Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK | |||||
| SB-12063 | 04/01/2012 | 10044221 | Chevrolet: on certain model year cruze and orlando vehicles, service procedure been provided regarding electronic brake control module (ebcm) concerning uneven pedal feel at high speed abs braking. *pe | 05/23/2012 | |
| SERVICE BRAKES, AIR - ANTILOCK - CONTROL UNIT/MODULE | |||||
| SB-12063 | 04/01/2012 | 10044221 | Chevrolet: on certain model year cruze and orlando vehicles, service procedure been provided regarding electronic brake control module (ebcm) concerning uneven pedal feel at high speed abs braking. *pe | 05/23/2012 | |
| SERVICE BRAKES, ELECTRIC | |||||
| SB-12063 | 04/01/2012 | 10044221 | Chevrolet: on certain model year cruze and orlando vehicles, service procedure been provided regarding electronic brake control module (ebcm) concerning uneven pedal feel at high speed abs braking. *pe | 05/23/2012 | |
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||||
| PI-0797 | 09/01/2012 | 10045885 | Chevrolet: while engine is running and vehicle has stopped or idling, brake pedal is hard to depress. a faulty brake booster vacuum switch or electronic vacuum pump (evp) vent is causing a restriction. model 2011-12 cruze. *pe | 09/19/2012 | |
| SB-12063 | 04/01/2012 | 10044221 | Chevrolet: on certain model year cruze and orlando vehicles, service procedure been provided regarding electronic brake control module (ebcm) concerning uneven pedal feel at high speed abs braking. *pe | 05/23/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 12/09/2012 | 9500 | ||
| Tl* the contact owns a 2012 chevrolet cruise. the contact stated that while driving at various speeds, a loud squeaking noise was emitted from the vehicle when engaging the brake pedal. the vehicle was taken to an authorized dealer twice for the same problem. the technician duplicated the problem however, he was unable to provide a remedy repair. the manufacturer was notified of the defect and informed the contact that there was not a safety issue regarding the brakes. the approximate failure mileage was 9,500. | |||
| 12/09/2012 | 9500 | ||
| Tl-the contact owns a 2012 chevrolet cruise. the contact stated that while driving at various speeds, a loud squeaking noise was emitted from the vehicle when engaging the brake pedal. the vehicle was taken to an authorized dealer twice for the same problem. the technician duplicated the problem however, he was unable to provide a remedy repair. the manufacturer was notified of the defect and informed the contact that there was not a safety issue regarding the brakes. the approximate failure mileage was 9,500. kmj | |||
| 12/09/2012 | 9500 | ||
| Tl-the contact owns a 2012 chevrolet cruise. while driving various speeds, a loud squeaking noise emitted upon engaging the brake pedal. the vehicle was taken to an authorized dealer twice for the same problem. the technician duplicated the problem; however was unable to provide a remedy repair. the manufacturer was notified of the defect and they informed there was not a safety issue regarding the brakes. the approximate failure mileage was 9,500. js | |||
| 12/04/2012 | 4500 | ||
| Tl* the contact owns a 2012 chevrolet cruze .the contact stated that whenever the brakes were engaged the rear wheels emitted a loud noise. the vehicle was taken to the dealer. the technician verified the failure but was unable to provide a remedy. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 4,500 and the current mileage was 5,000. | |||
| 12/04/2012 | 4500 | ||
| Tl - the contact owns a 2012 chevrolet cruze. the contact stated that while driving, the contact decelerated and the rear wheels emitted a loud noise. the vehicle was taken to the dealer. the technician verified the failure but was unable to provide a remedy. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 4,500 and the current mileage was 5,000. mah | |||
| 12/04/2012 | 4500 | ||
| Tl - the contact owns a 2012 chevrolet cruze. the contact stated that whenever the brakes were engaged, the rear wheels made a loud noise. the vehicle was taken to the dealer. the technician verified the failure but they did not know how to remedy the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 4,500 and the current mileage was 5,000. pm | |||
| 09/11/2012 | 800 | ||
| Tl- the contact owns a 2012 chevrolet cruze. the contact stated that whenever the brakes were engaged it would make a loud grinding noise. the vehicle was taken to a dealer for inspection who refused to repair the vehicle since the manufacturer did not authorize them to do so. the vehicle was not repaired. the manufacturer was made aware of the failure who stated that they were looking into the problem. the failure mileage was 800. pmb | |||
| 09/11/2012 | 800 | ||
| Tl- the contact owns a 2012 chevrolet cruze. the contact stated that whenever she applied the brakes she would hear a loud grinding noise. the vehicle was taken to a dealer for inspection and they stated that they could not repair the vehicle because gm informed them not to repair the vehicle. the vehicle was not repaired. the manufacturer was notified and they stated that they were looking into this problem. the failure mileage was 800. ap | |||
| 08/13/2012 | 5900 | ||
| I was backing out of my driveway into a street and had no brakes. i pushed the pedal to the floor and nothing, car kept rolling. another incident i was waiting in a drive through and my brake pedal went all the way to the floor while the car was not moving. i feel that this is a serious safety issue. *tr | |||
| 08/13/2012 | 5900 | ||
| I was backing out of my driveway into a street and had no brakes. i pushed the pedal to the floor and nothing, car kept rolling. another incident i was waiting in a drive through and my brake pedal went all the way to the floor while the car was not moving. i feel that this is a serious safety issue. | |||
| 05/01/2012 | 19000 | 1 | |
| Cold start and back up or going forward, brake locks and car just rolls. took it to the dealer (huffines chevrolet in plano texas) and dealer said they would have it ready in two days. after a week without the car, the service advisor explain the part was not available anywhere and the factory would not push out more of the brake vacuum parts until october. in the meantime, my car with 19k is sitting under the hot texas sun at the dealer (most likely ruining its leather interior) and the dealer has no other information and they wish they could do more. i would not recommend anyone to buy a chevy cruze until this problem is clear. the dealer also said they have not heard about this ever before and looking in this website there are four more cases. not truthful! gmc needs to resolve or recall! *tr | |||
| 05/01/2012 | 19000 | ||
| Cold start and back up or going forward, brake locks and car just rolls. tood it to the dealer (huffines chevrolet in plano texas) and dealer said they would have it ready in two days. after a week without the car, the service advisor explain the part was not available anywhere and the factory would not push out more of the brake vaccum parts unitl october. in the meantime, my car with 19k is sitting under the hot texas sun at the dealer (most likely ruining its leather interior) and the dealer has no other information and they wish they could do more. i would not recommend anyone to buy a chevy cruze until this problem is clear. the dealer also said they have not heard about this ever before and looking in this website there are four more cases. not truthfull! gmc needs to resolve or recall! | |||