Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SERVICE BRAKES, HYDRAULIC
04V045000GENERAL MOTORS CORP.from 05/01/2003 to 07/31/2003V (Vehicle)6887506/18/2004MFRGENERAL MOTORS CORP.02/04/200402/06/2004571135
Defect SummaryCertain sport utility vehicles, pickup trucks, and passenger vans fail to comply with the requirements of federal motor vehicle safety standard no. 135, ?passenger car brake systems.? some of these vehicles were produced with an out-of-specification brake hydro-boost housing relief valve bore.
Consequence SummaryConsequently, the valve o-ring seal may fracture. steering efforts may be slightly increased while braking or parking. under certain driving conditions, a fractured seal may require a slight increase in the applied brake pedal effort to achieve the same vehicle deceleration rate as prior to the seat fracture.
Corrective SummaryDealers are to replace the hydro-boost relief valve. the recall began on june 18, 2004. owners should contact cadillac at 1-866-982-2339; chevrolet at 1-800-630-2438; gmc at 1-866-996-9463; or hummer at 1-866-486-6376.
NotesGm recall no. 04004.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, AIR
35683568B10021133Service brake booster message. *kb03/13/2007
SERVICE BRAKES, AIR - ANTILOCK - ABS WARNING LIGHT
04052500206/01/2007040525002D10022470Abs light on, dtc's c0265, c0201, u1041 set and/or loss of communication with brake module. (reground ebcm ground). *kb08/15/2007
SERVICE BRAKES, HYDRAULIC
040523001A10/01/200404052300110011125Low brake pedal, red brake light on, brake system warning message on. *tt updated *eh01/03/2005
02052300410/01/200210000572Some vehicles may exhibit a reduced brake power message on the driver's information center (dic). *tt03/25/2003
02052200409/01/200210000067Trailer brakes applied when headlights / park lamps are on, brake controller illumination. *tt02/12/2003
020522004A09/01/200202052200410000061Trailer brakes applied when headlights / park lamps are on, brake controller illumination. *tt02/10/2003
SERVICE BRAKES, HYDRAULIC - ANTILOCK
03052500705/01/2009030525007D10004310Antilock brake (abs) activation at low speeds (clean wheel speed sensor mounting surface). *tt updated 10/23/09. *pe12/02/2003
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
040525002B11/01/2005040525002C10008659Anti-lock brake system (abs) light on, diagnostic trouble codes (dtcs) c0265, c0201, u1041 set and/or loss of communication with brake module. *tt update. *tt08/13/2004
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
04052300608/01/200410011201Revised brake pads replacement-rear. *tt01/10/2005
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
3637A09/01/2009PIT-3637D10018591Brake pedal assembly replacement bracket service kit. *tt updated 3/26/10. *pe01/06/2006
SERVICE BRAKES, HYDRAULIC - POWER ASSIST
0150101/01/200410005483Supplement brake assist noisy and may run continuously. sit bulletin 1402858. *tt03/01/2004

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SERVICE BRAKES, HYDRAULIC
PE10010GENERAL MOTORS CORP.03/30/201001/05/2011Brake line corrosion failure
 The office of defects investigation (odi) received defect petition dp10-003 on march 2, 2010, requesting the investigation of model year (my) 2003 chevrolet silverado 2500hd 4wd pickup trucks for corrosion failures of the vehicle brake lines.dp10-003 was granted and on march 30, 2010, preliminary evaluation pe10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by general motors corporation (gm).on july 2, 2010, odi received gm's response to an information request, which included gm's assessment of the frequency and safety consequences of the alleged defect. gm stated that:(1) the brake system of the subject vehicles is split front/rear and should a brake pipe suddenly fail for any reason, the affected vehicle would be capable of stopping with the pressure supplied by the remaining circuit; (2) the subject vehicles were designed to meet the hydraulic circuit partial failure requirements of federal motor vehicle safety standards 105 and 135, light vehicle brake systems; and (3) should a brake fluid leak occur for any reason, the brake system malfunction indicator lamp (mil) would illuminate and warn the driver before the brake fluid level was low enough to cause a loss of line pressure.odi's and gm's analysis indicates that 85 percent of the complaints occurred on vehicles used primarily in states that use salt on the roads during winter months (connecticut, delaware, district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin).overall the complaint rates per 100,000 vehicles for salt belt states is 43.0 and non-salt belt is 3.0.in approximately 25 percent of the complaints the brake pipe failure occurred suddenly, with no warning (i.e., no mil, brake fluid loss warning), and resulted in extended stopping distances.in 30 of these the increase in stopping distance that resulted was a factor in the crash and in 10 others the vehicle was intentionally steered off the road or into another lane of travel in order to avoid a crash.this investigation has been upgraded to an engineering analysis (ea11-001) for subject vehicles sold or currently registered in salt belt states to further assess the scope, frequency and safety risks associated with sudden failures of corroded brake pipes that can result in decreased brake effectiveness. odi will continue to gather information on subject vehicles outside the salt belt as well.
