Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | ||||||||||||||||
| 04V129000 | GENERAL MOTORS CORP. | from 03/01/2003 to 11/30/2003 | V (Vehicle) | 3662211 | 09/18/2004 | ODI | GENERAL MOTORS CORP. | 03/17/2004 | 03/22/2004 | |||||||
| Defect Summary | On certain pickup trucks and sport utility vehicles, the galvanized steel tailgate support cables that retain the tailgate in the full open (horizontal) position may corrode, weaken, and eventually fracture. if both cables fractured, the tailgate would suddenly drop and strike the top surface of the rear bumper. | |||||||||||||||
| Consequence Summary | Anyone sitting or standing on the horizontal surface of the tailgate when both cables fractured could be injured by falling from the tailgate. on vehicles that have had the bumper removed, the tailgate may drop even lower. additionally, if there is cargo on the tailgate the cargo may fall off if the support cables fracture. | |||||||||||||||
| Corrective Summary | Dealers will replace the cables. interim owner notification began on april 7, 20004. the recall began on september 24, 2004, when replacement parts were available, and will continue through october 29, 2004. owners should contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438 or gmc at 1-866-996-9463, or visit www.mygmlink.com, and enter your vehicle identification number. | |||||||||||||||
| Notes | Gm recall no. 04007.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 3139 | 01/01/2004 | 10010070 | Water intrusion into cab at midgate. *sc | 11/03/2004 | |
| 3118A | 3118F | 10009991 | Pop/clunk noise on right or left turns. *tc *sc | 11/03/2004 | |
| 02052 | 01/01/2004 | 10007738 | Noise coming from instrument panel cluster or tachometer. *tt | 07/09/2004 | |
| 01822 | 01/01/2004 | 10006720 | Front door frame contacts the windshield reveal molding. *mr | 05/11/2004 | |
| 00778A | 01/01/2004 | 10006293 | Business trip and/or personal trip odometer inoperative. sit bulletin 1460572. *tt | 04/27/2004 | |
| STRUCTURE - BODY | |||||
| 040866009 | 07/01/2004 | 10012096 | Stowage box lid strap breaking. *tt | 02/11/2005 | |
| 3118B | 3118C | 10011756 | Pop cluck click noise on right or left turns. *eh | 01/31/2005 | |
| 040861003 | 08/01/2004 | 10011236 | Running board cover is loose. *eh | 01/11/2005 | |
| 0408111001 | 07/01/2004 | 0408111001A | 10011145 | Cargo covers and/or body cladding discolored (chalky). *tt this bulletin replaced previous bulletin 04-08-111-001, dated 01/01/2004. *tt | 01/03/2005 |
| 040857005 | 09/01/2004 | 10011081 | Water intrusion into cab at midgate. *tt | 12/29/2004 | |
| 0408111002 | 07/01/2004 | 0408111002A | 10008485 | Raised surface, dimple in body side molding. *mj this bulletin replaced previous bulletin 04-08-111-002, dated 05/01/2004. *tt | 08/03/2004 |
| 01936 | 01/01/2004 | 01936A | 10007830 | Painted body side moldings dimple (raised surface). service vme. *tt | 07/12/2004 |
| 01610 | 01/01/2004 | 10007139 | Stained or faded cargo covers. *tt | 05/27/2004 | |
| 01760 | 01/01/2004 | 10006376 | Buzz noise from headliner above driver. *mr | 04/30/2004 | |
| 010866006A | 11/01/2003 | 010866006 | 10005533 | Information regarding cadillac escalade ext and chevrolet avalanche cargo area. *tt | 03/02/2004 |
| 030857001A | 08/01/2005 | 030857001B | 10005187 | Rear floor carpet wet with dirty water. *tt | 02/11/2004 |
| 030861002B | 09/01/2004 | 030861002C | 10005172 | Snap/popping type noise coming from front of vehicle. *tt 03-08-61-002b, dated 05/01/2004 replaced. *tt | 02/10/2004 |
| 091503 | 09/15/2003 | 10005029 | Discoloration of the cargo covers. gm voicemail log. *tt | 01/26/2004 | |
| 030861002D | 02/01/2006 | 030861002G | 10004723 | Snap/popping type noise coming from front of vehicle. *tt *eh | 01/02/2004 |
| 030866012 | 10/01/2003 | 10004727 | Midgate rear glass storage retainers now available for service. *tt | 01/02/2004 | |
| 01414 | 11/18/2003 | 10004218 | Discoloration of cargo covers. service dme. *tt | 11/21/2003 | |
| 01367 | 11/18/2003 | 10004149 | Noise from lower door or running board at road speeds. *tt | 11/20/2003 | |
| STRUCTURE - BODY - DOOR | |||||
| 040864016 | 08/01/2004 | 10011238 | Rear door puddle lamp reflector replacement. *eh | 01/11/2005 | |
| 3000 | 01/01/2004 | 10008896 | Service vme - 03 - 04 full size truck, utilities and hummer h2 passenger door module inoperative. *mj | 08/25/2004 | |
| 030864029 | 09/01/2003 | 10004397 | Information on removing front door trim panel to avoid breakage. *tt | 12/05/2003 | |
| 030864022 | 07/01/2003 | 10002947 | Information on removing the front door trim panel during switch removal to avoid breakage. *tt | 10/01/2003 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 01448A | 01/01/2004 | 10007288 | Water leaking from center roof console. *tt | 06/09/2004 | |
