Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| SB-12-09-41-001 | 10/01/2012 | 10047441 | Buick/chevrolet: information being provided regarding counterfeit vehicle airbag modules. models 2011-2012 camaro, volt, cruze. 2010-2011 lacrosse. 2006-2010 aveo. *pe | 11/28/2012 | |
| SB-12-09-41-001 | 10/01/2012 | SB-12-09-41-001A | 10047441 | Buick/chevrolet: information being provided regarding counterfeit vehicle airbag modules. models 2011-2012 camaro, volt, cruze. 2010-2011 lacrosse. 2006-2010 aveo. *pe updated 12/4/12. *pe | 11/28/2012 |
| 070941007 | 05/01/2009 | SB-07-09-41-007A | 10023980 | Airbag readiness light on, dtc's 52, 56, b1378 and/or b1382 set (install updated side airbag connector). *nj updated 11/04/09. *pe | 02/26/2008 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 06/06/2007 | 37 | ||
| Tl-the contact owns a 2007 chevrolet aveo. the contact noticed that while driving approximately 55 mph, both the front passenger air bag and the air bag symbol warning indicators began to illuminate on the instrument panel until the engine was turned off. the failure recurred when driving at any speed and whenever an occupant was positioned in the front passenger seat. the vehicle was taken to an authorized dealer for diagnosis. the technician stated that all of the air bags equipped in the vehicle were inoperable. the vehicle had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 37. kmj | |||
| 07/08/2012 | 41700 | 1 | |
| I was about to start the car and the airbag on the left side of the driver's seat exploded, injuring my left arm. *tr | |||
| 07/08/2012 | 41700 | ||
| I was about to start the car and the airbag on the left side of the driver's seat exploded, injuring my left arm. | |||
| 04/22/2012 | 12171 | ||
| The car has only 12,000 miles despite being 5 years old. it is babied and been regularly serviced. the instrument panel airbag light stays illuminated. although chevrolet has issued a tsb (technical service bulletin), no recall on these cars has been issued despite the hundreds of complaints. it seems that now i am stuck with an expensive repair. | |||
| 06/30/2007 | 56 | 4 | 06/29/2007 |
| Tl*the contact owns a 2007 chevrolet aveo. the vehicle has been failing ever since it was purchased. while driving between 35-70 mph, the contact smells something burning. the contact left the vehicle at the dealer on four occasions for repair, but no work was ever performed. the road conditions were dry and sunny at the time of the incident. occasionally, while driving 40 mph, the vehicle will not switch gears and the cruise control does not operate properly. the headlights turn on and off without the vehicle turned on. the automatic door locks no longer work and the contact has to use her key to enter the vehicle. after locking the doors, they sometimes do not open from within the passenger compartment. the contact carries a hammer in the vehicle in case she has to break the windows to enter the vehicle. the current mileage was 5,080 and failure mileage was 56. updated 5/30/08 *cn the air bag light stayed on, the trunk lid would pop open while the consumer was driving, the driver side door would open as well, the transmission had a strange roaring sound and it was also hard to upshift and downshift, the odometer would jump forward on its own when it was parked and then restarted, the horn would blow on its own when no one was in the vehicle. updated 05/30/08 | |||
| 02/19/2008 | 12200 | 1 | 03/10/2007 |
| Tl*the contact owns a 2007 chevrolet aveo. while driving approximately 50 mph in the rain, the contact crashed into the preceding vehicle. the front end of his vehicle was damaged and the radiator is shaped like a v. the air bags failed to deploy and three occupants were injured. the vehicle was towed. the other driver confirmed that she stopped the vehicle without warning due to the weather and poor visibility. the contact has photos and a police report was filed. the fuel system was unknown. the current and failure mileages were 12,200. | |||
| 12/27/2007 | 6000 | 1 | |
| Tl*the contact owns a 2007 chevrolet aveo. the current and failure mileages were 6,000. while driving 35mph, her daughter crashed into a telephone pole. the vehicle was damaged. the side and front air bags did not deploy. the contact sustained injuries. the purchase date is not available. a police report is available. the current and failure mileages were 6,000. | |||
| 11/02/2007 | 1 | ||
| It was a car accident in which air bags failed to deploy. suffered back and neck injuries. *tr | |||
| 08/10/2007 | 10 | 10 | 07/08/2007 |
| Tl*the contact owns a 2007 chevrolet aveo. the following day after the vehicle was purchased, the contact noticed that the passenger side air bag light remains illuminated. the failure was noticed while driving 20 mph. her husband, who weighs over 200 lbs, cannot enable the sensor. she took the vehicle to the dealer, but they cannot find anything wrong. the dealer stated that it may be a manufacturer defect. the current mileage was 205 and failure mileage was 10. | |||
| 05/08/2007 | 2500 | 4 | 03/29/2007 |
