Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| 10-00-89-017C | 02/01/2011 | 10038295 | Ready | 06/14/2011 | |
| 10-00-89-017C | 02/01/2011 | 10038295 | Gm: information on fixing multiple situations right the first time. *rm | 06/14/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| UNKNOWN OR OTHER | ||||||
| AQ10001 | GENERAL MOTORS CORP. | 11/18/2010 | Fleet Vehicle Recall Completion Audit | |||
| The agency, particularly in recent months, has been informed of incidents involving allegations of personal injury and death claimed to have been caused by safety defects and failures to conform to minimum federal motor vehicle safety standards (fmvss) on rental car vehicles for which a safety recall to remedy the safety defect or noncompliance had allegedly not been performed prior to the rental car company's lease of the vehicle.nhtsa understands that there is presently a petition before the federal trade commission (ftc) seeking to prohibit at least one rental car company from renting vehicles on which safety recall campaign remedies remain outstanding.the purpose of this audit query (aq) is to investigate recall remedy completion by rental car companies on the above-listed safety recall campaigns.these campaigns were chosen due to their inclusion of vehicles used in the rental market.this information is expected to provide the agency an indication of how completely and how quickly rental car fleets, in general or individually, perform necessary recall-related repairs or other remedies on the vehicles owned and then leased for use on the roadways.this aq is opened. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 07/05/2006 | 10765 | ||
| Why isn't there a recall for the 2005 cobalt? this happened shortly after i purchased the vehicle! why do you have the recall only for 2009, it should be for 2005 and all models affected, regardless of the year! just picking one year is not accurate for this type of issue. this need to be fixed asap! please and thank you! transmission shift position sequence, starter interlock, and transmission braking effect, and fmvss 114, theft protection and rollaway prevention. on some of these vehicles, the transmission shift cable adjustment clip may not be fully engaged. if the clip is not fully engaged, the shift lever and the actual position of the transmission gear may not match. with this condition, the drive could move the shifter to park and remove the ignition key, but the transmission gear may not be in park. | |||
| 05/30/2012 | 62500 | ||
| I was stopped at a traffic light with my foot on the brake waiting for the light to change to green. the passenger airbag curtains both deployed and blew out the headliner of the vehicle. it was about 80 degrees and dry. i went to the dealer who said the incident was an insurance claim. my insurance company denied the claim saying there was no accident. a gm investigator read the data box and the cdr file information shows there was no event recorded to recover. something was preventing the data box from being read at the computer port under the dash, they had to remove the data box and plug their computer directly into it. initially gm claimed i put the vehicle in a rollover situation. now that that has been proven wrong, they are saying something like moisture made the airbag deploy. my vehicle is unusable and sitting because of gm's failure to step up and do something about my case. | |||
| 05/03/2012 | 31000 | ||
| Water is leaking on the front passenger side of the car. the leak is looks like its coming from blower heater when the a/c is on. | |||
| 04/02/2012 | |||
| After driving the car and putting the parking the car in its spot, the car was unable to be turn off the car. when you tried to turn the key to the off position, you were not able to turn off the car and it continue to run. the key was stuck in the ignition and was not able to be taken out of the ignition. we were finally about to get the car off but we could not get the key out of the ignition. we had to have the car towed to the dealershop (voss cheverolet) so that it can be fixed. we were told the problem was a known problem and the dealership would have to call gm to authorized payment. the technician (james) said he would contact gm representative, mike (1-866-790-5700), opened a case number #711054174869 and turn the case over to jameelah (ext:41241) on 04/02/2012. she was not very helpful and would not get back with me and i had to keep calling her since she did not call me. the dealership would not do anything until they heard from gm, so we had to pay for it. i finally contacted her supervisor, heather (x21146), on 04/16/2012 because i was not getting any help from jameelah. jameelah would says will look into it and get back with me. when i talked to heather, heather said there is a recall on 2009 cobalt with this problem but my vin is not part of this recall and there was nothing gm could do for us. i did not like this answer so i found your site and i talked to one of your representative and she told me to fill out this complaint. there is a recall on the 2009 cobalt for this problem. ( recall #10256 ignition cylinder ). this recall is in effect until 01/31/2013. i feel this is an on going problem with the 2009 cobalts since i am having the same problem that was documented in recall #10256 ignition cylinder . i would like your company to look into this ongoing problem. i would appreciate any help, you can provide me. thanks, john and pam | |||
| 03/21/2012 | 53000 | ||
| Ignition lock cylinder: can not turn the vehicle off or remove the key, the key sticks in the ignition. cost $323 dollars to replace on a 3 year old vehicle. multiple reports from 2009 cobalt owners of the same issue. should be a recall on this, obviously a defective part. | |||
| 09/01/2011 | 72000 | ||
| The key will not turn in the ignition cylinder. therefore the car will not turn off. there is a special bulletin #10256 about this exact problem including only the 2009 cobalt however as there is not an open recall the manufacturer will not repair my car because my car has a branded title and they will only repair 'open recall' items. this issue is not listed in the global database when my vin is searched but it needs to be listed under my vin and there needs to be an open recall on this issue because it is certainly a huge safety problem that many owners have been experiencing. the only way to turn the car off is to get under the hood and remove the fuel relay fuse. in case of a fire this would be a catastrophic safety issue which could result in serious injury or even death. | |||
