Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
05-02-32-008D06/01/201210044941General motors: diagnosing power steering concerns. in rare cases, customers may comment on a lack of steering assist when stopped or during parking lot type of maneuvers. *js08/06/2012
SB-10-02-33-00106/01/201010036545Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to03/28/2011
03023600208/01/200310012577Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh03/07/2005
00023500302/01/2007000235003M10012089Clunking noise under hood and can be felt in steering wheel. *eh updated *eh updated. *kb02/11/2005
000235003E08/01/2004000235003F10011223Clunking noise under hood and can be felt in steering wheel. this bulletin replaces previous bulletin 00-02-35-003e. *tt01/11/2005
32433118J10010873Pop/clunk/click noise on right or left turns. *eh12/15/2004
1125200211/25/200210008610Vehicle will not start caused by the steering wheel position sensor. *tt08/10/2004
01634A01/01/200410007276Supplement to 00-02-35-003d - clunking noise under hood and can be felt in the steering wheel. *tt06/09/2004
0163401/01/200410007231Intermediate steering shaft service kit. service vme. *tt06/04/2004
000235003C04/01/2004000235003D10004716Clunking noise under hood and can be felt in the steering wheel. *tt01/02/2004
000235003B01/01/2003000235003A10000950Clunking noise under hood and can be felt in the steering wheel. *tt04/04/2003
STEERING - ELECTRIC POWER ASSIST SYSTEM
0186301/01/200410006616Lack of steering assist when stopped or during parking lot type maneuvers. *mr05/07/2004
STEERING - GEAR BOX - SHAFT PITMAN
SB-10-02-33-00106/01/201010036545Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to03/28/2011
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
00823A01/01/200410007973Power steering fluid leaking at hydraulic brake booster. *tt07/19/2004
STEERING - HYDRAULIC POWER ASSIST - PUMP
05023200807/01/2007050232008B10022671Gear box power steering pump, p/s performance concerns. *nj09/19/2007
STEERING - HYDRAULIC POWER ASSIST SYSTEM
33863386C10013533Lack of steering assist or shudder during parking lot type maneuvers. *tt04/21/2005
STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT
34993499A10014899Steering idler arm inspection procedure. *tt05/11/2005
STEERING - LINKAGES - TIE ROD ASSEMBLY
030234001A10/01/200303023400110004766Inner tie rod released for service. *tt01/06/2004

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING - HYDRAULIC POWER ASSIST SYSTEM
EA04012GENERAL MOTORS CORP.04/30/200402/28/2005HYDRAULIC PUMP FAILRES05V005000
 Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
11/15/2010113000
 I have a 2003 avalanche with approx.113000 miles. recently while driving in a mini shopping center i went to turn into a parking spot and my steering wheel locked on me. i could not move my steering wheel at all. i then put my truck in park and turned the ignition off and cranked it back up and my steering wheel immediately unlocked. on that friday while driving on interstate 264e coming of exit my steering locked again. fortunately there was no vehicle behind me, and i was able to shut the vehicle off and turn it back on to unlock the steering wheel. on both occasions i was driving at two different speeds. my vehicle is currently in the shop. is there a recall in the works? this is so dangerous.
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
10/27/200444000110/21/2002
 The steering gear box appears to be loose, vehicles under warranty are getting repaired but those out of warranty are not. when i had the tailgate hinges replaced, the dealer explained what was wrong with my truck but could not repair it. it's a nerve racking vibration which should be taken care of and feels like the left front wheel assemblt is about to fall off.*ak
STEERING - GEAR BOX - SHAFT SECTOR
03/01/200720000207/01/2003
 Noticed clunking in steering, gmc dealer replaced intermediate steering shaft, under warranty at approx. 20,000. clunking returned again at 40,000 miles, and again replaced intrmediate steering shaft., at the cost of $270. this is a lot to spend every couple of years for a problem that is so well known and documented in chevy and gmc products of this type (avalanche, suburbans,tahoe and yukons) although it is not suppose to be a safet issue, it is quite discerning, and i believe gm should provide some type of appopriate action to owners of these vehicles.*ak
10/08/200422304212/23/2002
 1. loose steering: inetmediate steering shaft, 2. it has not failed. according to the dealer it was twisted. 3. part was straightened out, and a new replacement part was ordered. as of this writing this is the 2nd time this has happened with the same part. it has be over 30 days. *ak
STEERING - LINKAGES - DRAG - POWER ASSIST SYSTEM
06/01/20045955901/01/2003
 Air bags do not work. air bag light comes on. vehicle is being taken to the manufacturer for investigation and repair.*ak the vehicle had problems with the air conditioning'; return true; onmouseout=window.status=''; return true;>air conditioning'; return true; onmouseout=window.status=''; return true;>air conditioning'; return true; onmouseout=window.status=''; return true;>air conditioning and the power steering made a squealing noise. the running boards'; return true; onmouseout=window.status=''; return true;>running boards'; return true; onmouseout=window.status=''; return true;>running boards'; return true; onmouseout=window.status=''; return true;>running boards fell off of the vehicle. the consumer heard a clunk in the transmission. the 4x4 light comes on intermittently. the consumer stated that there was a fluid leak in the engine. the air bag light comes on intermittently. after 7.5 months of having repairs done on his vehicle the consumer would like to classify it under the lemon law. *tc
STEERING - RACK AND PINION - PINION SHAFT
06/20/2004107/21/2003
 The vehicle (2003) chevrolet avalanche has a very noticeable popping sound when steering at low speeds. the popping sound is still present despite having the local dealership attempting to repair it about five times. i've been informed by the dealership that the sound is in the steering box area and is a defect with it and that gm is investigating. i'm not sure if this is a safety issue, but if it concerns the steering box, i am concerning about an (possible)eventual steering failure. *nm