Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 08E063000 | DORMAN PRODUCTS, INC. | E (Equipment) | 3855 | 10/16/2008 | MFR | GENERAL MOTORS CORP. | 10/17/2008 | 10/20/2008 | ||||||||
| Defect Summary | Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's oe solutions brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the napa brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement steering shafts can be used on the vehicles listed above. the weld connecting the inner tube to the outer tube may be defective. | |||||||||||||||
| Consequence Summary | If the weld fails, loss of steering could result, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 010232001F | 02/01/2006 | 10019516 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt | 03/21/2006 | |
| 10072002 | 10/07/2002 | 10013127 | Knocking rattle noise when turning and driving over bumps. engineering is currently evaluating a new high-pressure hose assembly to correct this condition. *tt | 04/08/2005 | |
| 030232001B | 07/01/2004 | 030232001A | 10012093 | Momentary reduction of power steering ps assist on initial start up with low ambient temperatures. this service bulletin replaces 030232001a. *eh | 02/11/2005 |
| 040235004D | 11/01/2005 | 040235004C | 10008657 | Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. *tt *nm | 08/13/2004 |
| 010232001C | 09/01/2003 | 010232001B | 10004280 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 12/01/2003 |
| 020232012A | 06/01/2003 | 020232012 | 10002834 | Rattle/knock noise when turning while driving over rough roads. *tt | 09/26/2003 |
| 020232012 | 10/01/2002 | 10000176 | Rattle / knock noise when turning while driving over rough roads. *tt | 02/14/2003 | |
| 010232001B | 07/01/2002 | 010203001A | 634803 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 10/09/2002 |
| 051101 | 11/05/2001 | 628094 | Some vehicles may exhibit a clunk type noise especially felt in the steering wheel while turning. *tt | 03/05/2002 | |
| 01-02-32-001 | 04/01/2008 | 010232001O | 618086 | Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe | 04/03/2001 |
| STEERING - COLUMN | |||||
| 070232006 | 08/01/2007 | 10022926 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation (lubricate intermediate shaft [i-shaft]). *nj | 10/05/2007 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 030232001A | 10/01/2003 | 030232001 | 10004762 | Momentary reduction on power steering (p/s) assist on initial start up with low ambient temperatures. *tt | 01/06/2004 |
| 022403 | 02/24/2003 | 10001842 | Intermittent condition of a momentary reduction in power steering assist at startup. *tt *jb | 07/22/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/19/2009 | 100000 | ||
| Tl*the contact owns a 2002 chevrolet cavalier. while driving approximately 50 mph on normal road conditions; the steering column and wheel exhibited severe looseness. immediately, the vehicle speed rate was reduced and continued operation with caution. there were no prior warnings of the failures. the driver experienced extreme difficulty steering the vehicle. the vehicle has not been repaired for the malfunction at this time. the contact had concern of the safety risk involved. the failure and current mileages were 100,000. | |||
| 02/15/2005 | 48850 | 1 | 01/28/2005 |
| Bought vehicle at 48,048miles...2 weeks after buying vehicle, steering knuckle on drivers side was in need of repair, causing vehicle to make clicking and high pitched noise under coasting and slowing of vehicle. dealer is replacing steering knuckle on vehicle under warrenty. | |||
| 01/17/2005 | 1 | ||
| When turning steering wheel could hear grinding noise. dealer greased the problem which went away for awhile. when the noise came back the dealer said the steering gear needed to be replaced. this car has 58000 miles . the steering has become extremely dangerous and saftey hazard.*ak | |||
| 11/15/2002 | 0 | ||
| Had a problem with steering, noticed it before i purchased the car, the dealer said they would fix it. what they did was install rack and reset alignment. the car was fine after this for about a month and then started having the same problem again. the dealer is saying now it is a different problem, but i am still having the same kind of steering problem. and so they want me to pay for the repair, even though they haven\'t fixed the original problem. | |||
| 03/15/2003 | 9677 | ||
