire causing major damage to vehicle. had not run over anything in roadway to cause this event.....looked up road and found safer and wider spot to change tire....in process of slowly approaching other area.....tire exploded. tire was not at hot temperature. this appears to be a tire defect.*ak | |||
| 01/17/2003 | 40000 | 12/15/2000 | |
| Tire failure of firestone steeltex r4s tire | |||