Chevrolet C1500 2002
Model C1500 made in 2002 by Chevrolet got 32 consumer complains there are 5 investigations as well as 2 service bulletins. Consumer complaints with reference, among others things, to air bags, engine and engine cooling and other. Technical service bulletines regarding exterior lighting, interior lighting. The car had one investigation (parking brake).
Model 2002
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 3170E | 10019186 | Ipc, interior lights and/or headlamps flicker. *ak fb2 | 02/16/2006 | ||
| INTERIOR LIGHTING | |||||
| 3170E | 10019186 | Ipc, interior lights and/or headlamps flicker. *ak fb2 | 02/16/2006 | ||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| PARKING BRAKE | ||||||
| EA04011 | GENERAL MOTORS CORP. | 04/09/2004 | 05/10/2005 | PARKING BRAKE FAILURE | 05V161000 | |
| In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report. | ||||||
| PE03057 | GENERAL MOTORS CORP. | 12/08/2003 | 04/09/2004 | PARKING BRAKE FAILURE | ||
| Odi opened pe03-057 to assess parking brake ineffectiveness in the subject vehicles.these vehicles are equipped with four wheel disc brakes that incorporate a single-shoe drum-in-hat parking brake independent of the service brakes.complaint and warranty data indicate that the parking brake linings tend to wear out early in the life of the vehicle (at an average of 24 months in service), reducing the parking brake system's torque below that needed to immobilize the vehicle.gm has attributed this accelerated wear to foreign material intrusion and a failure of the brake shoe to properly self-center within its brake drum.effective with the start of my 2003 production, a newer reduced force hold-down clip was introduced to facilitate brake shoe disengagement from the drum surface.this part is also available at the service level for the my 1999-2002 vehicles.gm has indicated that the paking brake is intended to operate in conjunction with the transmission to immobilze parked vehicles, and that in many cases, accelerated parking brake lining wear is caused by rough use, vehicle modifications, and driving with the parking engaged. odi has upgraded the preliminary evaluation to an engineering analysis to gather further information concerning parking brake usage factors and the circumstances surrounding the seventeen reported vehicle crashes. | ||||||
| PARKING BRAKE - CONVENTIONAL | ||||||
| EA04011 | GENERAL MOTORS CORP. | 04/09/2004 | 05/10/2005 | PARKING BRAKE FAILURE | 05V161000 | |
| In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report. | ||||||
| PARKING BRAKE - CONVENTIONAL - MECHANICAL | ||||||
| EA04011 | GENERAL MOTORS CORP. | 04/09/2004 | 05/10/2005 | PARKING BRAKE FAILURE | 05V161000 | |
| In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report. | ||||||
| PARKING BRAKE - CONVENTIONAL - MECHANICAL - LINKAGE AND CABLE | ||||||
| EA04011 | GENERAL MOTORS CORP. | 04/09/2004 | 05/10/2005 | PARKING BRAKE FAILURE | 05V161000 | |
| In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS - FRONTAL | |||
| 04/02/2007 | 72000 | 1 | 09/01/2001 |
| Employee was traveling on the interstate, had to brake hard to avoid traffic, and was struck in rear by a vehicle doing approx 50 mph. it pushed him into vehicle in front damaging the front of vech. no airbag deployed! the force of the impact knocked him unconscious. *tr | |||
| 01/15/2005 | 91000 | 1 | 11/15/2002 |
| My son's 2002 chevrolet extended cab pu truck was struck in the drivers side door, forced off the road, went head first through an iron 6' fence, down a 7' embankment and struck a stone pillar head on and his air bad did not deploy. *nm | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 01/27/2006 | 2 | 07/07/2002 | |
| This vehicle had a defective distributor cap. while attempting to start it the engine jerked several times causing the engine block to crack where the starter is mounted. the dealer first replaced the original cap with another defective cap. when they replaced it the second time, i was informed that the block was cracked and they could not fix it. *nm | |||
| OTHER | |||
| 09/13/2003 | 18000 | 1 | 07/01/2002 |
| We have a 2002 chevrolet silverado extended cab truck. the tracks that the front seats slide on stick out very far in the back. they are made of metal, and they do not have any guards on them. my four year old son climbed in the back seat and hit his knee on the metal track. it cut his knee. this has happened several times. i have even cut my hand on these tracks when i am cleaning out the truck. i have a 2002 ford explorer, and the tracks have plastic covers over them. chevrolet needs to make some plastic covers to put over these tracks. they are dangerous. i am printing this complaint and mailing it to you, along with pictures of the tracks. i will also submit this over the internet. *ts *jb | |||
| PARKING BRAKE | |||
| 11/11/2003 | 0 | 2 | 02/06/2002 |
| I own two 2002 gm products, a tahoe and a silverado pickup. the emergency brakes do not work on either vehicle. i have had to take both to the dealer for repair to get them to pass state inspection. i have contacted five of my friends that own 2002 gm products and three out of the five have the same problem. that is a safety concern and someone needs to investigate this in greater detail.*ak | |||
| 01/01/2002 | 10 | 12 | 09/15/2001 |
