Chevrolet C/k 3500 2000
Model C/k 3500 made in 2000 by Chevrolet got 22 consumer complains there are 7 investigations as well as 3 service bulletins. Consumer complaints with reference, among others things, to electrical system, engine and engine cooling and equipment. Technical service bulletines regarding exterior lighting, fuel system, gasoline and interior lighting. The car had some investigations: service brakes, hydraulic, steering.
Model 2000
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 3170E | 10019186 | Ipc, interior lights and/or headlamps flicker. *ak fb2 | 02/16/2006 | ||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||||
| 010604037 | 06/01/2001 | 623426 | Technical service bulletin regarding fuel transfer pump inoperative. *tt | 10/29/2001 | |
| INTERIOR LIGHTING | |||||
| 3170E | 10019186 | Ipc, interior lights and/or headlamps flicker. *ak fb2 | 02/16/2006 | ||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| EA04012 | GENERAL MOTORS CORP. | 04/30/2004 | 02/28/2005 | HYDRAULIC PUMP FAILRES | 05V005000 | |
| Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report. | ||||||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | ||||||
| EA04012 | GENERAL MOTORS CORP. | 04/30/2004 | 02/28/2005 | HYDRAULIC PUMP FAILRES | 05V005000 | |
| Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report. | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/01/2001 | 20000 | 1 | 02/01/2000 |
| After towing a trailer, the rear tail light bulbs blew out, they were replaced and blew again along with a main relay fuse under the hood (never small fuse from dash fuse box). after replacing that twice we continued to have a problem, the vehicle was under warranty so we took it to the dealer, they said it was shorting out because of a bare wire and they fixed with black tape(still have not located that wire) the warranty expired shortly after and the mechanic did not do an invoice for electrical tape...since then we have continued to have numerous problems with the electrical system including the rear tail lights, brake lights, rear turn signal lights, passenger power window control, parental window lock control, hazard lights. we have also had to replace the battery 3 times in just over a year. we had an electric brake system installed at the time of purchase and have checked that wiring and the trailer wiring for bare wire shorts and found nothing. we no longer use the trailer lights so it is not an overload?? any information on possible defects would be appreciated. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 1 | 06/16/2000 | ||
| Consumer states vehicle pulls to the right and left when braking, in addition, there was a rattle noise in the left front end when going over bumps. *la the left rear tail light bulb was inoperative. the left front wheel cover came off. the tail pipe made a rattle noise, the dealer replaced the tail pipe. the fog light bulb was inoperative. the front brakes made a grinding noise when they were applied. the air condition was not cooling properly. the wood trim on the dash was loose. the right rear axle seal leaked. the plastic compartment above the glove box was cracked. the base of the windshield was cracked. *jb | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 1 | 06/16/2000 | ||
| Consumer states vehicle pulls to the right and left when braking, in addition, there was a rattle noise in the left front end when going over bumps. *la the left rear tail light bulb was inoperative. the left front wheel cover came off. the tail pipe made a rattle noise, the dealer replaced the tail pipe. the fog light bulb was inoperative. the front brakes made a grinding noise when they were applied. the air condition was not cooling properly. the wood trim on the dash was loose. the right rear axle seal leaked. the plastic compartment above the glove box was cracked. the base of the windshield was cracked. *jb | |||
| EXTERIOR LIGHTING | |||
| 1 | 06/16/2000 | ||
| Consumer states vehicle pulls to the right and left when braking, in addition, there was a rattle noise in the left front end when going over bumps. *la the left rear tail light bulb was inoperative. the left front wheel cover came off. the tail pipe made a rattle noise, the dealer replaced the tail pipe. the fog light bulb was inoperative. the front brakes made a grinding noise when they were applied. the air condition was not cooling properly. the wood trim on the dash was loose. the right rear axle seal leaked. the plastic compartment above the glove box was cracked. the base of the windshield was cracked. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 04/01/2003 | 1 | 02/10/2000 | |
| The vehicle has always been hard to shift. while shifting from reverse to drive the automatic transmission controller( metal piece inside steering column attached to linkage) broke in half, also the threaded piece that it was bolted to broke, it is all made of a soft type metal. *jb | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 12/01/2000 | 1923 | 1 | 10/31/2000 |
| This information pertains to a chevy ck 3500 crew cab 4x4 dully purchased new in 2000. at 1,923 miles the original factory front brake pads were worn out and replaced under warranty. at 3,108 miles the rotor assembly was replaced. again, at 7,709 miles the front disc pads had to be replaced. at 11,596 miles front disc pads, rear shoes and linings. at 20,317 miles front pads again along with replacement of h1320 booster assembly. at 24,977 miles front pads and h0780 brake valve replaced. at 35,000 miles one more set of front disc brake pads before the warranty ran out and the general cut me loose. since the warranty expired, it has continued to be a front brake job between every 6,000-10,000 miles. *nm | |||
| 11/01/2004 | 4 | ||
| Chevrolet 3500 van 2000, calipers and rotors defective. *bf the brakes fail every 600 to 1000 miles. *jb | |||
| 1 | 06/16/2000 | ||
