Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
PIC-5538-A10/01/201110042304Chevrolet: certain vehicle exhibiting symptom(s) of an intermittent sir indicator lamp on or message displayed. *pe12/06/2011
PIP-4813A11/01/201010037504Gm: engine light is on with possible lack of power or vehicle running rough. there may be five internal trouble codes. 2010-2011 camaro. *rm05/25/2011
PIP-4813A11/01/201010037504Ready05/25/2011
AIR BAGS - FRONTAL
PI-024109/01/201010036025Chevrolet: sir/airbag indicator/light on in the instrument panel cluster (ipc); dtcs b0074 and b0081 set. do not replace the passenger presence system (pps) module or sensing and diagnostic module (sdm) for this concern. *pe03/07/2011
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
SB-12-09-41-00110/01/201210047441Buick/chevrolet: information being provided regarding counterfeit vehicle airbag modules. models 2011-2012 camaro, volt, cruze. 2010-2011 lacrosse. 2006-2010 aveo. *pe11/28/2012
SB-12-09-41-00110/01/2012SB-12-09-41-001A10047441Buick/chevrolet: information being provided regarding counterfeit vehicle airbag modules. models 2011-2012 camaro, volt, cruze. 2010-2011 lacrosse. 2006-2010 aveo. *pe updated 12/4/12. *pe11/28/2012
PI-024109/01/201010036025Chevrolet: sir/airbag indicator/light on in the instrument panel cluster (ipc); dtcs b0074 and b0081 set. do not replace the passenger presence system (pps) module or sensing and diagnostic module (sdm) for this concern. *pe03/07/2011
AIR BAGS - SIDE/WINDOW
PIC-5538-A10/01/201110042304Chevrolet: certain vehicle exhibiting symptom(s) of an intermittent sir indicator lamp on or message displayed. *pe12/06/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
07/12/2012110001
 Just picked up car. it was in shop for two days. car had a grinding and squealing in the steering. gm technical assistance told them the disconnect shaft to see where noise was coming from. dealer had to replace angle sensor and srs coil for the air bag. pick up car and was like new again for about 35 mile. i was backing into drive way and heard a snap from the steering. now the noise is back and steering is wobbly and clunking along with a strong smell of power steering fluid! i have to take it back tomorrow for their 4th attempt, next step lemon lawyer! *tr
07/12/2012110001
 Just picked up car. it was in shop for two days. car had a grinding and squealing in the steering. gm technical assistance told them the disconnect shaft to see where noise was coming from. dealer had to replace angle sensor and srs coil for the air bag. pick up car and was like new again for about 35 mile. i was backing into drive way and heard a snap from the steering. now the noise is back and steering is wobbly and clunking along with a strong smell of power steering fluid! i have to take it back tomorrow for their 4th attempt, next step lemon lawyer! *tr
07/12/201211000
 Just picked up car.it was in shop for two days.car had a grinding and suealing in the steering.gm technical assistance told them the disconect shaft to see where noise was coming from.dealer had to replace angle senser and srs coil for the air bag.pick up car and was like new again for about 35 mile.i was backing into drive way and heard a snap from the steering.now the noise is back and steering is wobbly and clunking along with a strong smell of power steering fluid!i have to take it back tommorrow for their 4th attempt,next step lemon lawyer!
07/12/201211000
 Just picked up car.it was in shop for two days.car had a grinding and suealing in the steering.gm technical assistance told them the disconect shaft to see where noise was coming from.dealer had to replace angle senser and srs coil for the air bag.pick up car and was like new again for about 35 mile.i was backing into drive way and heard a snap from the steering.now the noise is back and steering is wobbly and clunking along with a strong smell of power steering fluid!i have to take it back tommorrow for their 4th attempt,next step lemon lawyer!