| STRUCTURE - BODY - TAILGATE | |||||
| 3227 | 10/04/2006 | 3227C | 10011755 | Tailgate cable slack. this includes 1998-2006 chevrolet and gmc full and mid size trucks. *eh updated. *kb | 01/31/2005 |
| 04007A | 10/22/2004 | 10010543 | Tailgate support cable. recall 04007a. gm parts bulletins & information. *tt updated *eh | 12/01/2004 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| PIT-3749D | 11/01/2010 | 10037570 | Ready | 05/25/2011 | |
| PIT-3749D | 11/01/2010 | 10037570 | Gm: on some truck models there is some frame corrosion. *rm | 05/25/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY - HOOD | |||
| 09/30/2004 | 1518 | 4 | 09/13/2004 |
| Dt: dents in the hood keep reappearing. this happened 4 times and dealership fixed vehicle 3 times. these dents were on the hood near the glass on driver's side over top of the hinge area. consumer has been in contact with gm and his dealership. consumer was suing gm under the lemon law. the ohio state attorney generals office gave the consumer this phone number. the better business bureau has seen the video of the vehicle and has already been involved. consumer thought that the metal that was made out of the hood had a flaw in it. technicians felt that the weather may have been an issue. consumer had this vehicle looked at by numerous specialists. consumer was leaving the hood as it was until the lawsuit was settled. consumer stated that gm refused to fix the vehicle. *ak | |||
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||
| 01/20/2005 | 9000 | 3 | 01/06/2005 |
| Dt: the contact stated vehicle would take very little fuel at a time and shut the pump off. the vehicle was taken to the dealership, and they replaced the fuel filter line. however, problem recurred. the vehicle was taken to the dealership, and they replaced the fuel tank. the vehicle would not take fuel at all , it leaked fuel on the ground. the vehicle is currently at the dealership again . when driving in excess of 55 mph the hood vibrated. the dealership has not been able to diagnose the problem.*ak | |||
| STRUCTURE - BODY - TAILGATE | |||
| 10/31/2006 | 4 | 07/28/2004 | |
| Here's about my disappointment with my 2004 avalanche which i purchased on july 28, 2004 with 137 miles on the odometer. i purchased the value guard gm protection plan. of course, the vehicle was great for the first 37,990 miles. my first problem came on 10/31/06, only 2 years 3 months after purchase date. my tailgate handle broke while opening it handle replacement was $568. to my surprise and apparently also to the representative from the dealership the existing spoiler had to be torn off and replaced with a new one to access the handle. that was an additional $186 plus labor. i question the designers of the tailgate assembly. why would anyone design parts that would have to be destroyed in order to service another part? in fact, why would any part that would normally be used frequently by a regular trucker break so easily? of course, neither the warranty nor the gm protection plan covered this. the next problem occurred on 12/27/06 at 41,901 miles, my windshield wipers wouldn't shutoff. into the dealership we went and $334 later a wiper board was replaced. no warranty again covered this problem. i no sooner got home and had to return on 12/28/06 at 41,944 miles. now my dashboard light service 4 wheel drive was on. this time i was told the transfer case encoder shorted out and $779 later it was fixed. i might have used the 4-wheel drive 8-10 times at the most. at that time, i'd owned this vehicle for 29 months, that's pretty sad!! today with the latest episode, i tried to lower my front passenger side window and it wouldn't work. the other 3 windows work fine. i waited and tried again later still no luck. i hear a clicking sound but no action.this probably means another visit to the dealer. *nm | |||
| 04/12/2005 | 13985 | 6 | 01/13/2005 |
| On several occasions, my tailgate would slam open on the rear bumper after accelerating. because of the vehicle was still under manufacturer warranty, i brought it to the dealer to have it checked. without even looking at it, i was told that the tailgate must be slammed shut (hard) because of the weather stripping. i tried this for a couple of weeks but still no difference. i took it to another dealer and in a matter of minutes, they readjusted the latches and i haven't had that problem since. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 05/19/2004 | 500 | 2 | 10/22/2003 |
| At 500 miles, my new avalanche required the crossmember to be changed due to clunks in the column and floorboard during turns, at slow or fast speeds. again at 9527 miles it required changing again for the same reasons. i had a 2002 avalanche that gm had to buy back from me due to the same problem but were unable to repair. *jb | |||