Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 11/13/2012 | 20000 | 1 | |
| A sudden acceleration of the engine. *tr | |||
| 09/05/2012 | 11264 | 1 | |
| Car responds erratically and unpredictably to push on accelerator pedal. on above date in attempting to back up slowly accelerator pedal was pushed with delayed response, then followed by extreme motion backward hitting fence, damaging fender. at other times car fails to accelerate out of way of on-coming traffic causing near collisions with little or no response to pedal movement. this has happened several times with this six month old car. my friend has same model with same problem. as per chevy service manager who was twice contacted on this: a) he took a new cruze home to drive for several days to investigate this complaint from other customers and he had the same problem, b) same problems are being reported to other chevy dealers in hot climate areas of country. chevy service manager says problem is know to general motors, but no fix is available - all tests on several other new cruze models brought in for service with same problem show that all systems and electronics are working normally. he's not sure what general motors will do about it. this is apparently a make/model specific problem that is not being addressed as no pro-active warning info has been received by us from general motors or the chevy dealer. this is dangerous and no one is taking any responsibility. please investigate before someone is seriously injured or killed. the lack of official warning from general motors is morally outrageous!! *tr | |||
| 07/13/2012 | 1 | 04/09/2012 | |
| 2012 chevrolet cruze. consumer writes in regards to engine shield modification *tgw the consumer stated after the recall was performed, all the lights on the dashboard illuminated , power was reduced and the word engine power reduced appeared illuminated as well. the consumer took the vehicle back to the dealer. after checking all the wiring near the locations of the cuts of the shield, the dealer tested other possibilities and informed the consumer, that cause was a bad potentiometer on the gas throttle. | |||
| 04/28/2012 | 80 | 3 | 04/05/2012 |
| Purchased 4/25/2012. after driving a little, noticed lack of power, easily stalls, something rolling around in the trunk lid, console piece gaped out, passenger side tail lamp inside trunk bent, engine shutters (after 500 miles it started) when turned on and off. the lack of power and engine stalling are the major safety concerns. when in a stopped position, the car will stall when the clutch is operated correctly. while making a right hand turn from a stop sign, onto route 30, at a blind intersection, the car would not move, once i let the clutch out and was in 1st gear, the car just did not move, i had the gas pushed to the floor and i was only moving inches forward. i was scared, i had my child in the car with me, a tractor trailer could have come up on me 50+ mph hit me or swerved to miss me and hit someone else. the car finally moved after about 45 sec. i then got up to speed in 6th gear. the car then again lost power, i had to down shift from 6th gear to 4th gear to get speed built back up. i got home, about 2 miles, was upset and scared, called apple chevrolet, the car sat until i drove it to the dealership 35 mins from my home the next morning. i told them that it does not happen every day so the chances of it happening again are slim. this would be the 3rd visit to the service dept for the lack of power complaint. i drove with the tech anyway knowing that it was not going to be duplicated. i told the service rep that i wanted a turbo boost gauge put on it because it does not seem to be boosting all the time. when i was called that my car was done and nothing was duplicated, i was told that it was boosting in range. when i picked my car up the next day, there was nothing on my bill that stated that the turbo was even checked. i was told that they cannot put every piece of equipment that they use on each car on every bill. etc... | |||