Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
08/12/2011124000
 Firestone tire fr380 ws p225/75r15 55,000 mile tire. after 12,000 miles tire s are showing steel belts through the tread. independent mechanic and alignment verified that there is no problem with alignment or suspension. tires purchased march 13, 2008
07/01/20041
 Problems with firestone tire equipment on vehicle.*mr the consumer had new firestone tire installed on the vehicle. while driving the consumer heard a thumping noise and returned the vehicle to the dealer. the vehicle was taken to the dealer five times and each time the dealer indicated that the noise was due to a mechanical problem. the consumer finally took the vehicle to two other tire companies. both companies concluded that the thumping noise was coming from the tires. the tires were replaced and the thumping sound was gone. the consumer request reimbursement for all four tires and the money to have the tires checked. *nm
06/08/2000106/01/2000
 In the first incident the tread separated and then the tire blew out. had the tires visually inspected; they saw no problems. in the second incident the tread separated almost completely and damaged the left front wheel well and quarter panel. while returning from this incident another tread separated on the right rear position. no damage because was at low speed (about 30). tried to report the failures to general; the customer service rep. refused to take any information and her supervisor never returned my call. *ak
10/30/1996109/01/1994
 General tire replaced due to wear.
 At 12,000 miles tire wear out, car dealer saw it and the tire manufacturer said that it is the car dealers responsibility. *ak
TIRES - SIDEWALL
01/03/19963
 Goodyear achiva tire sidewall blew out. *dsh
TIRES - TREAD/BELT
09/20/2000104/08/1994
 General radial right rear tire p215/75r15 dot a3hfbbh054 experienced tread separation, consumer heard a flapping noise and when inspected tire also found it was still inflated. *slc
06/15/2000206/01/1994
 Tire tread separation: while driving about 60 mph, half of the tread on the driver's side front tire peeled off. entire tread peeled off the left right tire 3 days before. tire size p225/75r15 and dot # hyhhf6a096, hyhhf6a535. tires were on a 1994, chevrolet caprice. not original tire equipment. tire mileage about 34,000. tires were taken to a firestone dealership. both tires were replaced at owner's expense.*ak at first, the left rear tire exploded and the vehicle lurched forward but the driver was able to control. half of the second tires tread came off too. both tires were made by firestone. the customer was asking reimbursment for cost of replacement from the manufacturer. *yh
05/20/1994
 Tire has tread problems and it separated. please explain. tt