Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 020846009 | 03/01/2005 | 020846009A | 10014947 | Proper onstar cellular antenna mast usage. *tt | 05/12/2005 |
| 3047 | 01/01/2004 | 10009607 | 99 through 05 year vehicles, equipped with three-button onstar systems. *tt | 10/08/2004 | |
| 01913A | 01/01/2004 | 10007284 | Cargo covers- cladding stained or discolored. *tt | 06/09/2004 | |
| 01913 | 01/01/2004 | 10006477 | Cargo covers- cladding stained or discolored. *mr | 05/04/2004 | |
| 01414B | 01/01/2004 | 01414A | 10004262 | Parts restriction for cargo covers cancelled. service vme. this bulletin replaces 01414a dated 11/18/03. *tt | 11/24/2003 |
| 120601 | 06/12/2001 | 623538 | This message pertains to dealer-installed roof rack or assist step equipment. *tt | 10/29/2001 | |
| 290801 | 08/29/2001 | 620856 | This message pertains to optional roof rack or assist steps (running boards). *tt | 08/31/2001 | |
| EQUIPMENT - ELECTRICAL | |||||
| 08-089 | 06/01/2008 | 10026586 | Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe | 11/14/2008 | |
| 00372D | 01/01/2004 | 10007287 | Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt | 06/09/2004 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 040139007 | 06/01/2004 | 10012175 | Loss of heating ventilation air conditioning. system mode and or temperature control. *eh | 02/16/2005 | |
| 040138010 | 08/01/2004 | 10011190 | Diagnostic information to accurately diagnose a/c low pressure switch using new kent moore special tool ge-47742. *tt | 01/10/2005 | |
| 3086 | 01/01/2004 | 10009509 | Air conditioner (a/c) low pressure switch diagnostic tool. currently the a/c low pressure switch open/close pressures cannot be accurately determined by measuring pressure at the low side service port. *tt | 10/04/2004 | |
| 00711A | 01/01/2004 | 10007869 | The fan blower motor continues to run after the key has been turned off or the a/c control head locking up. *tt | 07/13/2004 | |
| 030138019 | 09/01/2004 | 030138019A | 10005551 | Underhood air conditioner rattle noise heard on acceleration or a sudden loss of air conditioner system performance. *tt this bulletin replaces 03-01-38-019 dated 11-01-2003. to include various modles including 2002-2004 commercial up | 03/02/2004 |
| 01139B | 01/01/2004 | 01139C | 10004105 | Air conditioning compressor belt or tensioner jumps or flutters causing a rattle noise. service vme. *tt | 11/18/2003 |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 290801 | 08/29/2001 | 620855 | Subject regarding reports received indicating that the onstar antenna was not in the loose parts package of certain vehicles. *tt | 08/31/2001 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 010844008 | 07/01/2001 | 620816 | This bulletin is being issued to inform dealers that effective with vehicle production in may 1, 2001, certain vehicles are being shipped with a new fluorescent orange plastic antenna wrench as part of the antenna. *tt | 08/30/2001 | |
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||||
| 09172002 | 09/17/2002 | 10009467 | Roof racks exhibiting staining and the presence of corrosion in areas of the rubber seals that run along the sides of the roof panel above both doors. *tt | 10/01/2004 | |
| 180901 | 09/18/2001 | 626197 | Subject regarding optional roof rack installaition procedures. *slc | 12/13/2001 | |
| 050901 | 09/05/2001 | 626050 | Subject regarding optional roof rack installation. *slc | 12/12/2001 | |
| 060601 | 06/06/2001 | 623775 | Information regarding roof rack installation instructions. *slc | 10/30/2001 | |
| 010101 | 01/01/2001 | 623505 | Some vehicles equipped with a sunroof and the option accessory roof rack can generate windnoise when the sunroof is open depending on the positioning of the front roof rack cross bow. *slc | 10/29/2001 | |
| 270601 | 07/27/2001 | 621248 | Information pertaining to the optional roof rack installation procedures. *tt | 09/12/2001 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 08-089B | 09/01/2008 | 10026805 | Gmc: special coverage adjustment-analog onstar deactivation. csc letter was received. *pe | 12/19/2008 | |
| 07012004 | 07/01/2004 | 10014251 | Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc | 04/29/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 11/21/2005 | 85689 | 3 | 11/04/2001 |
| I went off road at 45 mph airborn struck a very large tree which caused vehicle to roll over violently landing on its top. no air bags deployed, both my wife and i were ejected from the seat belts onstar was not notified. i noticed brakes acting strange just before leaving the road, they didn't slow the vehicle and didn't click like antilock breaks should. vehicle was a total loss, windshield and drivers window broke, severe buckling of hood, passenger side pushed back to the tire, frame torn in several areas, duct and lower dash area displaced, sdm was downloaded showing incomplete data, sdm data does not support the amount of damage and know facts. my wife had to be airlifted to trauma cntr with serious injuries, my injuries were put on hold so that i could be with her. *nm | |||
| 11/15/2003 | 0 | ||
| I have not given permission to the dealership service department to start repairs. they told me it was the rear axle or rear end that was damaged beyond repair and must be replaced. i was quoted a repair cost of $2,400 for a used part and $3,000 for a new part. this truck has around 42,000 miles and was purchased june 1, 2003. i have had multiple problems ranging from replacement of cd's to a door window motor problem. i inquired/complained about a noise in the rear end at around 25,000 miles prior to the breakdown. however, they could not find the problem. the tailgate would fall open when locked occasionally, but this was adjusted after taking it back for repair. i have also replaced one hub assembly on the front of the truck at a cost of $250.00. there is an oil usage problem that requires an additional quart to be added between changes. i personally think that this truck is a lemon and needs to be researched to discern if it has had some previous mechanical problems. although it was purchased new there is a possibility that it could have had some malfunctions before it was delivered. i misplaced my receipts, and i'm not sure that the service department will give me another copy. however, i will search for them as verification that i took the truck in on several occasions for various and sundry complaints. | |||
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||
| 10/01/2007 | 75000 | 1 | 08/01/2002 |
| At the first of october i received a letter from onstar stating that my service would no longer be available for my 2002 chevorlet avalanche beginning jan 2008. onstar is a safety device on my truck...and was the deciding factor in choosing a gm vehicle. some other family members have 2003 gmcs and they are repairable but mine is not. i find this hard to believe..they just do not want to pay for it. i have had some trouble with my truck, eg- hardbody fading, would not pass inspection 3 years back b/c emergency brake was wore...no recall but the part was redesigned..hmmm, tailgate leaking water, a loud popping noise that took 4 long times at the dealer for them to find, but i can live with all this...but my onstar was a great piece of mind, esp with an illness and now a new baby. i will never purchase a gm again, b/c they have dumped all of us with analog service like a disease...i was told i could trade my truck and onstar would give me an additional year free! big wow...that is an insult. my truck was just paid for in august and in october i find out the big safety device of onstar is over. *tr | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 12/12/2003 | 43000 | 2 | |
| Ventilation system leaked water into the passenger's compartment. as a result, water blew out the electrical system for the radio speakers. *ak | |||