| My mother was killed in a 1 car accident outside tallahassee, fl on i10 on 8 may 2007. she went into the median and hit trees head-on. the posted speed limit is 70 mph and the fhp on the scene indicated she applied her brakes from the time she left the pavement until she hit the trees. she died 6 days later of a broken neck and multiple internal injuries. she was driving a 6 week old 2007 chev aveo with front and side air bags. none of these air bags deployed. i truly believe she would have surviived this accident if the front air bags had deployed. from everything i have read, this is the perfect scenario for front air bag deployment. are there similair complaints against gm for the 2007 chev aveo? | |||
| 10/23/2006 | 4000 | 3 | |
| Dt*: the contact stated while driving 70 mph on a highway, the vehicle had lost all power on three separate occasions. the warning lights illuminated on and off and the engine idled as the vehicle coasted to a stop. the vehicle restarted, and then stalled after a few minutes. the vehicle was towed to the sales/service dealer, where the problem could not be recreated. the second time, the electronic ignition switch was replaced and the third time, the alternator was replaced. also, while traveling 45 mph, the vehicle avoided the tire tread thrown off the tire of a tractor trailer, and struck a median divider. the frontal air bags failed to deploy. the 18 year old driver sustained chest bruises from the seat belts and the 42 year old female sustained bruising due to the seat belt and skinned the left shin. neither occupant went to the hospital. there was a police report taken. the contact had received a nhtsa recall letter # 06v398000 for the fuel system: gasoline. the manufacturer was notified and paperwork was submitted for lemon law procedures to replace or buy back the vehicle. | |||
| AIR BAGS - FRONTAL | |||
| 06/10/2010 | 19251 | ||
| 2007 aveo 5 , new purchase in april 2008. 1. highway driving is extremely scary, cannot drive at posted speed limits in north america.roof howls & vibrates, we fear that roof will detach & blow off.tech: unable to reproduce. 2. freezing outdoor temperatures, defroster fails, needs hand toweling, excessive moisture & frozen ice on all inside windows set on defrost/ fresh air/ high fan/ medium high heat, even after 1 hour still very humid & wet. difficult to see clearly while driving. tech:no fault found 3.air bag warning light goes off & on when it wants, with people in both front seats. tech: unable to duplicate 4. front end groans harshly when driving over dips in road our speed bumps. tech lubricated. 11 failed attempts on our part/in letters to gm ceo's about our saftey concerns-no response, interst or reply back. service refused veiwing our video of our highway driving, tired of gm service loop hole excuses gammot runaround system & getting know results. please help us, we bought this car for road trips around north america, we clearly would be risking our lives doing hwy posted speeds that are as high as 80 miles per hour in some states. we are done with this aveo 5! | |||
| 12/01/2007 | 1000 | ||
| Tl*the contact owns a 2007 chevrolet aveo. once the vehicle is shifted into park, it will not shift into any other gear. the contact managed to move the gear out of park when she stuck a sharp object into the gearbox. the vehicle has been to the dealer four times and they replaced the gear shifter, but that did not correct the failure. the dealer also thought it was the brakes, but that also did not correct the failure. a report was filed with the manufacturer and they stated that the dealer would repair the vehicle. the contact recently noticed that the air bag light was illuminating. the dealer replaced the front driver's side air bag. the failure mileage was 1,000 and current mileage was 37,000. | |||
| 02/03/2009 | 20 | 1 | |
| We purchased a new 2007 chevrolet aveo from devoe chevrolet in alexandria, indiana, on 4-12-2007. from the beginning, the passenger side front air bag has only worked intermittently. we have taken the car back to devoe several times, but they could never duplicate the problem, or find anything wrong. yet, the problem still persisted. they did replace the seat, checked the seat with weights, etc., but it did not fix the problem. finally, when the air bag was not working with me (teresa shuman) sitting in the passenger seat, we took it to devoe, and rusty (the service department manager) saw that the air bag was not working with me sitting in the passenger seat. they again tried to check things out for about an hour or so while we were there, but found nothing wrong. they did finally find an older bulletin from gm that said the air bag in the aveo sometimes did not work for the passenger if someone leaned back a lot (i wasn't), or if their bottom didn't fit the seat correctly. devoe has no idea what to do at this point. we called stephanie (gm rep at 1-866-790-5700, ext 21936, case #71-692588437). stephanie told my husband craig that there was nothing that gm can do to fix the problem. the car is still under warranty. we do not find this acceptable at all!!!! and, the air bag has not just malfunctioned with me, but also malfunctioned with some of our family and friends. we were not told, when we purchased the car, that the air bag would maybe not work, or would only work intermittently, if a person's bottom did not fit the seat correctly. the air bag has malfunctioned for overweight, under weight, and normal weight people. this is a major safety issue, especially in a car as small as the aveo!!! we cannot believe that gm more or less told us to live with this problem. please help us . and, it | |||
| 05/04/2007 | 8297 | 1 | |
