Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 3427 | 10017023 | Additional diagnostic information dtc p0757. *tt | 10/20/2005 | ||
| 3168 | 01/01/2004 | 10010133 | Traction off lamp being illuminated. supplement to tsb: 03-05-25-002. *tc | 11/04/2004 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/04/2004 | 2000 | ||
| Fuel pump failed 3 times already. all door electrical solenoids/cable system failed-possible poor ventilation causing excessive condensation resulting in rusting of cables. note: a friend with the same year model has exact problems and more. all costly and non-warranty items! could have been cause of accidents when fuel pumps failed but for the grace of god. | |||
| 12/29/2005 | 40000 | 10 | 10/30/2004 |
| On several occasions, the 8.1l engine died at both low and high speeds (65 mph) resulting in lost of power brakes and steering. could not shift transmission into neutral. diagnosed by dealership shop found that the crank position sensor was failing. multiple electrical diagnoses over course of failures did not show the sensor to be failing. oem replacement of senor involved complete removal and dismantling of engine. *jb | |||
| 03/28/2005 | 72000 | 7 | 11/30/2001 |
| Dt: caller hit a speed bump or a spot on the road that raised the speed. up 60 or 70 mph and vehicle went completely dead. pulled over on the highway and turned it off. then, it started again. he\caller stated it did not happen in the city, only on the highway. he took vehicle to two different dealers. one dealer said they could not duplicate the problem. another dealer said the problem was a negative cable. manufacturer has not been contacted yet. caller said that the problem started after he had the intake valve cover replaced. caller stated this happened 7 times. caller believed the problem was in the electrical system.*ak | |||
| 01/05/2005 | 60000 | 120 | |
| Lights go out while drving. *ak | |||
| 08/12/2004 | 28000 | 2 | |
| While driving 55 mph vehicle stalled. dealer was not able to duplicate the problem. *ak the consumer stated that the vehicle restarted until it got to the stop sign failed but would not die. the vehicle was road tested and the engine died. the consumer was unable to shift into neutral and crank engine. the consumer was able to restart the engine and the engine had an extended crank time. the consumer stated that the radio would not work all the time. *tc phone interview update (february 15, 2006): the first dealer couldn't find what caused the engine to stall. they later went out of business. the vehicle kept stalling without warning at all speed. the stalled engine would not restart immediately. the second dealer find the problem to be the crank position sensor right the way. the sensor was broken in several pieces. the vehicle was traded in. the complainant will try to find the repair inovice and fax it to odi. | |||
| 06/04/2003 | 10790 | 10 | |
| 1.brakes--pedal goes to the floor...this has happened 5 different times 2.brakes--has been returned at least 10 times for brake- rotor problems 3.suspension noise--has been returned at least 10 times for noise 4.oil lights--has been returned 3 times for oil consumption--leaks 5.electrical--has been returned to replace electric motor for windows 6.electrical-- locks-click and click and keep causing, and the horn---beeps non stop this all while driving 7.vehicle was parked and light and horn would not stop flashing and beeping the dealer nor chevrolet want to except any responsibility for this vehicle....we are told that the noises(and vibration) from the suspension just standard for the vehicle. the back rotors had grooves was told no problem found..when asked about the grooves they told us this was normal for heavy duty trucks..brakes..was told we should only expect to get 6-7 thousand miles. dealer should tell you that when you purchase the vehicle. most of the times when the brakes go bad there is no warning...i just had no brakes...this vehicle is not safe to drive after the last time i was unable to stop at an intersection i returned the vehicle to university motors.....to date have heard nothing form university motors or chevrolet.... *la | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 07/24/2002 | 3 | 10/01/2001 | |