| Although the truck is rated to tow 9000 lbs the parking brake will not hold my 7000 pound trailer from rolling down the hill forwards or backwards. my 3000 lb boat rolls backwards into the water at a boat launch. the pbrake pedal goes to the floor with little resistance. two different chevy dealers have seen the truck. the first dealer adjusted the brake and it was better, the second said that there was nothing more that they could do. it still rolls with a trailer on it. the dealers said that the low resistance pbrake is a design feature.*ak | |||
| POWER TRAIN | |||
| 04/14/2011 | 139000 | ||
| Chevy extended cab, 1500 silverado: while driving 45 mph, truck lost complete power, i.e. engine quit, pwr steering loss, no radio, guages loss pwr. complete loss of power in traffic. truck restarted, sputtered, power loss, engine back on line (intermittenly for approximately 1/4 mile). vehicle resumed normal operation for sevral days. garage found not discrepancies with vehicle. five days elasped. vehicle losted (died) on highway again. same described symptoms. is there a recall or other similar issues out there? | |||
| 08/12/2009 | 128000 | 1 | |
| 2002 chevy silverado c1500 plastic clutch pedal and plastic slate cylinder has broken apart twice. once around 80,000 miles and 128,000 endanger my life once on the freeway and on heavy street traffic . i feel that the problem i am having is danger to my health. i know these part should not have been installed or approved. since this is the most important parts with a manual transmission, i feel these plastic do not belong in the powertrain system please help me with this problems i have two plastic clutch old parts for proof. thank you *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 08/18/2006 | 50000 | ||
| 2002 silverado pu, braking distance is extended. spongy brakes. once when moving into parking space brakes faiiled to stop car at 5 mph. no damage. when carrying moderate loads brakes never seem reliable. checked by local mechanic, says ok, but issue remains | |||
| 04/02/2010 | 90000 | ||
| Rupture of hydraulic brake lines including anti lock portion, total loss of braking | |||
| 10/10/2007 | 35600 | 2 | 11/14/2001 |
| Tl*the contact owns a 2002 chevrolet c1500. while driving 5 mph and approximately 3 feet away from another vehicle, the brakes were applied, but the vehicle continued to move forward. the contact stated that the brakes made a very loud noise before the vehicle stopped. the vehicle has not been inspected by a repair shop. the brakes and both sensors were replaced approximately two years ago. the engine size was unknown and the vin was invalid. the current and failure mileages were 35,600. updated 11/6/07 *tr | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 07/08/2006 | 5 | 50 | 05/15/2001 |
| In regards to nhtsa campaign id number: 05v379000, i live in the western mountains of virginia and i am having the identical problems associated with the above mentioned recall. i don't think gm realize that there is a part of virginia, like west virginia, that gets a lot of chloride on the roads in the winter months. the vehicle has had a couple of near accidents due to the malfunction of the abs system. i have removed the fuse to the system until i have the problem fixed. *jb | |||
| 04/15/2005 | 16800 | 9 | 10/23/2004 |
| Driving 2002 chevy silverado 1500 pickup. slowing down to stop in traffic and/or sudden stops at slow speed causes antilock brake system to activitate and requires farther stopping distance. | |||
| 03/12/2005 | 36546 | 1 | |
| Complaint ref # 10089651 on mar 12,2005 i had a failure of the abs brake system that resulted in a complete brake failure! i stopped the vehicle by turning off the ignition. the failure was in a parking lot at slow speed. i had the same type of failure on aug 3,2004. i reported it to the nhtsa at that time. last aug gm ok'd a warranty fix by using service built. # 02-05-006a-(nov 26,2002). at that time there was damage to the front of the vehicle due to running into a fence. after complaining, they agreed to pay for fixing the damage. now back to the present failure. the dealership said the problem this time was the wheel hub assemblies which the abs sensors are attached. contacting gm, i told them i believed the repair should be covered under the warranty even though my mileage was 36,500. they said it would not be covered under warranty because it was 3 months and 500 miles over the warranty. i did not agree with them as i see this as a continuation of last august's problem and that it wasn't fixed correctly at that time. i had the truck fixed and paid the $631 myself. i am contacting you because i believe there is an abs brake problem with the vehicle that is not peculiar to my vehicle but no doubt is widespread. i know you do not have an investigation at this time but i think there should be? the fact that there is a bulletin on it tells me it is happening to other vehicles! my vehicle is a 2002 chey silverado full size pick up. it is not 4 wheel drive and is a c1500. veh id # is 1gcec14w42z1632603. thank you for your help. norman thomas. *jb | |||
| 1 | 01/01/2002 | ||
| Truck equipped with anti-lock brakes, brake pedal descends to the floor when first starting out, and will also do that while being driven. dealership states that this is normal.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 12/19/2004 | 9976 | 3 | 05/12/2002 |