| Passenger airbag is off light comes on when adult is seated indicating airbag is disabled. have had it in for service four times. have been told we were not sitting in the seat properly. gm replaced seat and sensor, but did not correct the problem. last service date is 12/24/2008. was told that the problem cannot be fixed. reported at 8297 miles; current mileage is 53783. i was informed that the airbag may not deploy in an accident increasing chance of injury. *tr | |||
| 10/04/2008 | 1 | ||
| I bought my aveo new. at only 6,000 miles the master cylinder failed and 5,000 miles later the brake booster failed and i crashed--the air bags did not deploy. gm would fixed the brake booster but not the damage to my car! at 13,000 miles the brake drums needed to be re-surfaced, the brake rotors needed to be cut, and i had to get new brake pads--again gm would not fix it and made me pay for it. at 16,000 miles the air bag sensor for the passenger failed. at 18,000 miles the gas gauge failed and the shifter got stuck in park, and the cruise control would work on and off. at 20,000 miles the all four tires needed to be replaced. around this time, gas mileage dipped to about 19-21mpg, but gm couldn't figure out why. at 30,000 miles i had to get new rotors and brake pads--again i had to pay for it even though they are wearing out prematurely. at 35,000 miles the transmission started to shift hard so gm recommended i change the transmission fluid at a cost $450 because the fluid has a special additive that is shipped from korea! at 44,000 miles the engine died--more like blew up. gm said that it is my fault for letting it run too hot, though i had no warning from any gauges, lights, ect... again i had to fix it even though i had the 100,000 mile warranty. at 48,000 miles the a/c needed to be overhauled--i had to pay for it. at 52,000 miles i hit a deer and again the air bags did not deploy. the insurance company junked it. absolutely without a doubt in my mind the worst car i have ever owned. gm should be sued for this car. they do not honor the warranty at all. the service departments treated me with disrespect. a couple of dealers refused to even accept my car for repair. the car is very scary to drive and not safe at all. with all the money i spent fixing the car plus my car payment each month, i could have easily purchased a bmw instead. gm is absolutely the worst folks to deal with. never again will i buy or support anything from gm. *tr | |||
| 08/08/2008 | 39280 | 1 | |
| Airbag did not deploy in front end crash of 40 mph. *tr | |||
| 10/01/2007 | 2813 | 5 | 09/09/2007 |
| Tl*the contact owns a 2007 chevrolet aveo. while driving 15 mph, the passenger air bag light would not enable itself. the failure occurs intermittently and while driving various speeds. the vehicle was taken to the dealer approximately four or five times. initially, the dealer was unable to duplicate the failure. during the second visit, a sensor was ordered. during the third visit to the dealer, they replaced and installed the new sensor, which repaired the failure for approximately one month. the vehicle was taken back to the dealer for the fourth time and they replaced the sdm. this temporarily corrected the failure for two or three months. the failure mileage was 2,813 and current mileage was 14,000. | |||
| 01/17/2008 | 13000 | 1 | 10/12/2007 |
| Accident/ rear ended another vehicle in my 2007 chevy aveo 5. $3,200 damage to my car and airbags did not deploy. *tr | |||
| 12/10/2007 | 12 | 02/28/2007 | |
| 2007 chevrolet aveo passenger airbag light stays on when my wife who weights about 130 lbs. i have had the auto into the dealership 7 times since i purchased it in feb 2007 to repair this problem. they claim that they have contacted gm about this problem, but not come up with a fix for it. i called gm customer relations about this problem. they are no help either. they claim they replaced every thing connected with the air bag system, but it still don't work. my wife will not ride in the car the way it is, so i have a car that i can't take my wife with me when i go any place. would you please look into this problem for me, and let me know what they have to say about it. *tr | |||
| 08/16/2007 | 1 | 07/11/2007 | |
| I bought a chevrolet aveo one month ago from a dealer in egypt, and when i was making a turn on the highway , i used the brakes slightly and what happened is that the car began moving on its left side , then flipped over two times on the road. the problem is that the airbags didn't open, i was injured ... when i went to the certified dealer , he told me that this car doesn't have airbags, while all the brochures on the net and on chevrolet's site say that frontal airbags is a standard feature in the car.. the other problem is that during the brake, the tires locked which made the car move by its side rather than doing the brake, and i was told that chevrolet aveo lacks abs system... i want to know the truth because i think i was deceived in the safety of this car.. ps. i have the pictures of the crash.. *jb | |||
| 09/01/2006 | 212 | 5 | 08/26/2006 |
| Dt*: the consumer stated that after purchasing a new vehicle, the passenger side airbag intermittently went into lock mode. the vehicle was taken to a dealer who performed a diagnostic test the vehicle was currently at the dealer and was not being serviced. the vehicle was a 2007 chevrolet aveo.*ak updated 10/25/2006 - the air bag locked in the off mode although an adult passenger (155 lbs) was in the passenger seat. the vehicle was taken to the dealer and tested. the dealer stated that their test indicated there was nothing wrong with the system. the dealer claimed that the passenger was sitting in the seat incorrectly. *nm | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 01/11/2008 | 1900 | 1 | 12/15/2007 |
