Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
08/15/2011171111
 I was driving on freeway 65 miles an hour. this is the first time it happened in 2011. my truck felt like someone lassoed my bumper. i was out of control but no one got hurt . thank god! when i was able to get out and check my tire, it still had air in it but the tread had separated and wrapped around my rear axle. tread was still attached to tire also. the chevy 1990 truck had almost rolled. i never seen anything like it before! i have great pictures of this ! 2nd time i was on highway doing 65 and tread separated again. this is 2013. this time tread damaged my rear fender. i have pictures of this also. tire still had air in it. total tread separation! big o tire pathmax 31x10 50r15lt. big o isn't big o any more so i went to another big o and they would not replace my tire under my lifetime warranty because it wasn't there shop! what is this??!! *tr
08/15/201117111
 I was driving on freeway 65 miles an hour. this is the first time it happened in 2011. my truck felt like someone lassoed my bumper. i was out of control but no one got hurt . thank god! when i was able to get out and check my tire, it still had air in it but the tread had separated and wrapped around my rear axle. tread was still attached to tire also. the chevy 1990 truck had almost rolled. i never seen anything like it before! i have great pictures of this ! 2nd time i was on highway doing 65 and tread separated again. this is 2013. this time tread damaged my rear fender. i have pictures of this also. tire still had air in it. total tread separation! big o tire pathmax 31x10 50r15lt. big o isn't big o any more so i went to another big o and they would not replace my tire under my lifetime warranty because it wasn't there shop! what is this??!!
03/02/2000204/01/1999
 In march, 2000, the left front tire began to buldge and show signs of tread separation, upon having it inspected, it was determined that the tire was in fact separating. the tire was replaced at that time. and now the right rear tire is showing signs of separation and in contacting the firestone company on this, i was told the tires are not part of the recall and if i think they are unsafe then maybe i should think of replacing them. upon telling them that this is the second tire that has separated i do not understand why they will not replace these tires. my truck is parked because i am afraid for my saftey as well as others. please let me know what i can do to get these replaced. they are unsafe and just because they were not manufacted in the decatur plant does not mean they are not faulty.( dot number: vn tire size: p235/75r15 )
03/10/19983
 While driving noticed a tire going flat. pulled over & stopped vehicle to check it. saw nothing & pumped tire up. felt air coming out when tire was pumped. spoke to manufacturer & was informedthat there was hairline crack in tire (lifetime guarantee). manufacturer had tire replaced, but said nothing about what caused the crack or if other three tires will crack. *ak
TIRES - TREAD/BELT
09/01/2000106/01/1991
 Pe00 020 ; consumer was traveling about 35mph on side street and felt steering wheel vibrating back and forth. when he got home he noticed that left front tire tread separated from the rim. firestone wilderness#at, p23575r15, #dot vdh1. there were no injuries.he also contacted firestone.*ak the tire tread separated from the casing and the side wall. there was cracking too at the tread. the customer had experienced this problem with firestone. *yh