Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| PI-0011A | 02/01/2011 | 10038344 | Ready | 06/15/2011 | |
| PI-0011A | 02/01/2011 | 10038344 | Gm: the front or rear door may not open from the inside or outside handle, the door will not unlock with any method. the probably cause an incorrect installation of a handle component. *rm | 06/15/2011 | |
| 010864014 | 10/01/2001 | 628508 | Subject regarding door manual lock lever disengages from door trim panel (repair lock lever) *jg | 03/12/2002 | |
| LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH | |||||
| 051402 | 05/14/2002 | 636665 | Customers may comment that the end gate does not latch properly from side to side. *tt | 11/12/2002 | |
| 010866013 | 11/01/2001 | 627685 | Information regarding end gate lock cylinder being loose. *yh | 02/13/2002 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH | ||||||
| EA04005 | GENERAL MOTORS CORP. | 02/19/2004 | 09/28/2004 | TAILGATE CABLE BREAKAGE | 04V129000 | |
| General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation. | ||||||
| EA04005 | GENERAL MOTORS CORP. | 02/19/2004 | 09/28/2004 | TAILGATE CABLE BREAKAGE | 04E067000 | |
| General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 06/08/2005 | 2 | 12/08/2004 | |
| I own a 2002 chev. avalanche, there are problems with the tailgate hinges, and locks, the starps( recall) have been replace. there is a problem with the steering box, makes a thumping noise that can be felt through the steering wheel. my complaint is that people that have same problems with less than 50k miles are having the steering, and locks/hinges repair for free, and i'm being told that because my vehicle has 80k miles i have to pay for these repairs, and if a recall is established they will re-emburse me. if it is dangerous at 50k miles why is not dangerous at 8ok miles. | |||
| 06/04/2003 | 10790 | 10 | |
| 1.brakes--pedal goes to the floor...this has happened 5 different times 2.brakes--has been returned at least 10 times for brake- rotor problems 3.suspension noise--has been returned at least 10 times for noise 4.oil lights--has been returned 3 times for oil consumption--leaks 5.electrical--has been returned to replace electric motor for windows 6.electrical-- locks-click and click and keep causing, and the horn---beeps non stop this all while driving 7.vehicle was parked and light and horn would not stop flashing and beeping the dealer nor chevrolet want to except any responsibility for this vehicle....we are told that the noises(and vibration) from the suspension just standard for the vehicle. the back rotors had grooves was told no problem found..when asked about the grooves they told us this was normal for heavy duty trucks..brakes..was told we should only expect to get 6-7 thousand miles. dealer should tell you that when you purchase the vehicle. most of the times when the brakes go bad there is no warning...i just had no brakes...this vehicle is not safe to drive after the last time i was unable to stop at an intersection i returned the vehicle to university motors.....to date have heard nothing form university motors or chevrolet.... *la | |||
| LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH | |||
| 12/01/2005 | 40000 | 2 | 06/01/2003 |
| 2002 avalanche with approx. 40,000 miles...cannot lock or unlock the back tailgate. took it into the dealers repair shop and had it fixed and paid for it. they were not willing to work with me on it, even though it was obviously a defect and so close to my warranty expiration. now at 81,000 miles we have the same problem and cannot lock or unlock the back tailgate. i am afraid that i will break my key off in the lock if i force it too hard. i had the avalanche at the same service center for recall work and mentioned that i had the same problem again..they told me i would have to pay for it to fix it again. i told them don't bother. *nm | |||
| 12/17/2004 | 46648 | 2 | 06/15/2004 |
| I released the tailgate to remove an empty box from the bed of my 2002 chevy avalanche. i jumped up in the back of the truck and retrieved the box. when i reached the back of the truck (tailgate), the tailgate gave way like a trap door and i went down with it. i hit both my knee and head on the tailgate as the tailgate hit the ground. both cables (2) broke about 2 inches below the connector. i cut my knee and had a knot on the side of my head. asprin seemed help, but there is still pain in the outside knee area (left). when i got to work, i pulled up the recall list. much to my surprise, there was a recall on the very cables that severed on my avalanche. i have owned the vehicle since june 2004 and have even had maintenance performed on the vehicle at a local chevy dealership. i did not receive a recall notice on this part although the defect notice states i should have.*ak | |||
| 04/21/2004 | 10 | 04/21/2004 | |
| Rear/end gate appears closed but opens periodically while driving. it scares the hell out of you and drops belongings from the bed area all over the roadway. it could cause major accidents. *ak | |||
| 04/12/2004 | 43874 | 1 | 04/09/2004 |
| Pulling out from a stop, the tailgate dropped open and as a result of the cable on the right side breaking, the tailgate fell off and was dragged along by the left side cable scraping the right side of the tailgate badly. *ak | |||
| 10/04/2003 | 28000 | 1 | 09/29/2001 |
| 2002 chevrolet avalanche drivers side tail gate cable failure. approximately 28,000 mies on the vehicle. owner was sitting on the tail gate when failure occurred. *ak | |||
| 11/05/2001 | 3 | 10/01/2001 | |
| While driving, tailgate popped open, causing consumer to pull over to close it.*ak *yd | |||