Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING
12V289000GENERAL MOTORS LLCfrom 10/02/2009 to 06/20/2011V (Vehicle)5323907/09/2012MFRGENERAL MOTORS LLC06/22/201206/22/2012
Defect SummaryGeneral motors (gm) is recalling certain model year 2011 and 2012 chevrolet cruze vehicles manufactured from october 2, 2009, through may 14, 2012. attachment welds for the fuel tank strap secondary brackets may have been omitted.
Consequence SummaryThe fuel tank could come loose in a crash, possibly allowing fuel to leak from the tank. a fuel leak in the presence of an ignition source could result in a fire.
Corrective SummaryGm will notify owners, and dealers will inspect the vehicle for missing welds. if the vehicle is missing welds, dealers will secure the bracket attachments with fasteners. repairs will be performed free of charge. the safety recall began on july 9, 2012. owners may contact the chevrolet owner center at 1-866-694-6546.
NotesGm

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
PIP-492407/01/201110041933Buick/cadillac/chevrolet/saturn/gmc: there are injector codes on vehicle if exhibiting misfire and ses light is on. *pe11/16/2011
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
PI-0526A01/01/201110041429Buick/chevrolet/gmc: indicator lamp is malfunctioning intermittently. *pe10/03/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
03/06/201211000
 While driving a 2011 cruze eco with approximately 11,000 miles the car caught fire. the car was last serviced by the deal approximately 4,000 miles ago (3 months). the car was 30 miles into a 43 mile trip when it caught fire, and prior to the incident there were no warning signs of any problems with the vehicle. the only indication of a problem was slight smoke coming from the engine bay, and then as soon as the car was stopped a flame came out between the hood and the cowl area. the car was totally engulfed within 5 minutes of stopping, and it was only after the first sign of fire was visible that the warning light on the dash boar illuminated. the car is a total loss, and chevrolet has stated they will have someone contact me in 7 to 10 days to discuss the incident. from research online it appears this is not an isolated incident, and i am concerned as i was never warned via a technical bulletin or recall of any potential issue with this vehicle. chevrolet has not seemed to be very concerned over this issue thus far, but i am pushing for action from chevrolet.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING
12/02/20101
 2011 chevrolet cruze. consumer writes in regards to toxic fumes in vehicle *tgw the consumer stated the oil in the belly pan was vaporized and entered the vehicle. the consumer stated the fumes were inhaled by he and his wife for about 30 minutes before he realized they needed to exit the vehicle. the consumer and his wife became violently ill. the consumer referenced recall# 12v288000 and 12v289000.