06/28/20111475
 Ed edelman 1642 e silverwood drive phoenix, az 85048 march 7, 2012 gm po box 33170 detroit, mi 48232-5170 re: case 71-1021462536 greetings: i wish to file a formal complaint regarding my 2011 camaro 2ss/rs convertible. the safety critical passenger air bag (inflatable restraint) does not work properly and reads off when a passenger in excess of 160 lbs is in the passenger seat. this problem is intermittent, about 50% of the time, but reproducible. it has been acknowledged and reproduced on multiple occasions by certified gm mechanics at freeway chevrolet in chandler, arizona, with multiple employees of freeway chevrolet of varying weights in the passenger seat. i have summarized the repair attempts below: datedays out of servicemileagecomments 6/28/201131,475module replacement 9/15/201122,246sensor and module replacement 10/19/201122,856sensor replacement 12/21/2011143,916reprogram module. service rep able to reproduce problem on this car but no other identical models with multiple passengers and weights. 3/5/201224,854reproduced connected to odbc interface at freeway chevrolet with 160 lb passenger in car (my wife). level 4 indicated on odbc (non adult passenger present). wife exited and re-entered passenger seat. level 6 indicated on odbc. wife sat in identical car on lot and problem could not be reproduced. the latest response advised by shane schmitt of gm is the vehicle is functioning as designed. this response is unacceptable because: 1.a 160 lb adult passenger must activate the air bag sensor. 2.the issue is intermittent (about 50% of the time). the same person should not be classified as level 4 and level 6 with the seat in the identical position and no change in body position. 3.this intermittent issue could not be reproduced in any other gm vehicle, including an identical model.
06/28/20111475
 Ed edelman 1642 e silverwood drive phoenix, az 85048 march 7, 2012 gm po box 33170 detroit, mi 48232-5170 re: case 71-1021462536 greetings: i wish to file a formal complaint regarding my 2011 camaro 2ss/rs convertible. the safety critical passenger air bag (inflatable restraint) does not work properly and reads off when a passenger in excess of 160 lbs is in the passenger seat. this problem is intermittent, about 50% of the time, but reproducible. it has been acknowledged and reproduced on multiple occasions by certified gm mechanics at freeway chevrolet in chandler, arizona, with multiple employees of freeway chevrolet of varying weights in the passenger seat. i have summarized the repair attempts below: datedays out of servicemileagecomments 6/28/201131,475module replacement 9/15/201122,246sensor and module replacement 10/19/201122,856sensor replacement 12/21/2011143,916reprogram module. service rep able to reproduce problem on this car but no other identical models with multiple passengers and weights. 3/5/201224,854reproduced connected to odbc interface at freeway chevrolet with 160 lb passenger in car (my wife). level 4 indicated on odbc (non adult passenger present). wife exited and re-entered passenger seat. level 6 indicated on odbc. wife sat in identical car on lot and problem could not be reproduced. the latest response advised by shane schmitt of gm is the vehicle is functioning as designed. this response is unacceptable because: 1.a 160 lb adult passenger must activate the air bag sensor. 2.the issue is intermittent (about 50% of the time). the same person should not be classified as level 4 and level 6 with the seat in the identical position and no change in body position. 3.this intermittent issue could not be reproduced in any other gm vehicle, including an identical model.
06/28/20111475
 Ed edelman 1642 e silverwood drive phoenix, az 85048 march 7, 2012 gm po box 33170 detroit, mi 48232-5170 re: case 71-1021462536 greetings: i wish to file a formal complaint regarding my 2011 camaro 2ss/rs convertible. the safety critical passenger air bag (inflatable restraint) does not work properly and reads off when a passenger in excess of 160 lbs is in the passenger seat. this problem is intermittent, about 50% of the time, but reproducible. it has been acknowledged and reproduced on multiple occasions by certified gm mechanics at freeway chevrolet in chandler, arizona, with multiple employees of freeway chevrolet of varying weights in the passenger seat. i have summarized the repair attempts below: datedays out of servicemileagecomments 6/28/201131,475module replacement 9/15/201122,246sensor and module replacement 10/19/201122,856sensor replacement 12/21/2011143,916reprogram module. service rep able to reproduce problem on this car but no other identical models with multiple passengers and weights. 3/5/201224,854reproduced connected to odbc interface at freeway chevrolet with 160 lb passenger in car (my wife). level 4 indicated on odbc (non adult passenger present). wife exited and re-entered passenger seat. level 6 indicated on odbc. wife sat in identical car on lot and problem could not be reproduced. the latest response advised by shane schmitt of gm is the vehicle is functioning as designed. this response is unacceptable because: 1.a 160 lb adult passenger must activate the air bag sensor. 2.the issue is intermittent (about 50% of the time). the same person should not be classified as level 4 and level 6 with the seat in the identical position and no change in body position. 3.this intermittent issue could not be reproduced in any other gm vehicle, including an identical model.
