Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 08E063000 | DORMAN PRODUCTS, INC. | E (Equipment) | 3855 | 10/16/2008 | MFR | GENERAL MOTORS CORP. | 10/17/2008 | 10/20/2008 | ||||||||
| Defect Summary | Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's oe solutions brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the napa brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement steering shafts can be used on the vehicles listed above. the weld connecting the inner tube to the outer tube may be defective. | |||||||||||||||
| Consequence Summary | If the weld fails, loss of steering could result, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 010232001F | 02/01/2006 | 10019516 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt | 03/21/2006 | |
| 030232001B | 07/01/2004 | 030232001A | 10012093 | Momentary reduction of power steering ps assist on initial start up with low ambient temperatures. this service bulletin replaces 030232001a. *eh | 02/11/2005 |
| 040235004D | 11/01/2005 | 040235004C | 10008657 | Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. *tt *nm | 08/13/2004 |
| 010232001C | 09/01/2003 | 010232001B | 10004280 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 12/01/2003 |
| 032403 | 03/24/2003 | 10001864 | A rattle /thumping type noise heard and sometimes felt through the floorboard, primarily on the passenger side, when traveling over rough roads. *tt *jb | 07/23/2003 | |
| 01-02-32-001 | 04/01/2008 | 010232001O | 618086 | Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe | 04/03/2001 |
| STEERING - COLUMN | |||||
| 070232006 | 08/01/2007 | 10022926 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation (lubricate intermediate shaft [i-shaft]). *nj | 10/05/2007 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 030232001A | 10/01/2003 | 030232001 | 10004762 | Momentary reduction on power steering (p/s) assist on initial start up with low ambient temperatures. *tt | 01/06/2004 |
| 022403 | 02/24/2003 | 10001842 | Intermittent condition of a momentary reduction in power steering assist at startup. *tt *jb | 07/22/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 04/01/2009 | 75000 | ||
| Trans axle went april 09 with a horrible mess of oil, steering rack replaced 6 months later, driver side window/ motor problem, fuel pump went 75,000 a bit shy of a year later. now my defrost isnt working; possibly the switch 85,000. had brakes done twice so far with leaks; this includes hydraulics, rotors, pads, shoes etc. my steering has seized while driving. this car has been a very expensive inconvenience. | |||
| 07/20/2008 | 96000 | ||
| Tl*the contact owns a 2003 chevrolet cavalier. while driving 65 mph, the vehicle suddenly shut off. the vehicle was towed to a local mechanic shop and the contact was informed that the steering pump failed. the contact did not notice any differences prior to the failure. the vehicle has not been diagnosed by the dealer. the current and failure mileages were 96,000. | |||
| 03/01/2005 | 1666 | 24 | 07/17/2003 |
| Chevrolet cavalier z 2003, multiple failures. *bf the defroster would not clear the windows, the heater did not work, the air bag light illuminated because there was a split in the center of the steering wheel. when the consumer made a right turn a noise was heard. the left rear turn signal bulb was replaced, the right rear brake light bulb. there was a noise coming from the front of the vehicle, the dealer lubed the front sway bar bushing. the tires were over inflated, so the vehicle would sway when going over bumps, the blower motor, and heater control was replaced. the abs lamp illuminated. the vehicle needed brake pads. there was mold on the drivers front door. the ac compressor was replaced. the window went down extremely slow, the dealer lubed the window track and regulator. the fog light bulb was inoperative, the door latch was inoperative. *jb | |||
| 06/01/2003 | 2 | ||
| I own a new 2003 chevy cavalier with several problems. had to replaced 2 spacers, a strut mount, several steering parts and part of the rear light. *bf the consumer stated that she can slightly rock the steering wheel from side to side. the consumer asked if an occasional popping in the steering is normal in her vehicle after testing four of the same models. *tc | |||
| 11/25/2003 | 5000 | 7 | 04/22/2003 |
| When coasting to a stop and depressing clutch, car idle speed will drop below the normal idle speed of 800 rpm. sometimes, the idle speed will bounce around between 400 rpm and 800 rpm. other times, the engine will stall. problem is intermittent, but will usually occur multiple times before fixing itself. the stalling engine is a concern because of the lost of power steering making turns. dealer unable to duplicate problem. *jb | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 09/04/2003 | 7153 | 2 | 06/17/2003 |