| Truck would keep trying to start and turn over the engine when key was in my hand and 5 feet away from cab of truck. this happened 2 more times over the weekend until i took it to the local dealer in glendora glendora chevrolet, 1959 auto centre drive, glendora ca, 909-394-9899. the dealer spent the day checking over the computer and starting system and could find no fault. the dealer contacted chevrolet tech assist dave johnson and he told the dealer to do nothing until it fails. the dealer was being told to give me back the truck until it happens again. i felt that the truck was in an unsafe drivable condition for any trips on the highway. i refused to take the truck back and told the dealer to keep the truck until they could find the trouble. 4 days later they found a defective ignition switch found rear glass frame cracked at top of window. went to dealer and they said they need to keep truck for a day to replace rear glass. they said they needed to call a glass installer for a window that is shown on tv ads to be changed out by owner at any time? the dealer was richard hibbard. when truck was purchased a bump was noticed at the driver side rear bumper step about 2 feet from center of truck. the dealer was informed. they said to come back to repair it. when we went back the service dept said that it was a flaw in the bumper and there was nothing that could be done. later we took the truck to another dealer ,glendora chevrolet, and they said the bumper was damaged internally. we went back to hibbard and they said that there was nothing they could do. about 7 months later the bumper failed a low impact (less than 5mph) hit by another truck. we took the truck to a body shop we worked with over 15 years and they looked at the bumper and found that the defect present at time of purchase had caused the bumper to be weakened as not to handle the low speed impact a meeting with hibbard chevrolet resulted in no action . dt | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 06/14/2005 | 67000 | 6 | 10/15/2001 |
| 2002 chey avalanche, 67,000 miles. engine stopped while driving on the higway. no engine light or other such warnings. engine started but stalled 3 more times. after a total of 6 sudden engine stops the dealer replaced the crankshaft position sensor. this seams to be a problem with 02 avalanches. pulling out oto a busy freeway and having your engine stop could be disaterous. also the action does not generate any codes for the dealer to read cause costly troubleshooting . | |||
| 06/08/2005 | 2 | 12/08/2004 | |
| I own a 2002 chev. avalanche, there are problems with the tailgate hinges, and locks, the starps( recall) have been replace. there is a problem with the steering box, makes a thumping noise that can be felt through the steering wheel. my complaint is that people that have same problems with less than 50k miles are having the steering, and locks/hinges repair for free, and i'm being told that because my vehicle has 80k miles i have to pay for these repairs, and if a recall is established they will re-emburse me. if it is dangerous at 50k miles why is not dangerous at 8ok miles. | |||
| 12/27/2004 | 59546 | 4 | |
| Main ignition switch does not always supply power to all electronic equipment. when failure occurs the lights and alarms on the instrument panel do not function and the transmission fails to shift correctly. switch has to be replaced. *jb | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 08/30/2004 | 21000 | 2 | |
| Intermittent at highway speeds all warning lights come on. all dash gages zero out and the engine is non responsive to additional throttle. after pulling over and cycling the ignition off and back on the gages will intermittently reset and work properly.this was reported to local chevrolet dealer. they duplicated the problem in a test drive and stated it was because of a after market auto start security system. the company that installed the auto start system checked it out and found nothing wrong with the install or the auto start hardware. i had them remove the auto start hard ware, the problem manifested again. i took it back to the chevrolet dealer. they diagnosed the problem as the ignition switch. removed and replaced switch.*ak | |||
| 12/01/2002 | 7840 | 6 | 09/24/2002 |
| The vehicle stalled.*jb vehicle stalled out in middle of traffic. vehicle in repair shop 4 times. dealership checked idle speed and fuel pressure, engine wiring harness junction block assembly replaced. replaced tank to engine return. pcm replaced. fuel sender and pump assembly replaced. however problem still exist. ignition key warning switch was inoperative and had to be replaced. | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 10/20/2005 | 3 | 07/14/2002 | |
| My truck was bought new in 7/02 since. i am on my third photo chronic heated side mirror (two passenger one driver side) the element inside the mirrors are over heating and melting the plastic trim on the mirror and distorting the glass. the result of the failure is a mirror that is blurred and a rainbow of colors. i believe this is a safety issue that should be corrected! one failure is normal but,three on a truck that only has 23k on isn't. i have called g.m. on this problem and i was told it the drivers side this time the other two were the passenger side! left right heated mirror wiring it's all one system. in closing how many mirrors must they be replaced and what happens if i or someone else (with these mirrors) is changes lanes with distorted mirrors. the g.m. rep told me i have 100.00 deductible this happens! *jb | |||