Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - COLUMN
000235003N04/01/200810025148Clunking noise under hood and can be felt in steering wheel and/or steering column (replace upper intermediate steering shaft [i-shaft] assembly). *pe07/14/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
01/08/201160067
 02' chevy avalanche 60k miles, i purchased this truck in nov.2010 it is jan. 2011 not more then 45 days after purchase, the steering is progressively getting worse, grinding noise, turning noise, unbearable to drive and dangerous to drive. contacted dealer to correct, dealer has not confirmed what will be done yet? this is not normal wear and tear type of issue, factory recall type of issue.
STEERING - LINKAGES
02/14/200829000107/11/2001
 I have a chevrolet 2002 avalanche. there was a lot of clicking and clacking in my steering. i had the front end checked and realigned several times. finally a chevy service manager identified a consistent problem with the chevrolet. there is a linkage in the steering that is categorized as a shaft #19153614 that was not correctly designed when manufactured. according to the chevy service manager chevy had to redesign the shaft to correct the problem. due to the fact that the part was not designed properly originally i requested gm customer service to cover the cost of $201.95 cost. they had some foreigner from the phillipines call me to tell me they would not stand behind this material and workmanship failure. it seems to me to be a safety issue that general motors is sweeping under the rug. the service manager advised that they have had to replace many of these shafts. thank you. *tr