06/28/20111475
 Ed edelman 1642 e silverwood drive phoenix, az 85048 march 7, 2012 gm po box 33170 detroit, mi 48232-5170 re: case 71-1021462536 greetings: i wish to file a formal complaint regarding my 2011 camaro 2ss/rs convertible. the safety critical passenger air bag (inflatable restraint) does not work properly and reads off when a passenger in excess of 160 lbs is in the passenger seat. this problem is intermittent, about 50% of the time, but reproducible. it has been acknowledged and reproduced on multiple occasions by certified gm mechanics at freeway chevrolet in chandler, arizona, with multiple employees of freeway chevrolet of varying weights in the passenger seat. i have summarized the repair attempts below: datedays out of servicemileagecomments 6/28/201131,475module replacement 9/15/201122,246sensor and module replacement 10/19/201122,856sensor replacement 12/21/2011143,916reprogram module. service rep able to reproduce problem on this car but no other identical models with multiple passengers and weights. 3/5/201224,854reproduced connected to odbc interface at freeway chevrolet with 160 lb passenger in car (my wife). level 4 indicated on odbc (non adult passenger present). wife exited and re-entered passenger seat. level 6 indicated on odbc. wife sat in identical car on lot and problem could not be reproduced. the latest response advised by shane schmitt of gm is the vehicle is functioning as designed. this response is unacceptable because: 1.a 160 lb adult passenger must activate the air bag sensor. 2.the issue is intermittent (about 50% of the time). the same person should not be classified as level 4 and level 6 with the seat in the identical position and no change in body position. 3.this intermittent issue could not be reproduced in any other gm vehicle, including an identical model.
12/08/20104500
 The first failure was at 4500 miles in the middle lane as car pulled infront and when i hit the brakes the car when into a skid and the steering wheel locked up at approx 40 mph.this defect did not crash the car. the second incident was at approx 70 on the free way as a car came through the triangle at a junction i hit the brakes the steering wheel cranked all the way to the right and locked up as did the braking system throwing me head on into a gaurd rail at approx 60. the air bags did not deploy as well. the following day at the car yard while the key was inserted by the technician the car said that that airbags depleted need replacing.
12/08/20104500
 The first failure was at 4500 miles in the middle lane as car pulled infront and when i hit the brakes the car when into a skid and the steering wheel locked up at approx 40 mph.this defect did not crash the car. the second incident was at approx 70 on the free way as a car came through the triangle at a junction i hit the brakes the steering wheel cranked all the way to the right and locked up as did the braking system throwing me head on into a gaurd rail at approx 60. the air bags did not deploy as well. the following day at the car yard while the key was inserted by the technician the car said that that airbags depleted need replacing.
12/08/20104500
 The first failure was at 4500 miles in the middle lane as car pulled infront and when i hit the brakes the car when into a skid and the steering wheel locked up at approx 40 mph.this defect did not crash the car. the second incident was at approx 70 on the free way as a car came through the triangle at a junction i hit the brakes the steering wheel cranked all the way to the right and locked up as did the braking system throwing me head on into a gaurd rail at approx 60. the air bags did not deploy as well. the following day at the car yard while the key was inserted by the technician the car said that that airbags depleted need replacing.
12/08/20104500
 The first failure was at 4500 miles in the middle lane as car pulled infront and when i hit the brakes the car when into a skid and the steering wheel locked up at approx 40 mph.this defect did not crash the car. the second incident was at approx 70 on the free way as a car came through the triangle at a junction i hit the brakes the steering wheel cranked all the way to the right and locked up as did the braking system throwing me head on into a gaurd rail at approx 60. the air bags did not deploy as well. the following day at the car yard while the key was inserted by the technician the car said that that airbags depleted need replacing.
