Chevrolet C2500 2003
Model C2500 made in 2003 by Chevrolet got 40 consumer complains there are 2 investigations as well as 4 service bulletins. Consumer complaints with reference, among others things, to electrical system, engine and engine cooling and equipment adaptive. Technical service bulletines regarding exterior lighting, interior lighting and structure. The car had some investigations: service brakes, hydraulic, steering.
Model 2003
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 3170E | 10019186 | Ipc, interior lights and/or headlamps flicker. *ak fb2 | 02/16/2006 | ||
| INTERIOR LIGHTING | |||||
| 3170E | 10019186 | Ipc, interior lights and/or headlamps flicker. *ak fb2 | 02/16/2006 | ||
| STRUCTURE - FRAME AND MEMBERS | |||||
| PIT-3749D | 11/01/2010 | 10037570 | Ready | 05/25/2011 | |
| PIT-3749D | 11/01/2010 | 10037570 | Gm: on some truck models there is some frame corrosion. *rm | 05/25/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | ||||||
| EA04012 | GENERAL MOTORS CORP. | 04/30/2004 | 02/28/2005 | HYDRAULIC PUMP FAILRES | 05V005000 | |
| Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report. | ||||||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | ||||||
| EA04012 | GENERAL MOTORS CORP. | 04/30/2004 | 02/28/2005 | HYDRAULIC PUMP FAILRES | 05V005000 | |
| Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 08/01/2010 | 70000 | ||
| Speedometer randomly increases, decreas or will not work at all. oil gauge fluctuates also the heater resistors burned up. | |||
| 06/28/2005 | 110000 | 25 | 12/15/2002 |
| Dt: 2003 chevrolet 2500 hd truck experienced an engine power reduction. the vehicle operated at a reduced speed. it goes at a crawl. this occurred at speeds of 40-50 mph in the middle of traffic. has to coast over to the side of the road, on average about 10-15 seconds after cutting off then the engine restarted. this usually happened after vehicle has not run for an extended period of time such as being parked overnight. took to a dealer, who replaced the accelerator pedal that ran by wire not cable. this was electric and computerized and some sort of signal went through the accelerator pedal and caused this failure. the vehicle will idle, but lost power. this has been a problem for the last 3 months. the problem recurred even after the replacement of 2 accelerator pedals. *ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 05/07/2005 | 72862 | 5 | 10/18/2002 |
| Dt: the consumer states that 2003 chevrolet c 2500 was having a message on the instrument panel showing reduced engine power. then, the engine immediately dropped power. the speed will dramatically slow to around 15 mph. this happened 5 times currently. there have been several near misses as a result of the power reduction. the vehicle has been in the dealership 5 times for the engine power failure. the dealer replaced three times the wiring harness to the throttle position sensor, throttle body, power train control module, throttle actuator, control module, also, the ignition switch was replaced and the engine was still losing power. the manufacturer has been contacted, and the customer service department was very unwilling to help or provide the address to the regional office. the customer service representative was very rude and refused to transfer the call to his supervisor upon request of the consumer. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 07/15/2003 | 20000 | 5 | |
| Intermittently dash board lights and gauges will go blank. when the dash board lights go blank consumer cannot determine how fast the vehicle is going. the dealer examined the vehicle five times.*ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 3690 | 4 | 05/13/2003 | |
| Vehicle had a faulty radiator hose and heater hose along with brake problems.*mr. the vehicle was repaired four times to no avail. the consumer felt the problems had became worse after picking the vehicle up from the mechanic after it's third repair. the cable for the parking brake was replaced. *ph *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 1 | 12/01/2002 | ||
| Vehicle was parked in the driveway when smoke and flames emitted from under the hood. *ph *jb | |||
| EQUIPMENT ADAPTIVE | |||
| 08/01/2010 | 70000 | ||
| Speedometer randomly increases, decreas or will not work at all. oil gauge fluctuates also the heater resistors burned up. | |||
| FUEL SYSTEM, DIESEL | |||
| 12/14/2007 | 91000 | 1 | |
| 2003 chevy 2500 hd truck: injector failed and caused engine failure; gm is declining the warranty although it is under the warranty. *tr | |||
| OTHER | |||
| 11/15/2004 | 27000 | 20 | 11/10/2004 |
| Dt*: the contact stated when the temperature is below 25 degrees the heater does not blow hot air. the dealership inspected the vehicle several times and was unable to locate a problem within the heating system. updated 2/13/2006 - the dealer replaced the thermostat and other components to correct the problem but the problem continued. *nm | |||
