Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
05/23/2008450001
 Tl*the contact owns a 2004 chevrolet cavalier. the contact stated that the drivers seat malfunctioned and the air bag did not deploy when a truck crashed into her vehicle from the rear. she also crashed into the vehicle in front of her. the contact and a passenger were injured and had to go to the hospital the following day. the police was there but no report was filed. the gm manufacturer was notified and a claim was filed. a representative was scheduled to inspect the vehicle but they never came. the failure mileage was 45,000. updated 03/05/10
05/23/2008450001
 Vehicle accident with seat and airbag failure on 5-23-08. reported to gm 5/27/08 case. spoke with gm rep then transferred to local dealership who said he would discuss with district manager. on 1/8/10 i again called for follow-up. the previous case had been closed and a new one opened and i was told i would be contacted. i followed up on 2/16/09 and was told it was being handled by motors liquidation. i expressed my concern was safety based - not money based, still had the vehicle for an investigation. the rep. explained because the accident occurred prior to the new gm they were not concerned about it. i explained the accident date was of no concern to the safety considerations as there are still these types of vehicles on the road. they failed to report to you on two occasions. the bigger issue is gm's policy of reporting and investigating safety issues. if mine is an example, how many other complaints have been ignored or discarded because of the bankruptcy filing? in other words, if there was a problem with the vehicle before then we can assume it may be an issue of recall now regardless of new or old gm statues. it is very important to me this be taken seriously. we still have the vehicle sitting in our back yard for the purpose of investigating the issue. at some point we need to dispose of it and move on. i just feel a moral obligation - where obviously gm does not. i am happy to give any information or assistance to resolve this matter. please take it seriously - i don't want anyone else to experience the injuries we have - especially if it is preventable. *tr
05/01/2008100000
 Tl*the contact owns a 2004 chevrolet cavalier. the contact stated that the springs in the driver's seat were exposed and began to unravel. in addition, the seat adjuster was damaged on the left bottom of the driver's seat. as a result, the seat could not be adjusted and was stuck in one position. the vin was unknown. the failure mileage was 100,000 and current mileage was 104,000.
03/11/200824700
 Tl*the contact owns a 2004 chevrolet cavalier. the contact noticed a large bulge in the rear driver's side seat. the dealer stated that the seat needed to be disassembled and the spring or the entire seat needed to be replaced. the contact would be responsible for the repair costs. the vehicle has not been repaired. the failure and current mileages were 24,700.
08/20/2006500015
 I bought my car, a 2004 chevy cavalier with 21 miles on it. since then i have tried to return it and now the minor but frequent issues are much bigger and more frequently! first my trunk latch broke a week after purchase. the cd broke the next week, cigarette lighter broke, and passenger seat wouldn't move. this was the first two months of ownership. a few months ago the fuel gauge broke, temp gauge and ac. they couldn't verify it so couldn't repair, until it completely failed this month. also, i was left stranded at 2:30 am with my 3 year old son when the clutch fell through the floor. it was repaired and now the rpms shoot up to 6000, is unresponsive to any pedals, and requires turning the engine off. this happened in san francisco on highway 101, i am truly afraid for the safety of myself. son, and others driving this car or near one. there are many other unmentioned things that have occurred, too many to tell in this summary. they of course can't duplicate this major problem and therefore can't correct. also they state it doesn't fall under lemon, but what is at stake our lives. *jb
SEATS - FRONT ASSEMBLY - RECLINER
11/27/20070112/04/2004
 We have three chevrolet cavaliers (years: 1999, 2000, 2004). all three of these vehicles have at least one crack in the part of the dash that is immediately next to the windshield. the concern is in a significant crash if this crack would cause facial or upper body injuries or even death. in addition, only the 2004 cavalier has had repeated issues with the drivers seat -- springs are coming through the rear upper portion of the seat, the seat cushion is less on the left side of the drivers seat than the right and the recliner handle has broken twice (was repaired once by tincher williams chevrolet in london, ky; but remains broken today). today's date was used because there has been no actual incident. *tr
SEATS - MID/REAR ASSEMBLY
03/15/200535000103/22/2004
 Dt: the back seat fold up while it is locked it. the consumer took the car to the dealer and they fixed the clip, but it still continued to fold. the consumer took the vehicle back to the dealer and they said there was nothing else they could do. the consumer took the vehicle to the dealer where it was purchased. the only thing they could offer was to order the bottom part of the seat, but manufacturer told the consumer the clip would be the same. the consumer called the bbb and manufacturer. the consumers car is still under warranty. the manufacturer said to take the car back to dealer and let them attempt to put a back seat in it. *jb