Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
12/03/20128001
 This car would suddenly and without warning surge/lunge forward creating a safety hazard to all including other drivers. i have had it back to the dealer twice and they have confirmed and duplicated my observations and concerns however,at first they thought it was electronic and then decided to rebuild the transmission after they found metal fragments within this sealed component. this is a brand new car so why would they not replace the car,give back my money or at the very least replace the transmission rather than repair it? the car has now been in the shop for 18 of the 40 something days that i have owned it and its still there today. i am not convinced that the transmission is the real problem and i'm skeptical that gm truly knows what the issue is. i would be interested to know if other cruze owners are also experiencing this safety issue? i am also disappointed that gm doesn't simply return the few dollars i have invested and let this car fly off into the sunset. i have been a consistant gm buyer for many many years and this particular situation has left a bad taste in my mouth to say the least. *tr
12/03/2012800
 This car would suddenly and without warning surge/lunge forward creating a safety hazard to all including other drivers. i have had it back to the dealer twice and they have confirmed and duplicated my observations and concerns however,at first they thought it was electronic and then decided to rebuild the transmission after they found metal fragments within this sealed component. this is a brand new car so why would they not replace the car,give back my money or at the very least replace the transmission rather than repair it? the car has now been in the shop for 18 of the 40 something days that i have owned it and its still there today. i am not convinced that the transmission is the real problem and i'm skeptical that gm truly knows what the issue is. i would be interested to know if other cruze owners are also experiencing this safety issue? i am also disappointed that gm doesn't simply return the few dollars i have invested and let this car fly off into the sunset. i have been a consistant gm buyer for many many years and this particular situation has left a bad taste in my mouth to say the least
11/14/201289101
 Vehicle vents antifreeze vapors and fuel vapors into driver/passenger compartment. odors can become noxious. *tr
11/14/20128910
 Vehicle vents anti freeze vapors and fuel vapors into driver/passenger compartment. odors can become noxious.
07/16/2012240001
 Steering: around one week prior to the incident, i had my 2012 chevy cruze under panel modified due to a potential engine fire. the following week, while driving home from work, i experienced a wandering in my vehicle. i noticed it again driving home the next day. now, whenever this is wind, i experience my vehicle wandering. when this occurs, my car drifts left and right much more and the front end feels lighter and far too responsive. fuel: after the modification to my under panel, i have noticed a drop in my fuel mileage. i have seen around 2 mpg or more of reduced fuel economy. *tr
07/16/201224000
 Steering: around one week prior to the incident, i had my 2012 chevy cruze under panel modified due to a potential engine fire. the following week, while driving home from work, i experienced a wandering in my vehicle. i noticed it again driving home the next day. now, whenever this is wind, i experience my vehicle wandering. when this occurs, my car drifts left and right much more and the front end feels lighter and far too responsive. fuel: after the modification to my under panel, i have noticed a drop in my fuel mileage. i have seen around 2 mpg or more of reduced fuel economy.