PE10010GENERAL MOTORS CORP.03/30/2010Brake line failure due to corrosion
 The office of defects investigation (odi) received a defect petition on march 2, 2010, requesting the investigation of model year (my) 2003 chevrolet silverado 2500hd 4wd pickup trucks for corrosion failures of the vehicle brake lines.the petitioner alleged a sudden loss of brake effectiveness and extended stopping distance after a corroded brake burst during a brake application. odi has received 110 owner complaints for my 1999 through 2003 chevrolet and gmc c/k series pickup trucks and sport utility vehicles, including 3 involving my 2003 2500 series heavy-duty pickup trucks.the complaints allege the loss of braking effectiveness due to brake line rupture because of corrosion.in 37 of these complaints, the brake line failure was confirmed by a dealer inspection.three complaints allege that corroded brake line failure resulted in a crash.a preliminary evaluation has been opened to determine the frequency, scope and safety consequences of the alleged defect in the subject vehicles.
SERVICE BRAKES, HYDRAULIC - POWER ASSIST
EA04012GENERAL MOTORS CORP.04/30/200402/28/2005HYDRAULIC PUMP FAILRES05V005000
 Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC - HOSES, LINES/PIPING, AND FITTINGS
PE10010GENERAL MOTORS CORP.03/30/201001/05/2011Brake line corrosion failure
 The office of defects investigation (odi) received defect petition dp10-003 on march 2, 2010, requesting the investigation of model year (my) 2003 chevrolet silverado 2500hd 4wd pickup trucks for corrosion failures of the vehicle brake lines.dp10-003 was granted and on march 30, 2010, preliminary evaluation pe10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by general motors corporation (gm).on july 2, 2010, odi received gm's response to an information request, which included gm's assessment of the frequency and safety consequences of the alleged defect. gm stated that:(1) the brake system of the subject vehicles is split front/rear and should a brake pipe suddenly fail for any reason, the affected vehicle would be capable of stopping with the pressure supplied by the remaining circuit; (2) the subject vehicles were designed to meet the hydraulic circuit partial failure requirements of federal motor vehicle safety standards 105 and 135, light vehicle brake systems; and (3) should a brake fluid leak occur for any reason, the brake system malfunction indicator lamp (mil) would illuminate and warn the driver before the brake fluid level was low enough to cause a loss of line pressure.odi's and gm's analysis indicates that 85 percent of the complaints occurred on vehicles used primarily in states that use salt on the roads during winter months (connecticut, delaware, district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin).overall the complaint rates per 100,000 vehicles for salt belt states is 43.0 and non-salt belt is 3.0.in approximately 25 percent of the complaints the brake pipe failure occurred suddenly, with no warning (i.e., no mil, brake fluid loss warning), and resulted in extended stopping distances.in 30 of these the increase in stopping distance that resulted was a factor in the crash and in 10 others the vehicle was intentionally steered off the road or into another lane of travel in order to avoid a crash.this investigation has been upgraded to an engineering analysis (ea11-001) for subject vehicles sold or currently registered in salt belt states to further assess the scope, frequency and safety risks associated with sudden failures of corroded brake pipes that can result in decreased brake effectiveness. odi will continue to gather information on subject vehicles outside the salt belt as well.
