Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 08/02/2010 | 134000 | ||
| The suburban would stall while waiting in drive thru lines. several times. dies while in gear, put in park and would then start up. dealer could not find any problems. i knew i had gotten a bad tank of gas, 2 months earlier. so we tried fuel injections, etc... the suburban would die and would be towed back to the dealer. they decided i needed to replace the fuel module. $800 later and it was still happening. the dealer was driving my car more than i. putting miles on the car and gmc decided i had too many miles on the vehicle to do anything about it. now, it dies while driving the vehicle. one year later and the problem still exists and no one has figured it out. i am scared to drive the vehicle and mostly dissatisfied that i spent 45k on a vehicle and then when it fails no one knows how to fix it. they just want you to buy a new vehicle. | |||
| 11/26/2003 | 5000 | 2 | 04/15/2003 |
| 2003 chevrolet silverado 1500 (v6) was apparently designed with the air conditioner evaporator coil situated over the distributor and points. the condensor coil drips moisture onto and into the distributor causing corrosion. this corrosion causes the engine to hesitate and vibrates excessively at acceleration to 45 mph. my new vehicle has already had the distributor and points replaced to remedy the situation. the dealership was supposed to wrap the condensor coil with tape which would cause the condensate to drip further into the engine but as it turns out they didn't get around to wrapping the coils. as a result, after running the a/c, the engine is hesitating after only 20 miles of driving. they stated the fix is good for as long as the tape holds up. after the warranty runs out, it looks like it will be my problem to pay to replace the distributor every 5 or 10 thousand miles which is unacceptable. so far, i have contacted 4 dealership service departments in the houston area. every service manager has acknowledged the problem exists on all v6 engines for this truck for years 2002 and 2003. the sales staff will not acknowledge they ever heard of such a problem. i am aware of 3 other owners of this vehicle that are having the same problem but their dealers won't acknowledge any problem exists.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 04/01/2003 | 1 | 09/09/2002 | |
| 2003 chevrolet silverado goes into reduced engine power mode. the truck has done this 3 times in the last week. if it happens while trying to pull into traffic a serious accident could result. i have an appointment to fix the problem but the real concern is to have a computer able to control the engine speed is dangerous. at any time it could reduce engine power without the driver having any control.*jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 04/01/2005 | 40000 | 3 | 01/06/2003 |
| My complaint is the braking system on my 2003 chevrolet silverado 1500 extended cab, 4x4 truck. the brakes have always felt spongy. after complaining about the low brake pedal, my dealer advised that i needed to have my rear rotors repaired & the rear brake shoes replaced., so i had the work done. one week later, i again complained that now when i'm stopped at a traffic light, the brake pedal would go even lower. the braking system was checked out, the master cylinder was checked, & i was told everything was ok, there were no leaks. i was also told that this was the biggest complaint about this truck. i have had nothing but problems with this vehicle. in the first few months of owning the vehicle, the wiper blade was defective, thus scratching the windshield. i had to complain to get the windshield replaced & the wiper repaired. also withing the first few months after purchasing, the 4x4 switch had to be replaced. the truck would not shift out of 4 wheel drive low. another complaint that the dealer was notified within the first year of ownership was the wind noise due to a faulty door gasket on the driver's side. this was not replaced, only temporarily fixed, which only corrected the problem for a short while. recently, the engine light came on, the o2 oxygen sensor had to be replaced. within a month, the engine light came on again, this time it is a stuck open valve solonoid dealing with the emmission system of which i was given an estimate of 364.00 to reapair, this would not be covered under the extended warranty of the vehicle. this vehicle is only 2 years old, & i'm tired of having to take the time to get it to the dealer's for repairs. *ak | |||
| 1 | 06/20/2003 | ||
| Vehicle stalls while driving at highway speeds. dealer has replaced the intake manifold and the air flow control sensor, but the problem still exists.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||
| 02/01/2005 | 51000 | 1 | |
| Major repairs first the axle seal started leaking 24000 miles,also notified manufacturer didn't get repair until , return for check at 36000 ,i fixed the truck myself because wasn't getting service from dealership where i purchased my truck,flow chevrolet,of winston salem. now i had noticed ticking when i would start the engine cold and have been left to settle with having the truck repaired with it costing me the consumer, even if ,the dealership i working with me. but at 51000 or better i shouldn't behaving these type of repairs. *jb | |||