Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 010730042 | 05/01/2006 | 010730042D | 628811 | Some vehicles may exhibit a clunk noise that can be heard on a 2-3 upshift on 2002 and prior light duty trucks. *tt update. 2007 and prior passenger cars and light duty trucks. *kb | 03/21/2002 |
| 151001 | 10/15/2001 | 627994 | Information on car and light duty trucks equipped with 4l60e and 4l65e automatic transmissions exhibiting diagnostic trouble code p0756 for 2-3 shift valve performance that is set when the pcm detects a 4-3, 3-4 shift pattern. *tt | 03/01/2002 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 121202 | 12/12/2002 | 10002746 | New transmission oil cooling system flushing tool. 1998 and 2003 chevrolet and gmc medium duty trucks equipped with 4l80e automatic transmissions. *tt | 09/12/2003 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 170602 | 06/17/2002 | 637234 | Brief information pertaining to the removal of the rear axle drain plug on 2002 model year full-size pick-up and full-size utilities. *tt | 11/21/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 04/20/2007 | 125000 | 2 | 03/19/2005 |
| I purchased vehicle used with 11500 miles on it from a used car dealership here in monroe, louisiana. i received notification of a faulty tailgate cable and fuel filter for the 6.6 duramax diesel. i scheduled an appointment with the local dealership and had this taken care off. when i was at the dealership i met a construction company owner and he saw me drive up in the truck. he asked if i have had any trouble with the fuel injections. i advised him i have not noticed any difference in the fuel economy or leaking fuel. he had three duramax diesels and all of them had fuel injection problems. however, all of them were slightly over the mileage limit to be covered under the factory warranty. since then i questioned if there was something wrong with the fuel injection. i recently had to put the truck in the shop to service the transmission and the shop placed it on the computer and noticed a fuel injection error code. i called the dealership afterwards to get a round about estimate before i took the truck in for repair and the technician advised me that each fuel injector would cost $400.00 plus labor on each fuel injector for complete overall. lets just say i was still driving the truck un repaired. can you please look into this and see if you have received any other complaints regarding this problem. *ak | |||
| 03/01/2005 | 51089 | 1 | 01/28/2004 |
| I bought my truck used in january 2004, at exactly 51,000 miles truck made a loud pop underneath while turning on road. i lost my reverse, second and overdrive gears. 1st works okay, and sometimes it would jump into 3rd. havn't drove the truck since then and my dealer expects me to pay a diagnostic fee and price for transmission. i have had the truck, about 13 months. i am contacting gm to see what they tell me. i have so far seen numerous complaints with this same problem. the sun reaction shell. gm bulletin says that the shell wasnt heat treated enough in 2002 years and will break. but no recall.*ak | |||
| 01/15/2005 | 66000 | 1 | |
| My husband was driving home, heard a loud pop and the transmission failed - would not go in reverse, made a loud noise even in neutral and park. after tearing down the transmission, found that the reaction sunshell had gone bad. i found that several different mechanics/dealerships have repaired this problem in an unusually high volume. updated part issued but no recall. truck has just over 60000 miles - just out of warranty. have to make payment of $1600 to have fixed. getting the runaround from gm. purchased the truck used just 10 months ago from a certified gm used car dealer. why if a know problem, wasn't it fixed before being sold? *nm | |||
| 01/04/2004 | 1 | ||
| I have a 2002 chevrolet silverado z71 4x4 p/u with a 5.3 liter engine, at. the transmission/transfer case makes a loud clunk when shifting into reverse. also the truck makes a clunk when shifting from 1st to 2nd gear and the same clunk when downshifting. i've taken it twice to the dealership and they said yes, the transfer case seems sloppy but is within acceptable limits. the second time, they greased the driveshaft splines as a result of a service bulletin but the problem still exists. i'm frustrated and tired of the clunking noises and frustrated that chevy will not fix the problem. numerous other truck owners have posted the same problems on various web sites and are frustrated also. my truck only has 15,000 miles on it and i'm concerned that the problem is progressing and will get out of warrenty then get so bad, i have to pay for it. what can i do? *ak | |||
| 12/18/2003 | 44103 | 1 | 02/08/2003 |
| Transmission failure. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 09/21/2006 | 93000 | 1 | 07/15/2003 |
| The gear position sensor on the side of the allison transmission failed in traffic during rainy conditions causing the transmission to quit working. i was able to get to the side of the road and get the transmission to shift into default second and make it to a repair shop where i got the part replaced hopefully with an improved part. my truck is a 2002 chevrolet k2500. | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 05/25/2003 | 9334 | 07/30/2003 | |
| Differental locks so hard that truck can not be turned in safe and resonable manor | |||
| 10/21/2001 | 1 | 10/01/2001 | |
| On the yolk, we have had this on order since 9-11-2001 at rock chevrolet in derby, ks . they say that gm has a back log of needs for these parts. these parts are nickle plated. they are special made to order parts. when driving down the road, going from 1st to any other gear, the truck clinks. i am afraid that something is going to go wrong. we use this truck for hunting and we go to real bad fields and canyons. my wife has a brain injury, and is scared that the truck is falling apart. i do not know if this could pose a problem with the transmission or other parts by clinking like this. i bought a brand new truck because i wanted my wife to feel safe, and of course be safe. on the nurf bars. this is the only way that my wife, with also rsd, can get in the truck. that is why we purchased them from advantage customs in wichita, ks. about 1 week after they installed them(bolting up to original frame, no drilling of any kind), we heard a creak after going over a speed bump at my work. it has gotten worse. so we took it to davis-moore in wichita, and rock cheverlot in derby. they both say that it is because of the frames on the 2002 will not handle the bars. so i contacted gm and they told me that this is wrong. they said that it must be installed wrong. so i contact advantage customs and they said bull!! they are unwilling to take the bars off and put on running boards (which davis-moore & rock cheverlot said would solve the problem) unless we pay for it. all i know is that this is not right. you buy a brand new vehicle and expect a few problems, but with the warranty on the vehicle, it is fixed. but to take this long, and to get nothing but run arounds on i feel potentional series problems, is crazy. my wife has a brain injury and rsd. she drives the truck to dr. appts. and run erronds. she is scared the truck is going to fall apart. how can i tell her that it will not when no one can tell me if it will. please call me for more information. * | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 01/04/2004 | 1 | ||
| I have a 2002 chevrolet silverado z71 4x4 p/u with a 5.3 liter engine, at. the transmission/transfer case makes a loud clunk when shifting into reverse. also the truck makes a clunk when shifting from 1st to 2nd gear and the same clunk when downshifting. i've taken it twice to the dealership and they said yes, the transfer case seems sloppy but is within acceptable limits. the second time, they greased the driveshaft splines as a result of a service bulletin but the problem still exists. i'm frustrated and tired of the clunking noises and frustrated that chevy will not fix the problem. numerous other truck owners have posted the same problems on various web sites and are frustrated also. my truck only has 15,000 miles on it and i'm concerned that the problem is progressing and will get out of warrenty then get so bad, i have to pay for it. what can i do? *ak | |||