PE10010GENERAL MOTORS CORP.03/30/2010Brake line failure due to corrosion
 The office of defects investigation (odi) received a defect petition on march 2, 2010, requesting the investigation of model year (my) 2003 chevrolet silverado 2500hd 4wd pickup trucks for corrosion failures of the vehicle brake lines.the petitioner alleged a sudden loss of brake effectiveness and extended stopping distance after a corroded brake burst during a brake application. odi has received 110 owner complaints for my 1999 through 2003 chevrolet and gmc c/k series pickup trucks and sport utility vehicles, including 3 involving my 2003 2500 series heavy-duty pickup trucks.the complaints allege the loss of braking effectiveness due to brake line rupture because of corrosion.in 37 of these complaints, the brake line failure was confirmed by a dealer inspection.three complaints allege that corroded brake line failure resulted in a crash.a preliminary evaluation has been opened to determine the frequency, scope and safety consequences of the alleged defect in the subject vehicles.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
02/23/2013136000
 I was about to slow down to make a turn on to a side street and my brakes went to the floor. i had to take back roads and plan my stops while driving in low gear to safely make it to the shop. a brake line burst. i was told that the lines are rusted and rotted. all the lines had to be replaced. it cost me about $1800.00.
10/27/2012730001
 Went to apply brakes and brake pedal went to the floor. a complete failure of the braking system. immediately shifted the truck into neutral and applied the emergency brake to come to a stop. no prior warning on the instrument panel and brakes failed completely, front and back. *tr
10/27/201273000
 Went to apply brakes and brake pedal went to the floor. a complete failure of the braking system. immediately shifted the truck into neutral and applied the emergency brake to come to a stop. no prior warning on the instrument panel and brakes failed completely, front and back.
10/19/20121060001
 Replaced rear brake line two weeks prior. went to leave for work and front brake lines blew out. *tr
10/19/2012106000
 Replaced rear brake line two weeks prior. went to leave for work and front brake lines blew out
10/08/20121
 A very good friend notified me yesterday that his same year avalanche experienced a burst brake line and caused him to have to crash his vehicle to stop it. he told me where the line had burst and stated that chevrolet uses steel brake line instead of stainless steel. i inspected my 2003 avalanche and noticed that my brake lines are showing severe signs of corrosion. lmc truck parts sells a replacement brake line kit for this vehicle for a reasonable price of 379.00. it is that hard to force vehicle manufactures to use stainless steel instead of regular steel in their braking systems. you forced seat belts, anti-lock brakes, traction control, stability control, daytime driving lights, etc... why not this! *tr
10/08/2012
 A very good friend notified me yesterday that his same year avalance experienced a burst brake line and caused him to have to crash his vehicle to stop it. he told me where the line had burst and stated that checrolet uses steel brake line instead of stainless steel. i inspected my 2003 avalance and noticed that my brake lines are showing severe signs of corrosion. lmc truck parts sells a replacement brake line kit for this vehicle for a resonable price of 379.00. it is that hard to force vehicle manufacures to use stainless steel instead of regular steel in their braking systems. you forced seat belts, anti-lock brakes, traction control, stability control, daytime driving lights, etc... why not this!
10/06/20123216401
 I was in ansonia ct on 6th october 2012 at approximately 09:47. had pulled off the highway to refuel. no issues as i traveled in the morning. after leaving the service station to head back to the highway i went to place on the brakes while going downhill approaching an intersection at approximately 35mph. brake pedal went straight to the floor. within 2 seconds dash warning of check brake system flashed on information display. had no brakes, non at all. pulled into lowest gear and ran thru the red light at the intersection. i proceeded to pull a sharp right turn into a commuter lot using the curb to stop the vehicle. emergency brake ineffective at reducing speed. called aaa and discovered ruptured brake lines along the frame rail below drivers side footwell area. *tr
10/08/2012
 A very good friend notified me yesterday that his same year avalance experienced a burst brake line and caused him to have to crash his vehicle to stop it. he told me where the line had burst and stated that checrolet uses steel brake line instead of stainless steel. i inspected my 2003 avalance and noticed that my brake lines are showing severe signs of corrosion. lmc truck parts sells a replacement brake line kit for this vehicle for a resonable price of 379.00. it is that hard to force vehicle manufacures to use stainless steel instead of regular steel in their braking systems. you forced seat belts, anti-lock brakes, traction control, stability control, daytime driving lights, etc... why not this!