12/08/20104500
 The first failure was at 4500 miles in the middle lane as car pulled infront and when i hit the brakes the car when into a skid and the steering wheel locked up at approx 40 mph.this defect did not crash the car. the second incident was at approx 70 on the free way as a car came through the triangle at a junction i hit the brakes the steering wheel cranked all the way to the right and locked up as did the braking system throwing me head on into a gaurd rail at approx 60. the air bags did not deploy as well. the following day at the car yard while the key was inserted by the technician the car said that that airbags depleted need replacing.
11/15/20111700
 Service air bag warning light is on in instrument panel. dealer has made three attemps to repair by using zip ties on specific electrical connections. problem has not been resolved.
11/15/20111700
 Service air bag warning light is on in instrument panel. dealer has made three attemps to repair by using zip ties on specific electrical connections. problem has not been resolved.
11/15/20111700
 Service air bag warning light is on in instrument panel. dealer has made three attemps to repair by using zip ties on specific electrical connections. problem has not been resolved.
11/15/20111700
 Service air bag warning light is on in instrument panel. dealer has made three attemps to repair by using zip ties on specific electrical connections. problem has not been resolved.
11/01/2011
 Tl- the contact owns a 2011 chevrolet camaro. the contact stated that a truck crashed into the front driver side of the vehicle and the air bags did not deploy. in addition, the seat belts did not restraint the contact properly. the contact sustained neck injuries from the crash. the vehicle was towed to the dealer for repairs but was not inspected for the air bag deployment failure. the failure and current mileages were unknown. kmj
11/01/2011
 Tl- the contact owns a 2011 chevrolet camaro. the contact stated that a truck crashed into the front driver side of the vehicle and the air bags did not deploy. in addition, the seat belts did not restraint the contact properly. the contact sustained neck injuries from the crash. the vehicle was towed to the dealer for repairs but was not inspected for the air bag deployment failure. the failure and current mileages were unknown. kmj
11/01/2011
 Tl- the contact owns a 2011 chevrolet camaro. the contact stated a truck ran a red light and hit the vehicle on the front driver side. the contact stated the air bags did not deploy and the seat belts did not retract. the contact had neck injuries from the accident. the vehicle was towed to the dealer for repair. the contact stated the vehicle had not been inspected to find out why the air bags did not deploy and the seat belt did not retract. the failure mileage and current mileages were unknown.rl
06/01/2011
 The air bag sensor in the passenger seat does not work all the time very erratic!
06/01/2011
 The air bag sensor in the passenger seat does not work all the time very erratic!
06/01/2011
 The air bag sensor in the passenger seat does not work all the time very erratic!
06/01/2011
 The air bag sensor in the passenger seat does not work all the time very erratic!
AIR BAGS - FRONTAL
09/10/2010500
 Tl-the contact owns a 2011 chevrolet camaro. while the contact started the ignition, the front passenger air bag off indicator light illuminated when the passenger seat was occupied with an adult weight of 116 pounds. the failure occurred intermittently. the vehicle was taken to an authorized for diagnosis and they were unable to duplicate a trouble code. the manufacturer was not made aware of the problem. the failure mileage was 500. js
09/10/2010500
 Tl-the contact owns a 2011 chevrolet camaro. while the contact started the ignition, the front passenger air bag off indicator light illuminated when the passenger seat was occupied with an adult weight of 116 pounds. the failure occurred intermittently. the vehicle was taken to an authorized for diagnosis and they were unable to duplicate a trouble code. the manufacturer was not made aware of the problem. the failure mileage was 500. js
09/10/2010500
 Tl-the contact owns a 2011 chevrolet camaro. while the contact started the ignition, the front passenger air bag off indicator light illuminated when the passenger seat was occupied with an adult weight of 116 pounds. the failure occurred intermittently. the vehicle was taken to an authorized for diagnosis and they were unable to duplicate a trouble code. the manufacturer was not made aware of the problem. the failure mileage was 500. js
09/10/2010500
 Tl-the contact owns a 2011 chevrolet camaro. while the contact started the ignition, the front passenger air bag off indicator light illuminated when the passenger seat was occupied with an adult weight of 116 pounds. the failure occurred intermittently. the vehicle was taken to an authorized for diagnosis and they were unable to duplicate a trouble code. the manufacturer was not made aware of the problem. the failure mileage was 500. js