Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 01/07/2010 | 46000 | ||
| Tl*the contact owns a 2004 chevrolet avalanche 1500. the speedometer would show that the vehicle was traveling at different rates of speed when the vehicle was parked. when driving, the speedometer would fluctuate so he had to use gps to find out how fast he was driving. the vehicle had not been inspected at the time of the complaint. the failure mileage was approximately 46,000. the current mileage was approximately 50,200. | |||
| 01/17/2010 | 60000 | 1 | |
| The speedometer will quit working correctly, after driving for a little bit the speedometer needle will get jerky and then start dropping down to zero while maintain the same speed on the vehicle. this is a serious issue as you don't really know how fast you are going any more and all the other dash instruments seem to be working fine and the odometer seem to keep working correctly too. i was checking on line about this issue and found that many other are having this issue too and felt this should be a safety recall to fix their issue.*tr | |||
| 12/26/2009 | 41000 | 1 | |
| My 2004 avalanche speedometer no longer operates, it says i am going 120 miles per hour and 70 miles per hour when stopped. i checked a web site and this seems to be a standard problem with this vehicle and i think this should be a recall. *tr | |||
| 08/04/2009 | 79000 | 1 | |
| I have a 2004 avalanche and it has been working great for the last 4 years. recently within the last 6 months my speedometer had been twitching and sticking on a certain number. after a few weeks of that. it finally got stuck on 15 mph. i called gm and they stated that they know it is a problem, and they have allowed for a special circumstance replacement for 7 years or 70,000 miles. i am over the miles, but believe that if gm has identified a problem they should cover the repair especially when it is a safety concern. on top of that, i never received a letter informing of such special circumstance. *tr | |||
| 07/02/2009 | 1 | ||
| The speedometer on my 2004 chevy avalanche is not working properly. sometimes it sits at 0 when i am definitely going faster than that. when it does start moving, it isn't keeping the correct speed. i purchased the vehicle in june of 2009 and noticed the problem in july of 1009. *tr | |||
| 07/06/2009 | 72000 | 1 | |
| The cluster isn't working system states charging at 30 volts, tested with meter 14 volts, also speedometer states that i am doing 65mph while at a dead stop. *tr | |||
| 04/03/2009 | 98000 | 1 | |
| The speedometer in my 2004 chevy avalanche has gone haywire!! when i'm going 30 it reads 100, and sometimes when i'm going 20 it reads only 10 mph. *tr | |||
| 11/26/2006 | 80000 | 1 | |
| 2004 chevy avalanche..speedometer registering 55mph...running approx. 75mph to 80mph...or more....when decelerating...moves downward in clicking motion..accelerates in clicking motion...there is constant clicking/ticking noise behind panel..called gm...will not acknowledge issue...insulting as i am gm stockholder...had considered this year's trade to hummer...now considering foreign...no wonder they are in trouble...claim have to replace entire instrument panel at excess of $400 ! this is a safety issue in the truest sense of the word ! *tr | |||
| 03/12/2009 | 144100 | 1 | |
| Speedometer quit working. *tr | |||
| 01/01/2009 | 1 | ||
| The speedometer on my 2004 avalanche (cluster) is failing. it reads 120 mph when it is idling and shows the same when im doing 60-65 mph. i bought the car used (with 25,000) and currently it has 108,000. this is ridiculous! its a common problem thought the state, why isn't it being replaced free ! *tr | |||
| 10/01/2008 | 39800 | 1 | 03/01/2006 |
| Tl*the contact owns a 2004 chevrolet avalanche 1500. while driving approximately 70 mph on normal road conditions, the speedometer displayed inaccurate readings. the failure occurred without warning. the vehicle has not been taken to an authorized dealer for a diagnostic. the contact was concerned of the safety risk involved. the failure mileage was 39,800 and current mileage is 40,000. updated 3/3/09 *cn updated 03/04/09. *jb | |||
| 10/27/2008 | 126000 | 1 | |
| The speedometer in my 2004 chevy avalanche starting sticking - and now reads any were from 45 - 65 when i am at a stop and over 120 at times, very sporadic operation of speedometer can not determine true speed of travel. *tr | |||
| 06/13/2008 | 1 | ||
| Instrument cluster on my 2004 chevy avalanche has stopped working. the failure occurred while driving down the road. *tr | |||
| 03/02/2008 | 105000 | 1 | |
| The speedometer had stopped working on my 04 avalanche. not realizing this and traveling at night with no traffic i had gotten pulled over for speeding. once i had stopped and noticed the gage was stuck at 60mph i showed it to the officer and he let me go. i realize there is a recall out for this if the vehicle has less than 70k miles but i am over that because of the amount of driving i do for my job. this could be a serious problem and should be covered for a longer period of time, or all clusters should be changed because they will fail at one point. *tr | |||
| 01/01/2008 | 1 | ||
| I own a 2004 chevrolet avalanche. my speedometer cluster recently stopped working all together. i have called the chevrolet place and they are saying it will be very expensive to fix. then one told me that there was a recall on this. but it was for 7 years or 70 thousand miles. i just bought the truck and it was over the mileage when i purchased the vehicle. what can i do to get this fixed, with out breaking my bank.??? please help me out on this...... *tr | |||
| 02/11/2008 | 106000 | 10 | 03/01/2004 |
| Speedometer has been acting erratically. *tr | |||
| 01/20/2007 | 1 | ||
| The speedometer on my 2004 chevrolet avalanche 1500 2wd works erratically. when driving, it fails to work accurately on and off. this can lead to excessive speeds. general motors seems to ignore the hundreds of these complaints and has not issued any accurate repair instructions or a recall. *tr | |||