10/06/20123216401
 I was in ansonia ct on 6th october 2012 at approximately 09:47. had pulled off the highway to refuel. no issues as i traveled in the morning. after leaving the service station to head back to the highway i went to place on the brakes while going downhill approaching an intersection at approximately 35mph. brake pedal went straight to the floor. within 2 seconds dash warning of check brake system flashed on information display. had no brakes, non at all. pulled into lowest gear and ran thru the red light at the intersection. i proceeded to pull a sharp right turn into a commuter lot using the curb to stop the vehicle. emergency brake ineffective at reducing speed. called aaa and discovered ruptured brake lines along the frame rail below drivers side footwell area. *tr
10/08/2012
 A very good friend notified me yesterday that his same year avalance experienced a burst brake line and caused him to have to crash his vehicle to stop it. he told me where the line had burst and stated that checrolet uses steel brake line instead of stainless steel. i inspected my 2003 avalance and noticed that my brake lines are showing severe signs of corrosion. lmc truck parts sells a replacement brake line kit for this vehicle for a resonable price of 379.00. it is that hard to force vehicle manufacures to use stainless steel instead of regular steel in their braking systems. you forced seat belts, anti-lock brakes, traction control, stability control, daytime driving lights, etc... why not this!
10/06/2012321640
 I was in ansonia ct on 6th october 2012 at approximately 09:47. had pulled off the highway to refuel. no issues as i travelled in the morning. after leaving the service station to head back to the highway i went to place on the brakes while going downhill approaching an intersection at approximately 35mph. brake pedal went straight to the floor. within 2 seconds dash warning of check brake system flashed on information display. had no brakes, non at all. pulled into lowest gear and ran thru the red light at the intersection. i proceeded to pull a sharp right turn into a commuter lot using the curb to stop the vehicle. emergency brake ineffective at reducing speed. called aaa and discovered ruptured brake lines along the frame rail below drivers side footwell area.
09/19/20121270001
 I had just left a store and stopped at a signal light with no problems but when i processed to the next light i put my foot onto the brake pedal and my truck started to slow down and then all the sudden the brake piddle went to the floor and i went through a red light, luckily the other driver on the opposite side of the signal light did not leave to go through the light right away and that gave me time to go through without incident but nevertheless it was very scary and could of been real bad, and now it is costing me $1400.00 to replace all of my brake lines due to this incident and cause gm does not make the pre-bent brake lines for my truck anymore (which is stupid). as much as these vehicles cost i would of thought that these brake lines would be made of stainless steel and not (probably) china metal. *tr
09/19/2012127000
 I had just left a store and stopped at a signal light with no problems but when i processed to the next light i put my foot onto the brake piddle and my truck started to slow down and then all the sudden the brake piddle went to the floor and i went through a red light, luckly the other driver on the opposite side of the signal light did not leave to go through the light right away and that gave me time to go through without incident but nevertheless it was very scary and could of been real bad, and now it is costing me $1400.00 to replace all of my brake lines due to this incident and cause gm does not make the pre-bent brake lines for my truck anymore (which is stupid). as much as these vehicles cost i would of thought that these brake lines would be made of stainless steel and not (probably) china metal.
