Chevrolet Avalanche 2003 - Structure - car safety information, failing parts, recalls, bulletins, complaints

Chevrolet Avalanche 2003

Recalls
Technical Service Bulletins
Defect investigations
Consumer Complaints

Recalls

Campaign	Manufacturer	Manufacturing date	Type	# of units affected	Date Owner notified Mfg	Recall Initiated by	Manufacturers of recalled vehicles/products	Report Recieved Date	Record Creation Date
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS
04V129000	GENERAL MOTORS CORP.	from 04/01/2002 to 07/31/2003	V (Vehicle)	3662211	09/18/2004	ODI	GENERAL MOTORS CORP.	03/17/2004	03/22/2004
Defect Summary	On certain pickup trucks and sport utility vehicles, the galvanized steel tailgate support cables that retain the tailgate in the full open (horizontal) position may corrode, weaken, and eventually fracture. if both cables fractured, the tailgate would suddenly drop and strike the top surface of the rear bumper.
Consequence Summary	Anyone sitting or standing on the horizontal surface of the tailgate when both cables fractured could be injured by falling from the tailgate. on vehicles that have had the bumper removed, the tailgate may drop even lower. additionally, if there is cargo on the tailgate the cargo may fall off if the support cables fracture.
Corrective Summary	Dealers will replace the cables. interim owner notification began on april 7, 20004. the recall began on september 24, 2004, when replacement parts were available, and will continue through october 29, 2004. owners should contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438 or gmc at 1-866-996-9463, or visit www.mygmlink.com, and enter your vehicle identification number.
Notes	Gm recall no. 04007.customers can also contact the national highway traffic safety administration

Bulletins

Bulletin	Bulletin date	Replacement Bulletin	Item no.	Summary	Added
STRUCTURE
3118A		3118F	10009991	Pop/clunk noise on right or left turns. tc sc	11/03/2004
02052	01/01/2004		10007738	Noise coming from instrument panel cluster or tachometer. *tt	07/09/2004
00778A	01/01/2004		10006293	Business trip and/or personal trip odometer inoperative. sit bulletin 1460572. *tt	04/27/2004
STRUCTURE - BODY
040866009	07/01/2004		10012096	Stowage box lid strap breaking. *tt	02/11/2005
3118B		3118C	10011756	Pop cluck click noise on right or left turns. *eh	01/31/2005
040861003	08/01/2004		10011236	Running board cover is loose. *eh	01/11/2005
0408111001	07/01/2004	0408111001A	10011145	Cargo covers and/or body cladding discolored (chalky). tt this bulletin replaced previous bulletin 04-08-111-001, dated 01/01/2004. tt	01/03/2005
040857005	09/01/2004		10011081	Water intrusion into cab at midgate. *tt	12/29/2004
09182002	09/18/2002		10009472	Light colored grease like substance coming from the three-panel bed hardcover area. *tt	10/01/2004
09182002	09/18/2002		10009470	Field reports that exterior non-painted cladding and bed covers appear to lighten in color or fade. *tt	10/01/2004
04222004	04/22/2004		10009233	This message relates to the purchase of armor-dillo to treat faded or stained cargo covers and cladding. gm voicemail express. *tt	09/20/2004
040849006A	10/01/2004	040849006B	10008686	Service message displayed, diagnostic trouble code (dtc) c0550 set (reprogram ebcm). mj update. original not yet received. tt	08/16/2004
01936	01/01/2004	01936A	10007830	Painted body side moldings dimple (raised surface). service vme. *tt	07/12/2004
01610	01/01/2004		10007139	Stained or faded cargo covers. *tt	05/27/2004
01760	01/01/2004		10006376	Buzz noise from headliner above driver. *mr	04/30/2004
010866006A	11/01/2003	010866006	10005533	Information regarding cadillac escalade ext and chevrolet avalanche cargo area. *tt	03/02/2004
030857001A	08/01/2005	030857001B	10005187	Rear floor carpet wet with dirty water. *tt	02/11/2004
030861002B	09/01/2004	030861002C	10005172	Snap/popping type noise coming from front of vehicle. tt 03-08-61-002b, dated 05/01/2004 replaced. tt	02/10/2004
091503	09/15/2003		10005029	Discoloration of the cargo covers. gm voicemail log. *tt	01/26/2004
092903	09/29/2003		10004991	Snap or pop type noise from the front of the truck, usually during slow speed maneuvers. gm voicemail log. *tt	01/22/2004
030866012	10/01/2003		10004727	Midgate rear glass storage retainers now available for service. *tt	01/02/2004
030861002D	02/01/2006	030861002G	10004723	Snap/popping type noise coming from front of vehicle. tt eh	01/02/2004
01414	11/18/2003		10004218	Discoloration of cargo covers. service dme. *tt	11/21/2003
01367	11/18/2003		10004149	Noise from lower door or running board at road speeds. *tt	11/20/2003
030844011	07/01/2003		10002945	Tweeter speaker rattle in front side door(s), tweeter speaker falls out of position. *tt	10/01/2003
STRUCTURE - BODY - BUMPERS
020863003	10/01/2002		10000159	Bumper fascia cover retainers pulling out of fascia. *tt	02/13/2003
STRUCTURE - BODY - DOOR
3000	01/01/2004		10008896	Service vme - 03 - 04 full size truck, utilities and hummer h2 passenger door module inoperative. *mj	08/25/2004
030864029	09/01/2003		10004397	Information on removing front door trim panel to avoid breakage. *tt	12/05/2003
030864022	07/01/2003		10002947	Information on removing the front door trim panel during switch removal to avoid breakage. *tt	10/01/2003
010864014A	07/01/2002	010864014	634821	Some customers may comment that the manual lock lever comes loose from the door trim panel. *tt	10/09/2002
STRUCTURE - BODY - HOOD
3144	01/01/2004		10010234	Supplement to 00-02-35-003f clunking noise under hood and can be felt in steering wheel. *sc	11/05/2004
STRUCTURE - BODY - ROOF AND PILLARS
01448A	01/01/2004		10007288	Water leaking from center roof console. *tt	06/09/2004
STRUCTURE - BODY - TAILGATE
3227	10/04/2006	3227C	10011755	Tailgate cable slack. this includes 1998-2006 chevrolet and gmc full and mid size trucks. eh updated. kb	01/31/2005
04007A	10/22/2004		10010543	Tailgate support cable. recall 04007a. gm parts bulletins & information. tt updated eh	12/01/2004
STRUCTURE - FRAME AND MEMBERS
PIT-3749D	11/01/2010		10037570	Ready	05/25/2011
PIT-3749D	11/01/2010		10037570	Gm: on some truck models there is some frame corrosion. *rm	05/25/2011

