Consumer Complaints


Fail datemilesoccurencesPurchase date
BRAKES
05/02/201242500
 My son was driving to work, he was heading down a long winding road when he applied the brakes, and discovered that the brakes had suddenly failed. the brake pedal would not go to the floor; it was stuck and unable to move. he described that the car seemed to stall and continue to drift down the hill with no ability to stop, gradually picking up speed. he got in the curb lane and continued steering the vehicle while searching for the safest place to crash, as this was his only option because he was unable to slow to a stop. in the middle of morning rush hour, he was able to successfully cross opposing lanes of traffic and crash head-on into a hillside in a parking lot at about 45 mph. the underside of the vehicle was smashed in, damaging the frame beyond repair. the airbag deployed, which resulted in bruising of the chest. he did not lose consciousness, and did not acquire any cuts or scratches. he did require transportation to the hospital by ambulance, and was strapped to a backboard and put in a neckbrace. at the hospital, he was given a chest x-ray and an examination, which determined that nothing was broken or fractured. he did suffer micro tears in the muscles of his back due to the impact of the crash, and a bruised chest as a result of the seatbelt and airbag. needless to say, he missed work that day and the next three weeks of work while recovering. the car was totaled.