08/29/2012955421
 I was taking my 3 boys to school when the vehicle lost all pressure in the brakes. once again one of the brake lines on the truck has rusted through and is now leaking. this is the second time i have had an issue with a rusty brake line in the past two years. there is no reason that these lines should be rusting out so prematurely. i have lived in the same area my entire life and have never had this problem with any of my other vehicles. i owned a 1988 chevrolet s-10 blazer for nearly 20 years and happily put over 228,000 miles on it and never once had a brake line rust through. i am replacing the defective part with an improved teflon coated brake line. i do not want the same inferior original equipment put back in place of the current rusted line. the lines have rusted out because they were not manufactured to proper standards. the worst part is now wondering which brake line will be next. all gm vehicles affected by this issue should have been recalled. you can find thousands of stories just like mine all over the internet. yesterday i spoke to a gm employee where i bought my truck and he had the same problem with his 2002 tahoe. gm agreed to replace every brake line on his truck for a flat fee of $250 because they know that the brake lines are defective. this issue needs to be addressed now because four lives were at stake on 8/29/2012 when i lost all the brakes on my truck. i was lucky to be able to handle the situation but no one should die over an issue such as this which has been documented many times already. *tr
08/29/201295542
 I was taking my 3 boys to school when the vehicle lost all pressure in the brakes. once again one of the brake lines on the truck has rusted through and is now leaking. this is the second time i have had an issue with a rusty brake line in the past two years. there is no reason that these lines should be rusting out so prematurely. i have lived in the same area my entire life and have never had this problem with any of my other vehicles. i owned a 1988 chevrolet s-10 blazer for nearly 20 years and happily put over 228,000 miles on it and never once had a brake line rust through. i am replacing the defective part with an improved teflon coated brake line. i do not want the same inferior original equipment put back in place of the current rusted line. the lines have rusted out because they were not manufactured to proper standards. the worst part is now wondering which brake line will be next. all gm vehicles affected by this issue should have been recalled. you can find thousands of stories just like mine all over the internet. yesterday i spoke to a gm emplyee where i bought my truck and he had the same problem with his 2002 tahoe. gm agreed to replace every brake line on his truck for a flat fee of $250 because they know that the brake lines are defective. this issue needs to be addressed now because four lives were at stake on 8/29/2012 when i lost all the brakes on my truck. i was lucky to be able to handle the situation but no one should die over an isuse such as this which has been documented many times already.
08/07/2012190000
 Tl- the contact owns a 2003 chevrolet avalanche 1500. the contact was driving 5 mph when the brakes were depressed to the floorboard and the vehicle failed to stop properly. the contact mentioned that after inspecting the vehicle he noticed that there was brake fluid leaking from the vehicle. the vehicle was not taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 190,000. kmj
08/07/2012190000
 Tl- the contact owns a 2003 chevrolet avalanche 1500. the contact was traveling 5 mph when the brakes were depressed to the floor and the vehicle failed to stop properly. the contact confirmed brake fluid leaked from the vehicle. the vehicle was not taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 190,000. rds
07/31/20121779001
 On approaching a stop sign the rear brakes failed. the line had rusted thru above the left rear spring. this is the second time a line has rusted thru. the first time i lost both brakes. i had it repaired by a chevrolet dealership. as you can see they did not replace all the problem lines. i had it done by oakwood service center in auburn, ny. at least now i believe i am safe. *tr
07/31/2012177900
 On approaching a stop sign the rear brakes failed. the line had rusted thru above the left rear spring. this is the secont time a line has rusted thru. the first time i lost both brakes. i had it repaired by a chevrolet daeakeship. as you can see they did not replace all the problem lines. i had it done by oakwood service center in auburn, ny. at least now i believe i am safe.
SERVICE BRAKES, ELECTRIC
07/10/2004311751
 The abs brakes sensors on my 2003 chevy avalanche engage everytime at the end of the stop. recently the abs indicator light illuminates constantly and now it vibrates and causes vehicle to skid. *tr
SERVICE BRAKES, HYDRAULIC
12/12/201119500
 The brake lines on my 2003 chevy avalanche have completely rusted out leading to a complete brake failure incident while on the road. although it's a 2003 year model, i have less than 20,000 yes, less than 20,000 total miles on the vehicle. i will never ever by a chevy again. i also have a 1998 acura which i have driven for the past 11 years and it has no such problems. nope. i will never ever by a chevy again.
11/19/2011134678
 I was driving down hwy 316 and began approaching a red light. when i attempted to begin stopping for the red light, my brake pedal went all the way to the floor and the brakes didn't seem to be working. luckily i was able to safely pull off the right side of the road and was able to avoid hitting any other vehicles or objects. i then pulled into an empty parking lot about 50 feet away. when i got out of my vehicle and starting looking around i could see fluid dripping on the ground next to the driver side front wheel. i then was able to find that the fluid was brake fluid and it was coming from a pinhole sized leak in the stainless steel brake line coming from the master cylinder and going to the abs system. after closer inspection i have discovered that all my steel brake lines are severely rusted. there were no warning signs, lights, bongs, or beeps until after my brakes failed.my brakes would barely work,the pedal would go to the floor and i would only be able to slow my vehicle down enough to shift into neutral and then shift into park to completely stop. i consider myself and my family extremely fortunate that we were able to avoid a crash and were not harmed or didn't harm anyone else. after this occurred i starting doing research on the internet and discovered that this has become a major issue with chevrolet vehicles in the salt bed states. i live in georgia, but my chevy avalanche is from a salt bed state and was only recently brought to ga.