Investigations

NHTSA ID	Manufacturer	Date open	Date close	Subject	Recall campaign
STRUCTURE - BODY - TAILGATE
EA04005	GENERAL MOTORS CORP.	02/19/2004	09/28/2004	TAILGATE CABLE BREAKAGE	04E067000
	General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation.
EA04005	GENERAL MOTORS CORP.	02/19/2004	09/28/2004	TAILGATE CABLE BREAKAGE	04V129000
	General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation.
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS
EA04005	GENERAL MOTORS CORP.	02/19/2004	09/28/2004	TAILGATE CABLE BREAKAGE	04E067000
	General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation.
EA04005	GENERAL MOTORS CORP.	02/19/2004	09/28/2004	TAILGATE CABLE BREAKAGE	04V129000
	General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation.

Consumer Complaints

Fail date	miles	occurences	Purchase date
STRUCTURE
07/15/2005	60000
	Tl* the contact owns a 2003 chevrolet avalanche. the contact stated that he was unable to retrieve the spare tire. he stated that in order to remove the tire, he had to use a blow torch. the vehicle was taken to the dealer who stated that the vehicle hoist was defective and needed to be replace. the manufacturer was not made aware of the problem and the vehicle was not repaired. the failure mileage was 60,000 and current mileage 100, 000.
07/15/2005	60000
	Tl - the contact owns a 2003 chevrolet avalanche. the contact stated that he was unable to retrieve the spare tire. in addition, he mentioned that in order to remove the tire he had to use a blow torch. the vehicle was taken to the dealer who stated that the vehicle hoist was defective and needed to be replace. the manufacturer was not made aware of the problem. the vehicle was not repaired. the failure mileage was 60,000 and current mileage 100, 000. pm
06/01/2003	50	100	05/01/2003
	Dt: the rear window was reflective as if it was a mirror. when headlights were on the back window, it reflected forward into the consumer's view. this happened not only when backing out but also when driving. the window surface was very reflective. this was evident in day or night. had not contacted dealer/ manufacturer. ak jb
01/04/2005		1
	The rear passenger step used for assistance near the bumper broke unexpectedly, causing injury to the driver. manufacturer was contacted by owner.*ak
STRUCTURE - BODY
09/13/2004	22000	1
	When it rains the mid gate area becomes full of water. the water then enters the rear of the vehicle on the driver's side. the vehicle was taken to the dealer, who retro-fitted the mid gate area. after the dealer serviced it the water came into both sides of the vehicle. manufacturer offered no solution to this problem.*ak
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS
07/15/2005	8389	1	06/30/2003
	Dt: the contact stated the tailgate when lowered has a two edged hook projection on each side that is sharp. on 7-15-05 his granddaughter jumped off the tailgate and scratched her leg along her thigh; a 8-10long scratch. ak nm
08/14/2004	28000	1	06/09/2003
	Dt:the tailgate latches are not working properly ,and that is what is causing tailgate to fall down and weakening of those cables.*ak
STRUCTURE - FRAME AND MEMBERS
02/16/2005	100	6	06/22/2003
	I purchased a chevrolet avalanche 2003 model in june of 2003. since my ownership of the vehicle i have had cracking noises come from the car. i have taken it into the dealership on at least 6 different occasions, and they said the problem was with the crossmember. they needed to redrill and tighten the crossmember again. i searched the internet today (2-16-05) and seen at least 20 similar complaints from chevy avalanche owners. models ranging from 2002 up to 2005. obviously general motors has made no effort to correct the problem. i feel that this is now a saftey risk as if it comes loose it can injure or kill other people on the road.*ak
06/01/2004	5955	9	01/01/2003
	Air bags do not work. air bag light comes on. vehicle is being taken to the manufacturer for investigation and repair.ak the vehicle had problems with the air conditioning'; return true; onmouseout=window.status=''; return true;>air conditioning'; return true; onmouseout=window.status=''; return true;>air conditioning'; return true; onmouseout=window.status=''; return true;>air conditioning and the power steering made a squealing noise. the running boards'; return true; onmouseout=window.status=''; return true;>running boards'; return true; onmouseout=window.status=''; return true;>running boards'; return true; onmouseout=window.status=''; return true;>running boards fell off of the vehicle. the consumer heard a clunk in the transmission. the 4x4 light comes on intermittently. the consumer stated that there was a fluid leak in the engine. the air bag light comes on intermittently. after 7.5 months of having repairs done on his vehicle the consumer would like to classify it under the lemon law. tc
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
04/01/2005	25000	2
	Failure of front cross member beam, excessive noise(popping and grinding)and premature wear. failure occured at 25000 miles.per chevrolet, the perscribed fix is to install hardened washers and grind and polish friction points. this has been done, yet problem continues. dealer has told me this is common to the vehicle in question but they can do no more as chevrolet does not have a solution to the problem.