Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
10/13/200422889
 Steering clunks on turns. dealer replaced intermediate steering shaft under warranty per tsb. problem resurfaced on 09/29/2006 at 44,045 miles. dealer repaired under extended warranty . problem showed up again on 06/17/2007 at 54, 451 miles. dealer wanted $280 for the job. have not repaired. the problem is now worse at 84,618 miles. problem # 2 stop light sockets heat up and loose contact to the bulb. dealer wants around $75 for each of the two sockets required. problem #3 received notice from gmac stating there may be an instrument cluster problem. don't come to the dealer unless you are experiencing the problem. gm extended the warranty to 7 years or 70,000 miles. naturally, my gauges failed at 79,000 and 7 years and 10 months. dealer wants over $400 for parts alone. updated 07/05/11 *bf
10/13/200422889
 Steering clunks on turns. dealer replaced intermediate steering shaft under warranty per tsb. problem resurfaced on 09/29/2006 at 44,045 miles. dealer repaired under extended warranty . problem showed up again on 06/17/2007 at 54, 451 miles. dealer wanted $280 for the job. have not repaired. the problem is now worse at 84,618 miles. problem # 2 stop light sockets heat up and loose contact to the bulb. dealer wants around $75 for each of the two sockets required. problem #3 received notice from gmac stating there may be an instrument cluster problem. don't come to the dealer unless you are experiencing the problem. gm extended the warranty to 7 years or 70,000 miles. naturally, my gauges failed at 79,000 and 7 years and 10 months. dealer wants over $400 for parts alone.
11/01/2009465001
 Speedometer is not working and/or inaccurate. *tr
04/23/20091
 Chevy 2003 silverado odometer error after 70,000 miles it reads odometer error every time you crank it and speedometer does not work. *tr
09/09/2009970001
 The fuel gauge and the oil temperature gauge a few weeks ago started not working properly. the needles would stick and therefore could not read gauges. at first they would just not work from time to time, but now they do not work at all. i have a letter from chevrolet informing me that a problem like this could happen and if it did to contact my dealer for an appointment to inspect the problem. if the dealer found that the problem was valid then chevrolet would replace the instrument panel. the letter also stated that they would only fix the problem if the pickup fell between the guidelines of no more than 70,000 miles or 7 years from date of purchase, whichever occurred first. therefore when i spoke to chevrolet and my pickup had 97,000 miles, even though it has not been 7 years since purchase, they told me that there was nothing they could do to help me because i had gone over the mileage restriction. the part can only be bought by the dealer and installed by a certified chevy mechanic, because it has to be programmed. it cost around $350.00 to fix this problem that only occurred because of a defective part. i have been a driver for a major delivery company for 20 years and this problem falls in the category of a safety issue. the gas gage does not work, resulting in never knowing when and where the vehicle could run out of gas. the oil pressure gauge is not working, therefore not allowing the driver of the pickup to know if there is enough oil in it at all times to prevent overheating which could result in burning a motor up. *tr
05/04/2008780001
 We just received class action suit papers regarding the failure of the speedometer today on 8-13-08. the paper work says gm began a special coverage campaign on 9-28-07 so why are we just now hearing of this. my speedometer went out at 78k (may 4th 2008)! had i received this paperwork the speedometer would have been covered under this lawsuit. at the time they (gm) decided to replace the speedometer (september 2007) i only had 68k. this is unfair. the dealer knows they should recall their faulty product, but are willing to settle in a class action law suit. there is just one problem! most people who have a 2003 model have more than 70k on the vehicle. we now have 84k miles, a speedometer that has completely quit working, and a company that does not want to take responsibility for their errors. i don't understand why there is no recall! there are enough people to file a class action suit so therefore, should there not be enough to make them recall this product? *tr
08/03/2008669331
 Driving on the freeway thinking that the other drivers were going slow. i then noticed that the engine rpm was more like i was traveling at approximately 95 mph while speedometer registered 65 mph. eventually during this trip the speedometer dropped to zero mph. after stopping and resuming the trip the speedometer appeared to be working properly, but that only lasted for about 15 miles when i noticed it again losing speed while the engine rpm remained the same. again it eventually dropped to zero. i have been researching on the internet and have noted at least 300 similar complaints. this is a safety issue. i could have easily caused an accident, or received a citation had i had the misfortune to have been observed by law enforcement before i detected the malfunction myself. this needs to be a recall before someone gets killed. *tr
10/02/20056000010007/01/2005
 Speedometer cluster does not work. *nm