11/07/2011
 This is the second complaint that i will be giving in regards to the brake line on my chevy avalanche as per complaint number: 10430307. i took my truck to a gmc/chevy dealership to have the brake line replace which costed 600.00. not even a week after bringing the truck home, i start up the truck, put it into reverse and as i start moving backwards and apply the brakes, the brake pedal goes to the floor and a loud pop is hurd. upon inspection, brake fluid was pooring out from under the driver side again and now i will have to return in the truck to the dearership. gmc did not offer any help to repair/replace the brake lines the last time and it is unknown as of now if they will this time. it was not even one week and the brake lines gave out yet again even after just being fixed. someone must hold gm accountable for this before more people get hurt or worse due to faulty materials used on these vehicles.
10/14/2011107211
 October 14, 2011: my family and i were backing out from our home when we lost pressure in the brake pedal. upon visual inspection under the driverside door, brake fluid was flowing freely onto the road. a closer look revieled that the brake lines were severly corroded and that they had ruptured when pressure was appied to the brakes. as i pulled my truck back into the driveway, it took 10-15 ft just to bring the truck to a complete stop using the emergency brake and i did not even get up to 3 mph. i am very concerned as to what could of happened to my family and i were traveling down the road at 45 mph or faster and went to brake and the line ruptured not to mention anyone else i would of crashed into. i did some research online and have discovered that there is a current investigation (nhtsa action number :ea11001) that is pending final results. please add my own experience to your growing list of issues with gm's manufacturing/instalation of brake line. it is apparent that this issue is not one that has affected a small percentage of buyers. i stongly ask that someone please figure out the corrective action for gm to take that does not negatively affect the customers both ethically and financially.
08/03/201161000
 Tl-the contact owns a 2003 chevrolet avalanche. the contact stated that while performing routine maintenance on the brakes, he noticed that the brake lines were rusted and corroded. an authorized dealer was made aware of the failure and stated that there were no recalls addressing the failure. the manufacturer was not notified. the failure mileage was 61,000. sm.
08/03/201161000
 Tl-the contact owns a 2003 chevrolet avalanche. the contact stated the brake lines were rusted and corroded. the contact stated he was doing a routine maintenance on his brakes by changing the brake pads and notice the rust on the brake lines. the dealer was contact who stated there are no recalls and offered no other assistance. the manufacturer was not contacted. the failure mileage was 61,000. mw
10/16/201037762
 I have a 2003 chevy avalanche that i bought new. in october 2007 my mechanic replaced all 4 rotors and pads on the brakes. he said the brakes had rusted out from the backside. at that time i paid $390, and the rest was covered by warranty. on october 16, 2010, i was driving from the philadelphia airport to my home in west chester, pa. shortly after leaving the airport, i suddenly lost all braking power. the brakes were completely gone. when i pressed the brake pedal, nothing happened. i drove for more than 20 miles this way, to my mechanic in west chester, on several roads with heavy traffic and many stop lights. i did this by shifting gears and by turning the engine off and on. my mechanic had to fabricate some parts to replace the brake lines, since these parts are no longer made by gm. he completely replaced both brakes. i paid $394. i have learned online that some 110 owners of certain gm trucks and suvs, including the model i own, have reported their vehicles to the nhtsa for brake defects, and that there is an ongoing investigation that began in spring 2010. i want to add my complaint to those others. i think gm did a shoddy job manufacturing the brakes for my 2003 avalanche. if there is any way to get compensation for this, i am interested. but at the very least, i want the nhtsa to know that my brakes completely failed on a major urban highway, and that i believe poor manufacturing materials were the cause. hopefully the repairs done by my mechanic will prevent a recurrence. but for what i paid for my avalanche (about $35k), i didn't expect rotten brakes.
