Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
10-00-89-017C02/01/201110038295Ready06/14/2011
10-00-89-017C02/01/201110038295Gm: information on fixing multiple situations right the first time. *rm06/14/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
07/02/201265000
 During annual inspection, mechanic noticed slight looseness in the tie rod connection; passed inspection and asked me to have him check during next oil change. we discussed replacing the tie rod in any case with a brand with a lifetime warranty in two months when i was off from work. in the meantime, i had to have recall work done at the dealership to replace all spark plug boots and plugs. (chevrolet 5-door aveo). asked the dealer for an opinion on the tie rod. dealer mechanics looked at it and said it was of no concern. went back to the local mechanic and arranged for the replacement of the left inner tie rod anyway. during the work, the mechanic discovered that the threads on the outer tie rod were completely stripped down to shiny metal. the nut slid off when pulled gently with his fingers. replaced both parts and then had to have a front end alignment. other than the looseness noted during annual state inspection, there were no warning signs. the vehicle was used for commuting in well-maintained state and us highways only. i am the second owner and purchased the car used in march 2011. i tried to report to gm using their website, but there is no part dedicated to the reporting of safety issues.
08/01/201130000
 At 24000 miles the timing belt had to be replaced due to a worn harmonic balancer. now there are more problems which cannot be duplicated at the dealership. when trying to start the car, it will sometimes not start. after waiting about 5 minutes, it will eventually start. no engine or security lights come on. as you are driving down the road, the car will miss and/or lunge at various speeds. it also does not want to take gas, especially at about 30-35 mph. the vehicle pulls back while accelerating. unknown whether this is fuel system,engine, or transmission related.
08/13/201121000
 On the first incident, when driving at 40 mph started shaking like it wanted to stall and stopped accelerating. the next day when stopped at a light it started shaking and the rpm gauge was going up and down. it didn't happen again until about a month later, which is when i took it in, but the dealership couldn't replicate the problem. it kept happening -- the car would start shaking while driving like it wanted to stall and would slow down. once while driving it dropped the acceleration to about 20 mph and would not go any faster, then just lost power to the engine. i took it again for one week but they couldn't replicate the problem. i got the car back and it was fine for about two weeks but now is happening regularly. sometimes it just shakes quickly but something the acceleration completely drops and the car will just stop while i am driving, which is scary. i'll try to accelerate and nothing will happen, then finally it will go again. sometimes i will stop and then the car will lurch forward. the rpm gauge is always moving up and down. there is no pattern as to when it happens. i've taken the car in two more times and still nothing. they just installed a data recorder and i recorded four instances and gave it back; i'm waiting to hear the results. it's very dangerous, because i will be driving in traffic and my car will just stop, and since i am not braking there is no indication to the car behind me. also, no lights are coming on (no check engine light, etc.). i had my oil changed the first time since i was about due but that made no difference.
10/05/201122000
 I bought my 2009 chevy aveo a year and a half ago. when my car was at 6,000 miles, i drove my car to school and parked it in a parking garage. when i returned to my car at the end of the day it would not start. my car was towed to a dealership and a faulty fuel pump was replaced. when my car reached 16,000 miles i began experiencing shaking at stop lights and stop signs, and very slow delayed acceleration when starting to drive after stopping. the shaking and delayed acceleration would occur randomly yet was very likely when my air conditioning was on. i brought my car to the dealership yet they said the problem could not be replicated. my car is currently around 22,000 miles. over the last week my car has begun declerating and then suddenly lunging forward while i am driving. the deceleration and lunging forward is happening when i am driving on local roads at about 30mph and when i am on a highway driving around 70mph (and everything in between). today, pulling out of a parking lot, my car was very delayed in acceleration. when i stopped at a stop light, my car began shaking and then shut off. this problem is sporadic, yet increasingly worrisome and dangerous. dealerships have not identified a problem and insist there is nothing they can do.
08/30/201170000
 Bought a 2009 chevy aveo last year sept. 2010 i am just now having a problem with it. yesterday at the traffic light my car shook and jerked. then the engine service light flashed along with the hold light. i couldn't hardly manage to move my car. i already had the spark plugs check, what could it be?
12/11/20105000
 I purchased this car september 2009 and have drived around 5,000miles only. the engine is stalled everyday. however, the dealer said there is no issue. 2 months ago, this problem happend, the dealer changed a battery. since december 11, 2010, again the engine has been stopped many times while i wait for the traffic signal. this morning (12/27), i was almost in the accident. the car was stopped on the hill and went backward. fortunately i'm fine now, but i was scared. debember 18, i visitied the dealer, they said my car has no problem.
02/10/201015000
 Vehicle lost power to the engine. stepping on the gas pedal did nothing. the car lurched and decelerated quickly. power was suddenly restored to engine causing the car to speed up quickly, then engine lost power again. car came to a stop, engine sputtered and then died. no warning lights came on. restarted engine, car drove as normal. took to dealership, they could find nothing wrong. problem has continued intermittently for almost a year. have taken the car to the dealership multiple times, they can find nothing wrong. the sudden deceleration has occurred at all speeds, including on the freeway almost causing a collision. the car went from 70mph to 40mph in one minute, sputtered for a while, and then came back to drive normally after several minutes. the problem happens within the first ten minutes of driving. it has happened twice in the same day after the car sat for 8 hours. the problem has not occurred for periods as long as two weeks but then comes back. the most extreme occurrences have been on side streets where traffic was not a problem, but if another car had been following closely a rear-end collision would have been certain. my spouse has driven the car and experienced the same problem.
11/03/20094900
 Blower motor not working low to med speeds. blower resistor connector and blower motor defective. this is a manufacturer defect. i have been to the dealership 4 times for this same problem. i am very concerned for me and my families safety. i am concerned about a possible fire because of the blower motor not working correctly. the problem first occured at 4900 miles. it continues to fail at my current milage 16000.