| I have a major problem with a vehicle that i recently purchased. i bought a 2003 cavalier and there was a problem with it last week. i need to know exactly who to talk to before i take any further actions. my car is supposed to have an extended warranty on it and i know that i'm supposed to be able to get a rental car. well, here's the situation last week, i was driving my car and went to make a turn and my steering wheel locked up while i was driving. i was on the way to take it to be looked at and it happpened again, but when i tried to stop, the car just kept going and caused me to crash into another vehicle. when i went to the dealership to speak to someone, they offered no help as far as my rental and warranty. i am angry because this flaw with the car could've resulted in my death. it took over a month to get someone to come take a look at the car and when someone finally came on nov. 2, they said they didn't find anything wrong and that was it. i tried making contact again and got no response. i'm still without my vehicle because even if i pay to have it repaired, there is still the chance that it could happen again.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 05/18/2006 | 55000 | 5 | 05/14/2003 |
| 1. vehicle made a moaning noise when turning at approximately 55,000 kms (and 3 years old). replaced power steering pump and steering rack. 2. random clunking from the front end at approx. 56,000 kms. replaced front bearings and transmission mount. 3. car lost power, had to be towed to dealership. dealer couldn't find a problem, insisted the car was fine. i insisted on them taking it out again. car broke down, had to be towed back to dealer again. replaced catalytic converter and fuel ignition switch. 4. burned through 4l of oil and puffed out black smoke. dealer couldn't locate problem. happened again approx. 2000 kms later. faulty piston rings, engine replaced entirely. at 61,000 kms. now at over $11,000 cdn warranty repairs on a well maintained low mileage car. 5. random clunking noise in front is back. going to dealer tomorrow. warranty: expired. *jb | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 02/23/2004 | 20 | 03/08/2003 | |
| I bought the car brand new arround 04/2003 chevrolet cavalier 2003 since then i reported several times back to the dealer ship with the following problems:drivetrain - clunk noise during low speed turns a/c - difficult mode/temperature setting operation . steering - momentary loss of power assist. steering - rattle/knock when turning wheels - front/rear wheel squeaking noise ---all those complaints are never been taken care off - they allways had some low excuses for me - like the wheater/rain/dirt on the wheels (i live in the city ...not on a dirt road..) anyway the only complaint they taken serious is that i brought in the car now for the 3rd time to repair the right signal light - last time just today! i reported again all the other problems, with the sucess that they at least orderd now a new part for the a/c, everything else is again been played down. honestly, i'm getting tired of having so much trouble with a new car. bringing it to the dealership always cost me a nearly a whole day of missing work. i would like to know if there is any way to fix all tjose problems for once and all or does a customer from chevrolet just has to suffer and put up with such a poor quality?!*ak | |||
| STEERING - RACK AND PINION | |||
| 05/08/2006 | 52028 | 1 | |
| Driver was traveling at about 50 mph when she heard a loud pop. suddenly the car started shaking back and forth. driver lost control and crashed into a jersey barrier which totaled the car and caused injuries. subsequent inspection revealed that something seemed to let go in the steering rack. the steering wheel can turn 8 to 12 inches from side to side without moving the wheels. *jb | |||
| STEERING - RACK AND PINION - RACK | |||
| 05/18/2006 | 55000 | 5 | 05/14/2003 |
| 1. vehicle made a moaning noise when turning at approximately 55,000 kms (and 3 years old). replaced power steering pump and steering rack. 2. random clunking from the front end at approx. 56,000 kms. replaced front bearings and transmission mount. 3. car lost power, had to be towed to dealership. dealer couldn't find a problem, insisted the car was fine. i insisted on them taking it out again. car broke down, had to be towed back to dealer again. replaced catalytic converter and fuel ignition switch. 4. burned through 4l of oil and puffed out black smoke. dealer couldn't locate problem. happened again approx. 2000 kms later. faulty piston rings, engine replaced entirely. at 61,000 kms. now at over $11,000 cdn warranty repairs on a well maintained low mileage car. 5. random clunking noise in front is back. going to dealer tomorrow. warranty: expired. *jb | |||