01/05/201063450
 Complete loss of brakes due to corrosion and rupture of brake lines.
11/24/2007
 Tl* the contact owns a 2003 chevrolet avalanche. while reversing out of the drive-way he experienced a loss of power steering. he applied pressure to the accelerator pedal and the steering wheel began to operate normally. the failure occurred intermittently. the vehicle was taken to an independent mechanic for inspection and he was advised the he experienced an identical failure referenced in recall campaign id number 04v045000(service brakes, hydraulic). however, the vin was excluded from the recall defect. the vehicle has not been repaired for the malfunction. the failure and current mileages were unavailable.
06/15/2008110000
 Abs system vehicle activates abs system below 5 mph 805 thousand recalls from 99-02 for the same thing! gm customer service didn't even know of the 805 thousand? what a joke!!!! never again will i buy a gm,they don't know about a safety as bad as this? *tr
09/08/20054300012/31/2004
 Driving to work. dry conditions. had 4-5 car lengths between me and car in front of me. car in front of me stopped. i was going about 30-35 mph. truck would not stop. abs did not come on and wheels did not lockup. i rear ended the truck in front of me. it felt like there was no braking power at all. brake pedal was to the floor. truck just slowly slowed down. there is definitely a problem with the braking system. *nm
04/12/20046000304/15/2003
 While driving my 2003 chev avalanche down a hill i realized that when i stepped on my brakes, they went to the floor, the vehicle slowed down, but very slowly. i have towed my boat with this vehicle in the past and i thought that it was having a hard time slowing down. i'm affraid that if i have to stop quickly the brakes will not stop the vehicle in time. i am a state trooper and i am very familliar with the braking systems to include abs. i only have 9000 miles on the vehicle and this shouldn't be happening. i took the vehicle to a local gm dealership for several repairs, i requested them to check the brakes. i was advised by the service mgr that the brakes were within gm specs. i asked him what that meant? he said that he had had a lady come in several weeks ago complaining of the same thing and because she wouldn't go away he contacted the gm engineers, they came out and inspected her brakes, they told him that her brakes were within specs and they wouldn't do anything. he then told me that my brakes were better than her's. i asked him what he meant by that, he said that if her brakes were ok then my brakes would be within specs. i told him that i wasn't satisfied with the way the brakes worked and that i wanted him to make a note of my dis-satisfaction. he never wrote this on my invoice. the second complaint is that i had advised the service department of a problem with the remote controled outside mirrors. they were not working the way they were designed. i was advised that it was operator error. i told them that i was very capable of reading and setting the operator preferences. i told him that this was the second time that the vehicle had been to a gm dealership for the outside mirrors not working properly. i have read on you service bulletin web site that their had been one issued for this type of problem. i am also having a problem with the alarm system, it doesn't set properly, they again advised me that it was operator error. *ak
10/01/200340104/02/2003
 During a panic stop/hard brake, braking is insufficiant. with multiple hard brakes in a row, braking power is regained, though return to previous state occurs when vehicle is not driven for approximately 6-12+ hours.*ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK
06/26/2004106/23/2003
 After green light and i crossing main road north on paxton st. advancing at aprox. 30 mph a truck in front stopped quickly to make a 'u' turn on paxton and i slammed my brakes at least 400 feet away but my truck didn't stop and crashed to the back of the other truck. my insurance paid for repairs of other vehicle but fearing premium increase i didn't claim the extensive damage on my avalanche truck. as of today i haven't received a recall from gm about repairs needed on my trucks abs braking system. police report available and bob watson chevrolet dealer knows about my trucks damage. *jb
02/17/20046
 Pick a problem. pin from transmission gears were too short from the manufacturer, causing the transmission to not shift properly. this repair was done at 8000 miles. 4 quarts. low on oil within month of changing. no leaks and no explanation from the dealer as to where the oil went. a/c functioned improperly after truck surged at traffic light. still no explanation. remote entry works when it wants to. interior lights pulse when truck idiling. heater motor functions according to speed of vehicle, slow when braking and speeds up when accelerating. drivers power window stopped functioning and started working the evening before taking it to the dealership for repair. popping noise from exhaust just after starting and shutting off. from inside the vehicle while running i continuously hear cooling fluids flowing. sometimes the horn does not function while the vehicle is turned off. braking has always been a problem from day one. always feels as there isn't enough brake pressure to stop in a normal distance. along with the remote entry not working the personal presets for driver 1 most of the time do not operate with the remote entry. i have to select driver 1 from the interior to engage settings. bed plastics are fading. buttons for radio on the steering wheel and radio are flaking. *ak
06/15/200525000102/01/2004
 Dt: 2003 chevrolet avalanche. the consumer stated the brakes faded at 25000 miles. while sitting in traffic they will go to the floor. the dealership cannot duplicate the problem. these were the original brakes for the vehicle. this has not caused any injury or accidents. this started on june 15, 2005.