| PARKING BRAKE - CONVENTIONAL - MECHANICAL - LINKAGE AND CABLE | |||
| 07/06/2005 | 8000 | 100 | 08/29/2002 |
| The parking brake on 2003 chevrolet 2500 silverado pickup trucks with manual transmissions will not hold the vehicle on even a very slight grade without constant adjustments being made to the brake system. if there is a trailer being towed or a load being carried in the truck bed, the parking brake will not hold even following a dealer service adustment. i have reported this problem to the dealer and beyond adjusting the brake they say there is nothing that can be done. my truck has 48000 miles on it and this has been a problem almost from the beginning. the truck has nearly run into the side of a building, rolled out of its parking space, and started rolling down a hill while i was exiting the truck. i cannot safely park the truck unless it is on level ground, parking brake engaged and transmission placed in reverse. i have a friend that owns a 2001 chevrolet 3500 silverado with the same problem. | |||
| 3690 | 4 | 05/13/2003 | |
| Vehicle had a faulty radiator hose and heater hose along with brake problems.*mr. the vehicle was repaired four times to no avail. the consumer felt the problems had became worse after picking the vehicle up from the mechanic after it's third repair. the cable for the parking brake was replaced. *ph *jb | |||
| POWER TRAIN | |||
| 12/15/2002 | 9000 | 1 | |
| The vehicle down shifted erratically, which caused the rear wheels to lock and the vehicle to spin. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 08/26/2004 | 1 | ||
| When loading and going around curves automatic transmission will go into neutral with gear shift still in drive. the motor raced, and vehicle was in shop twice. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 05/07/2005 | 72862 | 5 | 10/18/2002 |
| Dt: the consumer states that 2003 chevrolet c 2500 was having a message on the instrument panel showing reduced engine power. then, the engine immediately dropped power. the speed will dramatically slow to around 15 mph. this happened 5 times currently. there have been several near misses as a result of the power reduction. the vehicle has been in the dealership 5 times for the engine power failure. the dealer replaced three times the wiring harness to the throttle position sensor, throttle body, power train control module, throttle actuator, control module, also, the ignition switch was replaced and the engine was still losing power. the manufacturer has been contacted, and the customer service department was very unwilling to help or provide the address to the regional office. the customer service representative was very rude and refused to transfer the call to his supervisor upon request of the consumer. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 04/08/2003 | 1 | 01/30/2003 | |
| 2003 chevy 2500 truck, 6.0 liter engine with standard shift transmission. the truck has an electronic throttle. the throttle has a delay off of idle in rpm and power. when the truck is stopped at a light on a hill you cannot prevent excessive roll-back or stall because of the delay. if the truck is in a noisy environment the problem is even worse because you can not tell what the engine will do, or is doing unless you stare at the tachometer. you can not predict engine response from the throttle position when starting out from a dead stop on a grade. i have owned 3 cars, 2 turcks, backhoe and farm tractor with a standard shift transmission and have a valid state of ohio cdl license.*jb | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 04/25/2005 | 157000 | 2 | 02/01/2003 |
| The transfer case on my chevrolet 2500 hd crew cab has went out for the 2nd time in 2 years, 1st incident was march 2004 ,and now april 2005. plastic gears seem to strip whenever engaged in 4-wheel drive after not being utilized for any length of time.*ak | |||
| SERVICE BRAKES | |||
| 08/18/2012 | 32680 | 1 | |
| Brake line rupture from the abs module to rear of the truck. the brake line is completely rusted through and i can see brake fluid dripping off the frame underneath the driver side door. i believe it rupture in my driveway returning from a trip with my camper attached to the bed. *tr | |||
| 08/18/2012 | 32680 | ||
| Brake line rupture from the abs module to rear of the truck. the brake line is completely rusted through and i can see brake fluid dripping off the frame underneath the driver side door. i believe it rupture in my driveway returning from a trip with my camper attached to the bed. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 10/16/2009 | 41627 | 1 | |