| 11/16/2007 | 35000 | 1 | 03/25/2004 |
| The speedometer on my 04 chevy avalanche stopped working. it is pegged out at 120 mph. *tr | |||
| 06/06/2006 | 50000 | 1 | 09/30/2004 |
| Speedometer has quit working, i have recently found this to be a common problem with many different gm vehicles and they are covering it under a recall and my vehicle is not included, yet i have the same issue? *tr | |||
| 10/19/2007 | 55562 | 2 | 06/20/2004 |
| 1 speedometer became erratic and now there is no movement of the speedometer at all. unable to determine speed. dealer informed me this has occurred often on 2003-2004 gm trucks and suv's. *tr | |||
| 09/01/2007 | 60000 | 1 | 03/22/2004 |
| Speedometer failed to keep accurate speed. *tr | |||
| 04/30/2007 | 63000 | 100 | 08/20/2003 |
| My speedometer and tachometer on my 2004 avalanche is very erratic, to say the least. on several occasions, the speedometer indicated higher or lower speeds than what i was actually going. the first time i noticed it was on a rainy day when the speedometer indicated 65mph, but afer later comparing the tach to the speedometer, i estimate i was actually going about 80mph. some times it indicates 0 mph and some times it gets buried over 120mph. this is a significant safety factor and should be recalled and fixed by the manufacturer before someone gets killed or seriously injured. *tr | |||
| 01/01/2007 | 37000 | 100 | 12/16/2004 |
| Around 37,000 miles, the speedometer on my 2004 chevy avalanche went erratic. the truck was 1 month or 1000 out of warranty. this has led to inaccurate speeds which is posing a danger problem to my young teenage drivers. they do not know how to regulate their speed using the tachometer like i do. i have not fixed it yet because i thought something as important as a speedometer would have been recalled. it appears that their are thousands of these late model gm vehicles that have the same problem. *tr | |||
| 03/18/2007 | 47650 | 3 | 03/17/2007 |
| The speedometer in my 2004 chevy avalanche is malfunctioning and does not show the correct speed of the vehicle. i notice a lot of other consumers are having the same trouble. what is your organization doing to pressure chevrolet/gmc in making good on this faulty product? | |||
| 02/18/2007 | 46920 | 1 | 09/02/2004 |
| The speedometer on my vehicle sticks and does not reflect the actual speed of the vehicle. *nm | |||
| 02/14/2007 | 1 | ||
| Speedometer didn't work at all thought it was just the cold, when it started working, the needle kept going until it was pinned well past 120. that is where it sits right now. *jb | |||
| 11/17/2006 | 54000 | 1 | 12/14/2003 |
| Speedometer cluster stopped working. speed shows 120 mph when stopped or driving. chevy dealership suggested i follow someone, but refused to admit this is a safety issue. *jb | |||
| 01/18/2007 | 66567 | 8 | 01/07/2004 |
| Rpm gauge, speedometer, and tilting sideview mirrors (while in reverse) doesn't work all the time. the speedometer doesn't read accurately and sometimes the needle doesn't even register a speed. one evening the speedometer was registering 35 mph and i was doing at least 55 mph. that same evening i came to a four-way stop and at acceleration the speedometer didn't work at all the remainder of the trip home. the rpm gauge was the first thing i noticed wrong with my truck and then the sideview mirrors. sometimes while backing my mirrors won't tilt down. *jb | |||
| 01/26/2007 | 56000 | 1 | 03/31/2004 |
| The speedometer on my 2004 chevrolet avalanche indicated a rising speed while, in fact, i was decelerating to try to meet the speed limit (i thought). the needle continued until it was completely off the scale while actually doing about 65 mph. now, at a stop, it registers about 45 mph and varies with actual speed. *jb | |||
| 10/31/2006 | 45500 | 5 | 02/23/2006 |
| I own a 2004 chevrolet avalanche with 46655 miles and on or about october 31, 2006 the speedometer began acting erratic. the speedometer registered past 120 mph and locked while driving on i 95 at 70 mph. i know the speed because i was following a family member and was talking on the cell phone at the time. when i arrived at my destination the speedometer remained locked past 120 until i unhooked and re-hooked the positive battery cable at which time it returned to 0. speedometer worked for about a month then did the same thing, i subsequently repeated the battery procedure until i talked to my local chevrolet dealer who without even looking at the vehicle said that i needed to replace the gauge cluster and that it was a common problem. when i returned to the big country chevrolet in hemingway, sc and they ran the diagnostics it was determined that the cluster needed to be replaced for $380. after researching this problem on the internet i found that this a very prevalent complaint that chevrolet is not addressing but is charging consumers $375-1000 to correct but is not taking any responsibility for installing a substandard speedometer cluster. i have read all about the class action suits lawyers are advertising but i am not interested in making money for lawyers. i am a retired police officer and paid, what i believed, is a lot of money for my vehicle and i'm not sure who to turn to other than your agency. i would like to know if there is any ongoing investigation into this problem or anything being done to force chevrolet into taking responsibility for this dangerous situation. i look forward to your response.*jb | |||
| 10/30/2006 | 1 | ||
| Speedometer failure, dealer will not replace part even though is clearly a factory problem issue as well as a safety issue. | |||
| 09/30/2006 | 36288 | 1 | 12/26/2005 |
| 2004 avalanche speedometer malfunctioning with 36000 miles. i have done a search on line and have found numerous complaints with the same problem. *jb | |||