Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
PI-0433A05/01/201110038704Ready06/27/2011
PI-0433A05/01/201110038704Gm: a software problem is making the temerature controls poor and inacurate. there may be a couple trouble codes stored. 2011 cruze. *rm06/27/2011
EQUIPMENT - OTHER - LABELS
PB-1035411/01/201010037328Ready05/18/2011
PB-1035411/01/201010037328Gm: 2001 cruz models may be missing a tire and loading invormation label or a certification label. *rm05/18/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
05/03/201164
 Tl-the contact owns a 2011 chevrolet cruze. the contact stated that while driving approximately 65 mph, the transmission failed to shift and there was an illumination of the engine warning indicator. the vehicle was towed to an authorized dealer for diagnosis, where the technician replaced the faulty transmission. in addition, the driver's side rear view mirror would emit a loud whistling noise whenever the vehicle was in motion. the dealer was in the process of replacing the mirror. there was also a large hole in the air conditioner compressor, which required replacement. the contact also stated that the exterior body paint was peeling near the front passenger side headlight. the manufacturer was not made aware of the failures. the approximate failure mileage was 64. sm.
05/03/201164
 Tl-the contact owns a 2011 chevrolet cruze. while driving approximately 65 mph, the transmission failed to shift and there was an illumination of the engine warning indicator. the vehicle was towed to an authorized dealer for diagnosis. the technician replaced the faulty transmission. in addition, the driver's side rear view mirror would emit a loud whistling noise whenever the vehicle was in motion. the dealer was in the process of replacing the mirror. also, there was a large whole in the air conditioner compressor which required replacement. the exterior body paint was peeling near the front passenger side headlight. the manufacturer was not made aware of the defects. the approximate failure mileage was 64. js
05/31/2011500
 I bought a 2011 cruze and part of the selling point was that it was bluetooth equiped. more and more states are passing handsfree laws and the bluetooth was important to me. it worked maybe 2 months. the phone will not stay connected. it connects for a minute then disconnects for a minute and continues this cycle. i complained to chevrolet and the lady sent me to the dealer to check for updates. i did but the dealer stated that it was the phone. come to find out, gm has a list of phones that are supposed to work with the cruze. all of them don't even work. i've been bounced all over to different repair shops to no avail. if you will look back, gm has already had other recalls in the past and it seems that the onstar module did not like just any bluetooth phone. it seems that if the onstar module is replaced, the bluetooth problem straightens out. i can't get that across to the dealer because the onstar phone is working and they won't replace it. with a little internet work, you can find all kinds of forums complaining about the cruze's bluetooth.
04/19/201125
 Whille test driving the new 2011 chevy cruze i noticed that the windshiueld is very small and the rearview mirror blocks the drivers view im and avg 5'6 and i could not see very well at all . when i told the deaer about it i was encouraged to move on top another vehicle if i didnt like it. i feel this its a safety hazard .
01/21/2011134
 I am reporting a potentially dangerous situation in the 2011 chevy cruze. the front driver's side floor mat does not stay fastened to the pins on the floor and bunches up beneath the gas pedal preventing acceleration. this is a very dangerous situation and could result in a potentially deadly accident. i have removed the floor mat. gm needs to correct this situation.
EQUIPMENT ADAPTIVE
10/08/2012137001
 I am very angry that chevrolet has been allowed to greenlight hacksawing the chevy cruze's engine guard as an acceptable fix to their safety recall. my husband and i are very uncomfortable with allowing our dealership to sawzall the engine guard apart. we are more concerned about the safety of our vehicle after this procedure is done than not having it done at all. chevy forums are lodging complaints of increased noise, trouble with control as wind goes into the open engine compartment, and the engine compartment being left open to the elements. chevy should have to provide an acceptable re-design of the engine guard, and fix their mistake. why hasn't the nhtsa pressured them to take this seriously and come up with a solution that does not hurt chevy cruze owners? *tr
10/08/201213700
 I am very angry that chevrolet has been allowed to greenlight hacksawing the chevy cruze's engine guard as an acceptable fix to their safety recall. my husband and i are very uncomfortable with allowing our dealership to sawzall the engine guard apart. we are more concerned about the saftey of our vehicle after this procedure is done than not having it done at all. chevy forums are lodging complaints of increased noise, trouble with control as wind goes into the open engine compartment, and the engine compartment being left open to the elements. chevy should have to provide an acceptable re-design of the engine guard, and fix their mistake. why hasn't the nhtsa pressured them to take this seriously and come up with a solution that does not hurt chevy cruze owners?
07/19/201228445
 While driving 2011 chevrolet cruze the service lights for abs and stabilitrak begin intermittently illuminating at the same time, remaining on for random periods of time.