| Bought the car on 5/27/02. since then the rack and pinion failed in march 2003, the dealership realized it was a problem only in may 2003. the steering grinds metal on metal when driving----the horn died 2 times, their was and still is a pulsation in the brakes--a rattling in the suspension. gm put out a pi (product investigation out on it)--said their is no fix, but steering problems are not dangerous, and they will not do anything, i have filed complaints here, w/ the bbb auto-line, and nhtsa as well as hired my own personal lawyer as i heard gm fights people tooth and nail. | |||
| 03/25/2003 | 1 | ||
| I own a 2002 chevrolet cavalier and was driving down the road the road bends to the left (slightly) the speed limit was 30 mph i proceeded to negotiate the turn at 20-25 mph which i have done thousands of times the car came out of the turn and would not recover the steering went out and the car went out of control striking a tree and injuring myself the car was a total loss. *nlm | |||
| STEERING - COLUMN | |||
| 05/14/2007 | 72810 | 1 | 02/08/2002 |
| Tl*the contact owns a 2002 chevrolet cavalier. while driving in reverse at 15 mph, the contact could not control the vehicle's steering wheel. the steering wheel moved from side to side. the contact was able to move it by lifting up the wheel. the dealer was notified, but only stated how much it would cost to repair the failure. the engine size and transmission type were unavailable. the current and failure mileages were 72,810. | |||
| 07/18/2006 | 80000 | 2 | |
| Two years ago my 2002 chevrolet cavalier(then two years old) had the barrel that the key goes into on the steering column break. now, two years later it has happened again. *nm | |||
| 08/14/2005 | 1 | 10/01/2002 | |
| Dt: the contact owns a 2002 chevrolet caviler. on the steering column where the contact tilted the steering wheel there was a pin that held the steering column and this fell out, and the steering column was moving around inside the dashboard. the manufacturer stated that the part was irreplaceable. the dealership and the manufacturer did not want to fix the vehicle because it had too many miles.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 03/15/2006 | 52000 | 1 | 06/30/2005 |
| Dt*: the contact stated while driving 30 mph the vehicle caught on fire without warning. the fire department extinguished the fire and filed a report. upon inspection, the fire marshal determined there was a leak in the power steering pump. the power steering fluid leaked onto the engine causing the fire. the vehicle was determined totaled by the fire marshal. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 03/07/2004 | 1 | 08/22/2002 | |
| Car went out of control and could not steer it back onto highway, car hit telephone pole and i was taken to the hospital and the car was totaled.*ak | |||
| STEERING - RACK AND PINION | |||
| 02/15/2005 | 48850 | 1 | 01/28/2005 |
| Bought vehicle at 48,048miles...2 weeks after buying vehicle, steering knuckle on drivers side was in need of repair, causing vehicle to make clicking and high pitched noise under coasting and slowing of vehicle. dealer is replacing steering knuckle on vehicle under warrenty. | |||
| STEERING - RACK AND PINION - RACK | |||
| 03/26/2003 | 9677 | 3 | 05/27/2002 |
| Bought my 2002 chevrolet ls sport cavailer on 5/27/02. since then the rack and pinion went in march 2003--which they did not discover until may, and when driving i get a loud grinding noise still which is metal on metal. i asked another mechanic not affiliated w/ the authorized dealership (that told me after 5 attempts this can not be fixed-and that they have a pi out on it), if this could pose a problem. he said the continuous grinding w/ metal on metal when steering, can cause too much friction and heat up and potentially cause a fire, etc. i am having my husband drive this vehicle that only has 13,300 miles now. i am scared to drive it, and the dealership, nor gm can tell me or sign off in in writing that this won't cause a problem. they (gm) believe steering problems, and noises you hear when steering like metal on metal are not dangerous. i was told that gm knows this is a defect by the dealership and gm now itself called me and told me, but they won't do anything about it. why doesn't the regional mgr for gm drive my car then, and tell me that--since she makes all decisions that this is not a problem that could be dangerous, and hence won't do a thing about it. seems like the dealership and gm says it's a problem, but i have to keep paying on a car that i won't drive. besides the continual grinding in my steering, and the failure of the rack and pinion that they fixed, the horn died 2 times as well. *ak | |||