05/21/20031
 When the consumer applied the brakes the pedal went down to the floor and there were no brakes. this forced the driver to pull off the road. *nlm returned usps, 2nd attempt made 10/16/07 failed . *lj
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
09/18/200647000107/30/2003
 Dt*: the contact stated the brakes became less and less effective over time. the dealership determined the rotors were rusted. the vehicle was taken to an independent repair shop, where the rotors were replaced. the vehicle was located in a salt belt state. the consumer requested reimbursement. the consumer stated the rotors should wear out not rust. updated 10/13/06. *jb
07/19/200535000103/19/2003
 Dt: the caller complained about brake failure at low speeds. he stated that on curves when slowing down brakes failed. the caller had pads and rotors replaced a month ago. he said the rear rotors were more worn out than the front rotors. recall 05v379000 on abs brakes was issued. this vehicle was not included due to model year. dealer said it was the consumer's fault, and they could not duplicate the problem. dealer said they would call manufacturer, and have them get in contact with dealer. the caller had a near miss accident at a stop sign. *ak
08/17/2005103/23/2004
 On 3/23/04 we purchased a 2003 chevrolet avalanche, vin: 3gnek13t93g220465, with 13067 miles on it from jerry haggerty chevrolet, glen ellyn, il. over the weekend of august 6 & 7, 2005, my husband and i were driving the truck which began making a noise when the brakes were used. on 8/12/05 i drove the vehicle again at which time an even louder noise was heard when using the brakes. an appointment was made for the brakes to be checked on 8/17/05 at bill jacob's chevrolet, plainfield,il. the truck had 25,000 miles. they determined the truck needed new rear brakes and a right side rotor and quoted a price of $400.00. it was not considered warranty work even though they had seen brakes fail with as little as 10,000 miles. we discussed this with a second company, midas, who stated this was a systemic problem with gm trucks where the brakes rust and fail prematurely. midas aggreed to replace both rear rotors and brake pads at our cost of $340.00. *ak
07/25/200551285408/19/2003
 Brakes failed, almost slide into cross way traffic. took into 2 different repair facilities( firestone & merlin brakes) they both informed me that all 4 rotors were rusted entirely through from inside out, my truck is only 2 years old. i tried to get the manufacture to cover the cost of the rotors but they refused and informed me that the only items to rust on my car was caused by the environment, and the 2 people i spoke to were of no help, very rude and would not give me the telephone number to the corporate office. ( michell balykeo and steven schwausch). i have just been turned down today and will try to have my truck repaired shortly. *jb
SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE WARNING
01/04/200528770101/04/2005
 Premature wear of emergency brakes on a 2003 chevrolet avanlanche 1500. the brake is not used and the service people could not explain why the brakes wore out. my regular brakes just at 28700 miles just needed to be replaced in the back but not the front. the front brakes are almost like new. even the service manager said that it did not seem right. gm just says nothing they will do. it cost me about $150 dollars(required for inspection) to fix those emergency brakes and i believe there is a defect in the system that allowed the brakes to wear out. they should not have any wear as emergency brakes. gm said they had a lot of complaints but they could not explain it either. can you help me and investigate this problem? basically i was told by gm that they are aware of the problem but don't know what is causing it. so maybe i shouldn't use the emergency brake at all. since they can't prove what's wrong they won't help me. sounds like an excuse not to fix what's wrong. maybe it's just a way of causing the owners of these vehicles to pay more at service/inspection time. a scam!*ak