Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - COLUMN | |||||
| 000235003N | 04/01/2008 | 10025148 | Clunking noise under hood and can be felt in steering wheel and/or steering column (replace upper intermediate steering shaft [i-shaft] assembly). *pe | 07/14/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/13/2011 | 61000 | ||
| Tl- the contact owns a 2003 chevrolet avalanche 1500. the contact stated that when driving various speeds, a knocking noise was heard from under the hood. the vehicle was taken to the dealer for inspection where they advised the contact that the steering shaft needed to be replaced.the vehicle was repaired. the manufacturer was notified and stated that she needed to take the vehicle to a dealer for further assistance. the failure mileage was 61,000. kmj | |||
| 10/13/2011 | 61000 | ||
| Tl- the contact owns a 2003 chevrolet avalanche. the contact stated that she would drive the vehicle and would hear a knocking notice coming from under the hood. the vehicle was taking to the dealer for inspection and they stated that the steering shaft needed to be replaced.the vehicle was repaired. the manufacturer was notified and they stated that she needed to take the vehicle to a dealer. the failure mileage was 61,000. ap | |||
| 12/27/2010 | 70000 | ||
| Turning at low speeds power stearing pump stops working at low sped. no apperant probems w/ the pump no loose belt. need to rev to 1500 rpm to get the power steering to work. seams to work ok whenit is cold problem starts when vech. is warmed up. repair has not been made yet. | |||
| 08/01/2003 | 10000 | 1 | 03/05/2003 |
| 2003 avalanche with z71 suspension option. after less than one year old vehicle started making severe clunking noise from driver's side front wheel when making a turn. taken to dealer under warranty. dealer replaced a part and stated that some clunking was normal. noise ceased after repair. clunking returned in about another year and is once again severe. sounds like the front wheel is going to fall off. concerned about the safety of vehicle. *tr | |||
| 07/10/2006 | 2 | 02/04/2003 | |
| I have a 2003 chevy avalanche it has a clunking noise in the front . the dealer has replaced the intermediate steering shaft at approx. 25000 miles . now at 56000 miles it is clunking again. the dealer says that chevy doesn't sell the part any more and that they only can get it under certain conditions and just making noise isn't one of them they also claim there is no danger but i can't believe if there is something loose in the steering that it won't be dangerous. when you can't even get it repaired. i've work as a mechanic for several years and did n.y.state inspections and had to fail cars with bad steering parts but maybe the safety of the public isn't important anymore just the profit of the companies . thank you for your time. *jb | |||
| 05/01/2006 | 1 | 02/03/2006 | |
| Purchased a used 2003 chevy avalanche at a dealership in feb 2006 upon servicing the vehicle two months later was told that the car had extensive under carriage rust. this car originated in michigan but i am wondering if it was a katrina vehicle during auction? recently had problems with u-joints which had to be replaced. gm mechanic says the rust is extensive and caused this problem it will need a lube kit to re-lube all the mechanics under the truck. none of this under carriage body rust was disclosed to us upon purchasing the vehicle in fact the dealer told us he only gets the best used vehicles. there is also a problem with the steering column which makes a clunking noise when turning the wheel - the mechanic at the gm dealership says this is a know problem. *nm | |||
| STEERING - LINKAGES | |||
| 03/04/2005 | 26000 | 2 | 05/23/2003 |
| After only 26k miles had a clunking noise in the front end and especially when making a hard turning motion. evidently this was a common problem because the chevy dealer knew exactly what the problem was. the description on the repair indicates end-lube i-shaftand they used a gn lube kit fp#26098419. after only 19 months and 8k miles later it's doing the exact same thing. | |||