Consumer Complaints


Fail datemilesoccurencesPurchase date
COMMUNICATIONS - HORN ASSEMBLY
07/04/200317000108/07/2001
 We purchased a 2001 silverado ext in 7-01. truck had about 16,000 miles on it, when we bought it new/used. parking brake seemed to be really soft, but lot assured us, nothing was wrong with it and that the new technology we had with vehicle's, made it easier for elderly people and such. yes the brake works great on level ground, but wait until you really need it like on a sloped driveway............. or getting the vehicle inspected! this is when they really give you the works!!dealership wanted to charge us almost $200 to fix a 15 minute job, which should have been fixed while it was under warranty. we had an unfortunate incident, which resulted in the death of another person. to make a long story short, i feel it may have been prevented, if these(so called) great anti-lock brakes on gm vehicles did what they are supposed to do. we have encountered several occasions where the brakes go to the floor, get really spongy, even when constant pressure on pedal is maintained, and the result is erratic! what happened to the gmc/chevrolet brand?! ----p.s.- we were told this is a common complaint on the parking brake, but yet there is no recall on a safety defect?! by the way, gm this is the last vehicle purchase we will make from you. it seems the quality and safety factor mean nothing to your company anymore, without trying to make more money from the consumer...oh well, just one less customer!! *cb