Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
02/25/201270000
 Fuel lines leaking. all lines need replacing
10/29/2011
 On 10/29/2011 the engine was blowing grayish white smoke. the engine started losing oil pressure. checked the oil, found diesel in the oil. the oil level was 6 higher on dipstick. it is the fuel injection system on the 2002 duramax diesel. the fuel injectors have failed. i understood that chevrolet has put a recall on all 2002 and early 2003 models. took it to derek scott auto park which is the closest chevrolet dealer/service department. after running diagnostics they told us that the replacement of the fuel injectors would be covered 100% by gm. later called back and said we would have to pay half in the amount of $2,251.88. they will not allow us to talk to the gm rep. we need to know if this is valid or not. we thought recalls were paid for by the company i.e. gm in this case. thank you for your help in this matter.
09/06/2011
 All brake hydraulic lines are rusted, all fuel supply lines are rusted, excessive rust on frame and other undercarriage components, brake rotors, calipers all covered with excessive. rust. these defects have serious safety implications, which could result in injury or death to the vehicle occupants or others. gm should be required to issue a recall on these vehicles and replace all major corroded brake components with non corrosive metals, brake fluid lines, fuel lines, rusted frames and any other components.many accidents will be occuring because of braking failures and frame failure. this recall should be issued immediately before any other failures occur. these gm trucks also have defective steering boxes that feel loose when rounding corners. i have had a 1995, 2001, 2002 chevy and gmc with same problem they never stood behind this problem other than to put some grease in which was a temporary fix.
FUEL SYSTEM, OTHER
04/06/20091335331
 I own a 2002 chevrolet silverado 2500 hd, 8.1 liter, v8. in the past 4 months, the vehicle completely would lose power and shut off. after a few minutes, the vehicle would restart. it did not matter the speed of the vehicle, nor distance driven. there was no dash board lights on indicating any problems. i stalled several times in traffic, nearly missing/causing accidents. the dealer had vehicle for 3 days and said there was nothing on diagnostic showing problems. i refused vehicle stating i was not going to endanger myself or family till resolved. it was determined, after the gm blog and personal internet search of this vehicle complaints, the crankshaft position sensor was bad. the dealer replaced for a charge of $288.38 parts/labor at my expense. this vehicle needs a recall for this part and someone is going to be seriously hurt, especially when there is no indication of a problem showing. case #71-71437694 filed with chevrolet at 1-800-630-2438. *tr