Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 10/10/2007 | 62000 | 1 | 09/23/2003 |
| First of all my vehicle is a 2003 chevy. avalanche, well maintained and only has 62,000 miles. to get started, i was driving down the street when i heard this banging noise, so i pulled into the nearest gmc dealership. they checked the engine out and found out there was absolutely no fluid going into the engine. we were told we needed a new engine so i authorized them to put a new one in. the service manager and a couple of tech's looked at the engine and agreed it was a defect. i contacted gmc immediately because the dealership told me they have a goodwill policy and they felt they should pay something towards the engine. customer service insisted that i put the engine put back in and have it owed to a chevy dealer. i asked them what the difference was between gmc and a chevy dealer and they could not respond to me. i did not have the vehicle removed because of the cost all i was asking was for them to have a rep. go to the dealership and look at the engine but they said no. by this time i was very frustrated and angry. i called gmc executive office and spoke to another girl and she assured me she would help me. well low and behold she said i didn't bring my vehicle to a chevy dealer therefore they will not help me out financially. . all i want is some financial help from gmc as $6,000.00 is alot of money and i am on a fixed income, ss only. i had to pay the bill of $6,000 plus $125.00 for a rental on various charges because i didn't have the cash. it would be greatly appreciated if you could advise me on how to proceed. i sent a certified letter to the president of gmc and he won't even pick up the letter from the post office. i wrote a letter to the detroit press and have heard nothing also. the dealership that repaired my truck also covers the warranties and repairs chevorlet vehicle. so why should i have to tow my vehicle out of there? *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 07/18/2007 | 79565 | 5 | 02/01/2007 |
| Since purchasing this truck on 02/01/2007, there have been multiple problems with the transmission, engine, and electrical system that have not gotten resolved, however they do seem to get worse. the worst of these problems has occurred while driving on the northeast extension of the pennsylvania turnpike. while attempting to pass another vehicle in the left lane the engine shut off. i was doing approx. 60-65 mph when this occurred during the am rush hour. after losing engine power i somehow made it safely to the right hand shoulder and let the truck coast to a stop. the power steering was not working, nor were the power brakes. after finally stopping, the truck did restart and i slowly continued on my way to work. the truck was taken to a dealership, and for almost (2) weeks the truck sat there while they tried to figure this out. after getting the truck back, the same problem occurred, and it went back to the same dealership. since then it has been ok, except i have lost dashboard lights, radio lights, and also the cruise control indicator light, they claim other problems, however these issues were never a problem before they worked on the truck. now i have air-bag lights flash at me while driving, and the transmission is slipping, this was the first problem with the truck that i reported on 03/14/2007 to the dealership that i purchased this truck from. i have already paid over $1500.00 i repair costs, only to have them tell me it will cost approx. another $800.00-$1000.00 to correct the air-bag, and transmission issues. these should be covered by my warranty, except the dealership insists i pay for the repairs. i have paid enough, and i am at my wit's end with this truck, and the dealership. i feel that i can no longer safely drive my family around in this truck, and i still have many years of payments left. ( i have never been late on a payment) please help me, i feel as though i have been sold a money pit. *tr | |||