| Consumer states vehicle pulls to the right and left when braking, in addition, there was a rattle noise in the left front end when going over bumps. *la the left rear tail light bulb was inoperative. the left front wheel cover came off. the tail pipe made a rattle noise, the dealer replaced the tail pipe. the fog light bulb was inoperative. the front brakes made a grinding noise when they were applied. the air condition was not cooling properly. the wood trim on the dash was loose. the right rear axle seal leaked. the plastic compartment above the glove box was cracked. the base of the windshield was cracked. *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 05/03/2005 | 5300 | 9999 | |
| Same symtoms as described in action # pe05020 abs system engages when applying brakes at slow speed, suddenly their is minimum braking, and stopping distance is increased greatly! vehicle is out of warranty and dealer says system needs to be fixed. | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 2100 | 1 | 09/22/1999 | |
| There were power steering pump problems which affected the brakes. the manufacturer was contacted and stated that they did not know why this occurred. *ak the power steering and the brakes kept going out. the problem occurred when an employee had driven the vehicle. *scc *jb | |||
| STRUCTURE | |||
| 1 | 06/16/2000 | ||
| Consumer states vehicle pulls to the right and left when braking, in addition, there was a rattle noise in the left front end when going over bumps. *la the left rear tail light bulb was inoperative. the left front wheel cover came off. the tail pipe made a rattle noise, the dealer replaced the tail pipe. the fog light bulb was inoperative. the front brakes made a grinding noise when they were applied. the air condition was not cooling properly. the wood trim on the dash was loose. the right rear axle seal leaked. the plastic compartment above the glove box was cracked. the base of the windshield was cracked. *jb | |||
| SUSPENSION | |||
| 1 | 06/16/2000 | ||
| Consumer states vehicle pulls to the right and left when braking, in addition, there was a rattle noise in the left front end when going over bumps. *la the left rear tail light bulb was inoperative. the left front wheel cover came off. the tail pipe made a rattle noise, the dealer replaced the tail pipe. the fog light bulb was inoperative. the front brakes made a grinding noise when they were applied. the air condition was not cooling properly. the wood trim on the dash was loose. the right rear axle seal leaked. the plastic compartment above the glove box was cracked. the base of the windshield was cracked. *jb | |||
| TIRES | |||
| 09/19/2010 | 204652 | ||
| Left rear tire became lumpy tire dealer inspected and said cords have separated replaced tire with different manufacturer.failed tire was an adventurer futura 265/75 r16 load range e. tire was on chevy 3500 single axle 2wd | |||
| TIRES - TREAD/BELT | |||
| 07/09/2004 | 30926 | 1 | 05/05/2000 |
| Tire tread separation. *ak | |||
| 07/02/2004 | 45949 | 6 | |
| I have had 6 tires replaced on this vehicle due to tire separation. two caused body damage chevroet replace 2 tires under warranty for out of round at approx 1000 miles. (11/2000) i replaced the left fron apr 18000 miles with no damage. the rt front cause 1200 in damage to the rt fender in 2002 and the rt reat cause damage to the rear outer fender 1500 in damage in april 2004. general tire did send a check to repair the damage in which i am thankful. however i recieved the reimbursment check on 6/30/04 claim#4117006. i was driving home 7/1/04 and noticed a vibration again. on 7/3/04 i found yet another tire seperating see file #75617. i am very unhappy that my vehicle is being damaged from these tires let alone the inconveanced of time from work and rental car explence. i thing contenintal tire should repalce all of these tires with some thing else. as it seams to bring back memories of an other company (firestone) i am very fortunet that no injurys have ocured from these tire conserns. the date of the incident is the last tire concern to date.*ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 07/07/2005 | 50000 | 1 | 01/01/2000 |
| No incident..,however while in alaska in 2005. i was told by a state trooper that my vehicle side mirrors do not meet dot standards, they are too small to properly view the side of the vehicle. my vehicle: 2000 ck3500, crew cab, 4x4, duel rear wheels..,pulling a 29' travel trailer. the trooper is right, my mirrors don't even view beyond the rear fenders much less the trailer. my question is; how can the vehicle industry put a product on sale if it does not meet the requirements it was made to do? nobody buys a vehicle as described without using it to pull something and the vehicle should meet those requirements per the standards set by dot nationally and by states. *tr | |||
| VISIBILITY - WINDSHIELD | |||
| 1 | 06/16/2000 | ||
| Consumer states vehicle pulls to the right and left when braking, in addition, there was a rattle noise in the left front end when going over bumps. *la the left rear tail light bulb was inoperative. the left front wheel cover came off. the tail pipe made a rattle noise, the dealer replaced the tail pipe. the fog light bulb was inoperative. the front brakes made a grinding noise when they were applied. the air condition was not cooling properly. the wood trim on the dash was loose. the right rear axle seal leaked. the plastic compartment above the glove box was cracked. the base of the windshield was cracked. *jb | |||
| WHEELS - CAP/COVER/HUB | |||
| 1 | 06/16/2000 | ||
| Consumer states vehicle pulls to the right and left when braking, in addition, there was a rattle noise in the left front end when going over bumps. *la the left rear tail light bulb was inoperative. the left front wheel cover came off. the tail pipe made a rattle noise, the dealer replaced the tail pipe. the fog light bulb was inoperative. the front brakes made a grinding noise when they were applied. the air condition was not cooling properly. the wood trim on the dash was loose. the right rear axle seal leaked. the plastic compartment above the glove box was cracked. the base of the windshield was cracked. *jb | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| GA | AUGUSA | BOB RICHARDS CHEVERLOT | ||
| GA | COMMERCE | MAYER CHEVROLET | ||
| TN | RUTLEDGE | 37861 | EDDE CHEVROLET | 865-828-5233 |
| WI | BURLINGTON | 53105 | LUNCH TRUCK CENTER | 800 236 0089 |