| 12/15/2011 | 37284 | ||
| I drove to my destination and tried to turn off my car, however, the key would not turn off. luckily, i drive a 5 speed and was able to kill the engine by popping out the clutch otherwise i would be forced to let the engine run until it ran out of gas. with the engine off, the key was still stuck in the car and all that was needed to re-start the car was a giggle of the key. this is really unsafe. with my key stuck in my car, i was unable to lock the car door; otherwise i would not be able to reenter the car. this meant that a child could have entered my car and with the key already in the car (since it was stuck) they could have driven it and caused serious bodily injury or death to themselves or to another. if my car would have been an automatic transmission, then there would have been no way to shut it off except for running it out of gas. this could pose a serious safety risk in several situations such as a car being trapped in a garage with little ventilation or if it was involved in an accident involving leaking gasoline. general motors is aware of the problem and have even issued a service bulletin on the matter (document id: 2552146 ; #10256: customer satisfaction - ignition lock cylinder - replace ignition lock cylinder - (dec. 14, 2010). this bulletin is available online at http://5hizn1t.vacau.com/10256.htm#ss2-2552146. it upsets me that general motors is aware of the problem but fails to take any meaningful action. their service bulletin remedy is illusory at best. when i took a copy of this bulletin to a chevy dealership they did not honor it. they said my car was not one of the 2009 cobalts that were included. how not my car did the same thing as they warned. luckily no one was physically harmed by gm's negligence in this occurrence; however it is very likely that if this problem goes unresolved that someone will be seriously injured or killed. | |||
| 10/20/2011 | 72000 | ||
| Key is stuck in the lock cylendar. can not turn off car. this is an extreme safety hazard. electro-mechanical release mechanism interlocked with gear shifter appears to be working correctly (inside bottom of steering column). the key is physically stuck in the ignition lock cylendar, so the car can not be turned off. quick search on the web reveals dozens of the same complaint on cobalt models at least back to 2005. | |||
| 09/09/2011 | 40000 | ||
| The first occurrence was on 9/9/2011 at 7:30 am in the morning. the vehicle would not start. the second occurrence was on 9/9/10 at 5:00 p.m. the vehicle started and when arriving at designated location the vehicle would not stop in park. the engine continued to run, unable to take key out of ignition, the vehicle when put into other gears was able to drive. we attempted to get the engine to stop and get the key out of the ignition but we failed to do so for a lenghty period of time. the battery had to be disconnected with the engine running. this decision was made after no other alternatives could be made to shut off the vehicle. this was a dangerous situation and could have cause electrical burns or other issues while doing this. | |||
| 07/28/2011 | |||
| Issue: my ignition key will not turn once inside the ignition, preventing my car from starting. dealership: will charge for replacing and cylinder, housing and key if vehicle exceeds bumper-to-bumper warranty (36,000 miles or ~2 years, whichever comes first). cost including labor is $797 + tax! number of occurences: 2 safety: depending on where you last park your car, you can be stranded anywhere! tip: i have learned from the tow company that this is the most frequent problem from these chevy vehicles and that many people have had this problem. | |||
| 05/14/2011 | 45890 | ||
| I was on the highway driving from new orleans, la to meridian, ms. when i was about 35 miles outside of meridian, ms, my car shut off and a cloud of white smoke came from the engine. none of the indicator lights came on to let me know that there was a problem. i had the 2009 chevy cobalt towed to the nearest chevy dealer in meridian who told me that the engine was defective and a rod had slipped out of the engine. this took just over two weeks to order the new engine and repair it. the very next day after the engine was repaired, i had the car started but when i went to turn it off, the key was stuck in the ignition. i tried to remove the key but it would not budge. as a result, the engine began to overheat. the tow truck driver had to disconnect the fuses and battery and allow the car to cool before he could tow it. | |||
| 12/01/2010 | 44685 | ||
| Power steering becomes inoperable after several turns of the steering wheel on the new electronic power steering system. general motors was aware of the condition as disclosed in the diagnostic bulletin provided to me after the third return to the local dealer to report the problem. (see attached bulletin). i have contacted general motors customer service and they are supporting the statement provided in the bulletin that this is a normal condition and no resolution for the problem. i informed the dealer salesman, management and title agent the vehicle was needed for driver education purposes. the vehicle is unsafe and puts students in danger when making hard turns, evasive maneuvers to avoid accidents and parallel parking. in addition, they are failing the mva road test due to an inability to control the steering. the selling dealer was aware of the problem as noted in the bulletin and should have informed me the electronic power steering becomes inoperable when the system warms-up. and to not have a resolution is unconscionable. | |||
| 03/31/2011 | 59259 | ||
| After shutting off my 2009 chevy cobalt i was not able to turn the ignition switch to restart the car. i had to have it towed to the dealer and have a new ignition lock cylinder replaced. | |||