Chevrolet C3500hd 2001
Model C3500hd made in 2001 by Chevrolet got 16 consumer complains there are 9 investigations as well as 2 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling, power train and service brakes, hydraulic. Technical service bulletines regarding exterior lighting, interior lighting. The car had some investigations: engine and engine cooling, service brakes, hydraulic and steering.
Model 2001
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 3170E | 10019186 | Ipc, interior lights and/or headlamps flicker. *ak fb2 | 02/16/2006 | ||
| INTERIOR LIGHTING | |||||
| 3170E | 10019186 | Ipc, interior lights and/or headlamps flicker. *ak fb2 | 02/16/2006 | ||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| EA06016 | GENERAL MOTORS CORP. | 09/14/2006 | 11/09/2007 | CRANK POSITION SENSOR FAILURE - STALL | 07V521000 | |
| In a letter dated november 7, 2007, general motors (gm) reported to the office of defects investigation (odi) that it will conduct a safety recall (07v-521) to replace the crank position sensor (ckp) in approximately 12,000 model year (my) 2001 chevrolet silverado and gmc sierra vehicles equipped with 8.1 liter engines manufactured on or before november 15, 2000.according to gm, the ckp can fail intermittently or permanently.a permanent ckp failure would result in an engine stall without restart.an intermittent ckp failure could cause the service engine soon light to illuminate, the vehicle to run rough or the engine to stall but allows restart.as a remedy, an improved ckp will be installed in the subject vehicles.the recall campaign will start in december 2007. during the preliminary evaluation (pe06-016), and this ea investigation, gm and odi independently conducted detailed reviews of certain field data to understand the nature and rate of subject vehicle stalling due to ckp failures.gm and odi reviewed gm's warranty claims for the ckp with the objective of ascertaining an estimate of those claims representing an engine stall while driving.the ckp warranty claims without verbatim text were the largest segment of warranty claims.using those claims, gm surveyed vehicle owners to gather additional information to determine if the claim was associated with a stall while driving event.based on the survey, gm estimated that approximately 49% of all warranty repairs for the ckp involved a stall while driving.odi | ||||||
| ENGINE AND ENGINE COOLING - ENGINE | ||||||
| EA06016 | GENERAL MOTORS CORP. | 09/14/2006 | 11/09/2007 | CRANK POSITION SENSOR FAILURE - STALL | 07V521000 | |
| In a letter dated november 7, 2007, general motors (gm) reported to the office of defects investigation (odi) that it will conduct a safety recall (07v-521) to replace the crank position sensor (ckp) in approximately 12,000 model year (my) 2001 chevrolet silverado and gmc sierra vehicles equipped with 8.1 liter engines manufactured on or before november 15, 2000.according to gm, the ckp can fail intermittently or permanently.a permanent ckp failure would result in an engine stall without restart.an intermittent ckp failure could cause the service engine soon light to illuminate, the vehicle to run rough or the engine to stall but allows restart.as a remedy, an improved ckp will be installed in the subject vehicles.the recall campaign will start in december 2007. during the preliminary evaluation (pe06-016), and this ea investigation, gm and odi independently conducted detailed reviews of certain field data to understand the nature and rate of subject vehicle stalling due to ckp failures.gm and odi reviewed gm's warranty claims for the ckp with the objective of ascertaining an estimate of those claims representing an engine stall while driving.the ckp warranty claims without verbatim text were the largest segment of warranty claims.using those claims, gm surveyed vehicle owners to gather additional information to determine if the claim was associated with a stall while driving event.based on the survey, gm estimated that approximately 49% of all warranty repairs for the ckp involved a stall while driving.odi | ||||||
| SERVICE BRAKES, HYDRAULIC | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | ||||||
| EA04012 | GENERAL MOTORS CORP. | 04/30/2004 | 02/28/2005 | HYDRAULIC PUMP FAILRES | 05V005000 | |
| Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report. | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | ||||||
| EA04012 | GENERAL MOTORS CORP. | 04/30/2004 | 02/28/2005 | HYDRAULIC PUMP FAILRES | 05V005000 | |
| Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report. | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 11/27/2007 | 210848 | 3 | 02/01/2004 |