| Passenger air bag indicator light remains off with 140 + lb adult in passenger seat. vehicle has 2,400 miles. deal can not duplicate - says is normal in cold weather and to move around on the seat to active. restarting the car corrects the problem. *tr | |||
| 08/15/2007 | 2000 | 1 | 05/29/2007 |
| Passenger air bag off light does not go off with someone less than 150lbs and is intermittently going off with a 185 lb passenger meaning air bag will not deploy. took to dealership and service department put several people in passenger seat weighing from 140lbs to 230 lbs. 140 lb passenger did not make passenger air bag off light go out. service department states advised by tech assist engineers looking into issue was told by service department they would call me with some answers. no calls for six weeks, when i called them back service department states it's out of our hands and we can't do anything about this and i can call gm customer service. called gm customer service, and after two weeks back and forth phone calls was told by gm customer service and dealership service manager there is nothing that can be done as it is within specs. i asked where i can get a copy of these specifications for weight limit on air bags and was told to call gm. called gm asking for weight limit specifications and stressed that a 140lb passenger should be protected. gm representative states we don't have the specifications and you may want to contact nhtsa. so this is what i am doing. aveo has less than 3000 miles. i would love to just sell the car but morally and ethically i can't. i'm really tired of fighting this battle. please help! *jb | |||
| 01/01/1901 | 1 | ||
| 2007 chevy aveo with faulty passenger airbag system. customer states the airbag light stays on when his wife is in the passenger seat indicating that the airbag is not active. he also states the light will go out intermittently. *kb the dealer tested the unit and found that it met chevrolet standards but it did in fact have intermittent operation. the consumer believed the design of the seat sensor was defective. *jb | |||
| 09/01/2007 | 1 | 01/01/2007 | |
| 2007 aveo air bag system for passenger reads off. chevrolet notified the dealer that the air bag was on even though it said off and would deploy if in an accident. customer wants the problem fixed once and for all. **nar**kb the issue was with the sensor in the passenger seat. the sensor didn't consistently recognize when an adult occupied the seat. replacing the sensor would not correct the problem as it is a design issue with the sensors. *jb | |||
| 05/20/2007 | 10 | 1 | 05/20/2007 |
| Tl*the contact owns a 2007 chevrolet aveo. the contact stated that the passenger side air bag would not activate when his wife was in the passenger seat. his wife weighs approximately 140 pounds. the vehicle was taken to the dealer, however, they were unable to duplicate the failure. the failure mileage was 10 and current mileage was 3,000. updated 03-31-08 *bf | |||
| 05/10/2007 | 45 | 5 | 05/05/2007 |
| Passenger's side air-bag will not activate with passenger over 100 pounds in seat. turning off and restarting the car corrects the problem. dealer checked and found nothing wrong with system, (no fault history in computer. *ak | |||
| 06/04/2007 | 543 | 10 | 05/28/2007 |
| Tl*the contact owns a 2007 chevrolet aveo. the passenger side air bag light remains illuminated when a passenger is in the seat. the contact took the vehicle to the dealer, but they were unable to repair the vehicle. the contact called the manufacturer and was told that they were aware of the failure and are looking into possible solutions. the current and failure mileages were 543. | |||
| 05/24/2007 | 300 | 4 | 02/28/2007 |
| The passenger airbag off indicator light on the dashboard remained on when the passenger seat was occupied. this was intermittent, but more likely the indicator light was on, rather that not, indicating the passenger airbag would not deploy in the event of a collision. *ak | |||
| 01/20/2007 | 56 | 7 | 01/20/2007 |
| (1)passenger seat airbag sensor malfunction/ no-fix/ thus no repair purchase new car01/20/07 and airbag light alerts occupants that (2) airbag is not engaged even when an adult is sitting in passenger seat. problem is intermittent. took car into dealer service after a week . consequence of failure is upon a front end collison, airbag would not deploy causing increased injury to passenger occupant. (3) dealer service/chevrolet and gm state there is no fix thus no repair has been done and vehicle has been in shop since feb 2nd, just two weeks after purchase. dealer service and gm tell me that it is a 'design problem' and even replacing the seat would not correct problem as error is within seating mechanism as well. *** service/gm stated it was my fault as customer to wide asked my family to come to dealership. service manager inspected family then said that couldn't be it. now they are claiming, not weigh enough for seat to pick sense someone in seat. my family members weigh between 125-170 lbs. | |||