| The abs system on my 2003 chevy c2500hd pick up truck were malfunctioning constantly for several weeks. each and every time i came to a stop the abs system would engage, the pedal would almost bottom out and the truck was hard to stop. and several times i was almost in the middle of an intersection before stopping.the right and left abs sensors were replaced with new sensors at a cost of almost $500.00. i was not given the old parts. this 03 truck has only 41,000 miles and i fill that the original sensors were defective. these sensors are not a normal maintenance part and are not like filter,oil changes ,brakes jobs wiper blades which are normal wear and tear items. these sensors are an very important part of the entire brake system . i believe chevrolet has a problem with this part but will not acknowledge their responsibility in this matter. i have complained to chevrolet motor division and told them that chevrolet should pay for the premature failure of these parts.. these faulty sensors can cause an accident.. *tr | |||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||
| 06/24/2005 | 1 | ||
| Replacement of the faulty tail gate on the 2003 chevrolet c2500. *mr gm led the consumer to believe that the tailgate he replaced was going to be replaced by them with the original parts if the dealer agreed the problem was said to be caused by the tailgate cables. *sc *jb | |||
| SUSPENSION | |||
| 05/15/2004 | 6000 | 3 | 04/01/2003 |
| I bought a new 2003 chevy express cargo van (2500) in 2003.when this vehicle is under load,traveling on roads with six/seven percent downhill grades,the front end shakes violently. simply tapping the brakes will not bring it under control,you have to literally slam on the brakes,or take the risk of being tossed off the highway.the vehicle has never been stressed in any way (wrecks,hitting curbs,etc) the dealer is unable to determine the problem. i want a dealership to take it,with me,to a road of my above description and find this problem and fix it. i am positive i am not the only person with this model van,with this problem. i have come very close to eternity in this van because of this malfunction.i have not driven the van in three months because of anxiety with the problem. dying in a chevy van because of something like this is no part of what i want in my future. | |||
| VEHICLE SPEED CONTROL | |||
| 08/01/2010 | 70000 | ||
| Speedometer randomly increases, decreas or will not work at all. oil gauge fluctuates also the heater resistors burned up. | |||
| 05/07/2005 | 72862 | 5 | 10/18/2002 |
| Dt: the consumer states that 2003 chevrolet c 2500 was having a message on the instrument panel showing reduced engine power. then, the engine immediately dropped power. the speed will dramatically slow to around 15 mph. this happened 5 times currently. there have been several near misses as a result of the power reduction. the vehicle has been in the dealership 5 times for the engine power failure. the dealer replaced three times the wiring harness to the throttle position sensor, throttle body, power train control module, throttle actuator, control module, also, the ignition switch was replaced and the engine was still losing power. the manufacturer has been contacted, and the customer service department was very unwilling to help or provide the address to the regional office. the customer service representative was very rude and refused to transfer the call to his supervisor upon request of the consumer. *ak | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 06/28/2005 | 110000 | 25 | 12/15/2002 |
| Dt: 2003 chevrolet 2500 hd truck experienced an engine power reduction. the vehicle operated at a reduced speed. it goes at a crawl. this occurred at speeds of 40-50 mph in the middle of traffic. has to coast over to the side of the road, on average about 10-15 seconds after cutting off then the engine restarted. this usually happened after vehicle has not run for an extended period of time such as being parked overnight. took to a dealer, who replaced the accelerator pedal that ran by wire not cable. this was electric and computerized and some sort of signal went through the accelerator pedal and caused this failure. the vehicle will idle, but lost power. this has been a problem for the last 3 months. the problem recurred even after the replacement of 2 accelerator pedals. *ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 04/25/2005 | 157000 | 2 | 02/01/2003 |
| The transfer case on my chevrolet 2500 hd crew cab has went out for the 2nd time in 2 years, 1st incident was march 2004 ,and now april 2005. plastic gears seem to strip whenever engaged in 4-wheel drive after not being utilized for any length of time.*ak | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| FL | FORT WALTON BEACH | 32548 | PRESTON HOOD COLLISION CENTER | 850 664 9740 |
| FL | SANFORD | 32771 | BILL HEARD CHEVROLET | 407-321-7800 |
| KY | LONDON | TINCHER-WILLIAMS | 6068645790 | |
| MD | CAMBRIDGE | 21613 | SCHAFFER TROHMINGER | 418 228 5300 |
| ND | BISMARCK | 58501 | STAN PUKLICH CHEVROLET | 701-223-5800 |
| OH | DAYTON | 45405 | WHITE ALLEN | 937-220-6331 |
| TX | DALLAS | 75228 | YOUNG CHEVROLET | 972-328-9111 |
| TX | FARMERVILLE | BOB TEDFORD CHEVROLET |