| Tl*the contact owns a 2001 chevrolet c3500hd. while idling or driving at any speed, the vehicle stalled. there was also a loss of brakes and steering. there were no warning indicator lights present. the vehicle would restart after two minutes. the dealer stated that the crankshaft position sensor failed. no repairs were made. the manufacturer stated that the vin was not included in nhtsa campaign id number 07v521000 (engine and engine cooling). the current and failure mileages were 210,848. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 07/12/2001 | 2 | 03/01/2001 | |
| Security system cut power to fuel pump stopping engine, a reset takes 10 minutes. the gm help line provided me with the method of reseting the security system. gm's help line admits this is a problem, but has no current factory upgrade or repair. the engine stalls shortly after starting, allwoing the vehicle to be moved a few feet (in my case out of the driveway). *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| On numerous occasions transmission has failed to engage after coming to a stop. the vehicle has also on numerous occasions surged while easing out into traffic, almost causing accidents. the vehicle also feels like it is being bumped from behind on occasion. these problems are not consistent, but i have noted on the deiselpage.com that others also have this problem. *ak | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 04/22/2009 | 65135 | 1 | |
| The brakse on my 2001 silverado 3500 have been intermittent the past few years. most of the time they work fine but today was the worst experience of all the rest. i pulled up to a stop light, pedestrians stepped into the cross walk, i stepped on the brakes and went right through the red light. fortunately the pedestrians were able to jump out of the way as i coasted right through them. the brakes worked fine until i got home then i almost coasted into my garage door. *tr | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 10/12/2007 | 58000 | 1 | 09/10/2006 |
| Anti lock brakes engaging at slow speed. *tr | |||
| 02/15/2001 | 1 | ||
| After changing tires abs system would not work properly on wet roads. dealer was told not to reset abs system. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 10/21/2007 | 68000 | 1 | 09/22/2001 |
| The abs sensor caused the left front brake to chatter when almost to a stop. on wet pavement the wheel would slide. i took my truck to my dealer for repair. they said that rust was forming between the casting and the sensor and lifting the sensor up. they have seen this several times. they took the sensor out and cleaned the casting and sensor sprayed a anti rust on both and replaced the sensor. things work ok now. *tr | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 10/21/2007 | 68000 | 1 | 09/22/2001 |
| The abs sensor caused the left front brake to chatter when almost to a stop. on wet pavement the wheel would slide. i took my truck to my dealer for repair. they said that rust was forming between the casting and the sensor and lifting the sensor up. they have seen this several times. they took the sensor out and cleaned the casting and sensor sprayed a anti rust on both and replaced the sensor. things work ok now. *tr | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 07/12/2001 | 2 | 03/01/2001 | |
| Security system cut power to fuel pump stopping engine, a reset takes 10 minutes. the gm help line provided me with the method of reseting the security system. gm's help line admits this is a problem, but has no current factory upgrade or repair. the engine stalls shortly after starting, allwoing the vehicle to be moved a few feet (in my case out of the driveway). *ak | |||
| UNKNOWN OR OTHER | |||
| 01/28/2011 | 97821 | ||
| Vehicle stalling intermittently at all speeds. sometimes less than 40 mph, sometimes at freeway speeds in excess of 65 mph. restarts after several minutes. each time it stalls the time before it restarts increases. | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 07/20/2007 | 1 | ||
| Our 2001 chevrolet 3500 truck right rear window started fluttering and blew out landing in road and causing vehicles to brake to avoid broken glass. the replacement is not the glass, but the entire window unit...$278.00 and 2 1/2 hours labor for a total $463.00. the design is all plastic will a friction fit. it is so common a failure that the parts place said that they keep a 1/2 dozen on-hand. this is a safety item because it fails into the path of on-coming vehicles. i want a refund and a nation-wide recall. tom & kristi fancett *tr | |||
| 07/20/2007 | 1 | ||
| Rear drivers' side window fell out. vehicle in opposite direction swerved to miss. *jb | |||