| Vehicle had grinding noise from rear wheels and loss of power. rear brakes failed with 9, 975 miles on vehicle. dealer found right rear brake caliper rusted solid and not operating, causing inner right disk brake pad to wear out prematurely. was advised that this was a result of the vehicle not being used enough, allowing components inside the caliper to rust. dealer rebuilt right rear calipers, turned down both excessively rusted rear rotors and replaced rear disc brake pads. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 12/19/2004 | 9976 | 3 | 05/12/2002 |
| Vehicle had grinding noise from rear wheels and loss of power. rear brakes failed with 9, 975 miles on vehicle. dealer found right rear brake caliper rusted solid and not operating, causing inner right disk brake pad to wear out prematurely. was advised that this was a result of the vehicle not being used enough, allowing components inside the caliper to rust. dealer rebuilt right rear calipers, turned down both excessively rusted rear rotors and replaced rear disc brake pads. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 12/19/2004 | 9976 | 3 | 05/12/2002 |
| Vehicle had grinding noise from rear wheels and loss of power. rear brakes failed with 9, 975 miles on vehicle. dealer found right rear brake caliper rusted solid and not operating, causing inner right disk brake pad to wear out prematurely. was advised that this was a result of the vehicle not being used enough, allowing components inside the caliper to rust. dealer rebuilt right rear calipers, turned down both excessively rusted rear rotors and replaced rear disc brake pads. | |||
| STEERING | |||
| 01/01/2003 | 10000 | 1 | |
| Steering column rattle. *tr | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 07/26/2006 | 2 | 09/03/2002 | |
| My husband and i purchased a 2002 chevy silverado in the fall of 2002. in the fall of 2004, we noticed a knocking noise in the steering column when we would make turns. we had it checked out to find that the intermediate steering shaft was worn. after waiting 6 months to finally receive a phone call from the bill jacobs dealership in joliet, i called and found out that the part had been there and we proceeded to have the replacement made. i called the chevrolet corporation and filed my complaint. fourteen months after the replacement, the new gm part has worn out! i was told by the chev. corp. that i would have to schedule for another test and then they would proceed after i contacted them with the results from the test. the dealership wants to charge us, the consumers, $105.00 to check it out. we do not feel we should pay out this money when we know exactly what the problem is. why should we pay for a faulty part? there should be a recall on this part. *nm | |||
| SUSPENSION - FRONT | |||
| 01/01/2010 | 90000 | ||
| 2002 chevy silverado 1500 lt i have a popping or clunking noise that i can hear and feel on the steering wheel. i am concerned that it might be a safety issue and expensive to repair at that.this has been on going for sometime. this noise is very noticable when backing up or moving foward at very slow speed. | |||
| TIRES | |||
| 04/02/2002 | 5 | 01/01/2002 | |
| The front tires on the outer edge are what i call cupping out. i have been to the dealer 4 or 5 times where i purchased the truck and they have acknowledged that i do have a front end problem. they keep telling me it's the alignment causing the abnormal wear but after 5 or 6 alignments you would think something would either correct or the dealership would would tell me what is wrong with the truck. i went to a different dealership in smyrna appx 9 miles from bill heard about 2 weeks after they aligned my truck and they said the truck was out of alignment. i had to pay for this and this was a rep. from the gm factory telling me what to do. as of 12/2/02 ed boggs the rep said their was nothing else that chevrolet or gm could do. i suggested him give me a truck that was safe to drive or i felt i was safe. bill heard did admit that the wear on 5 tire rotations on the front end was abnormal but was within specs. i gave them a chance and said if you would write me a letter or statement saying that this wear is normal and is not going to affect the normal wear on this truck i will shut up and let it rest. wasn't going to happen! the pulled a print out stating they couldn't find nothing wrong with my truck. i in the meantime have checked a few of the newer trucks ive seen in parking lots and noticed about half the trucks have the same kind of problem so i guess im the only one pursuing the problem. i don't have the money to keep sinking into this truck. on the older trucks i've owned the wear im getting on these tires look like shock or suspension problems but they say no way. so i'm back at square one with abnormal tire wear and no answers and really mad. hopefully you people can help me. thank you george d. vest dt | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 06/24/2005 | 3 | ||
| Windshield washer reservoir leaks and drains totally empty upon activating wiper switch. the hoseblowsout of the unit. i have had truck in for service three times(including today) and they can't figure out the problem as yet. | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| AR | JONESBORO | 72401 | CENTRAL CHEVROLET | |
| IA | SIOUX CITY | 51101 | KNOEFLER CHEVROLET | 712-279-7100 |
| NY | LIVERPOOL | 13088 | BRESEE CHEVROLET | 315-233-0333 |
| OH | BEDFORD | 44146 | TIM LALLY CHEVROLET, INC. | 440-232-2000 |
| TX | AUSTIN | 78759 | CHAMPION CHEVROLET | |
| TX | AUSTIN | HENNA CHEVROLET | ||
| VA | ROANOKE | BERGLUND CHEVROLET | 540-344-1474 |