Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
03/09/20121
 Gas tank vent has shifted in my car. whenever i pump gas into the car it will only allow me to pump at a slow speed. several pumps have not recognized the speed and did not automatically shut off. causing gasoline to spill out of my car onto my clothes, vehicle and ground. to me this is a potential fire hazard. not only did i have to go to work smelling like gas, but i carried the fumes into the car with me. so that my 2 young grand children have to smell the fumes. *tr
03/09/2012
 Gas tank vent has shifted in my car. whenever i pump gas into the car it will only allow me to pump at a slow speed. several pumps have not recognized the speed and did not automatically shut off. causing gasoline to spill out of my car onto my clothes, vehicle and ground. to me this is a potential fire hazard. not only did i have to go to work smelling like gas, but i carried the fumes into the car with me. so that my 2 young grand children have to smell the fumes.
04/07/2011751
 Ever since the purchase of the car i have experienced a hesitation upon acceleration at all speeds. i have also talked to a few people who have had the same complaint with their cruze. we have been told that this effect is known as turbo lag. the dealers say the turbo charger takes time to catch up with the rotation speed of the engine. i have driven many cars with turbo charge in my life as an auto mechanic and have never felt this hesitation on any of them. why would a turbo charger lag when it's whole purpose is to enhance acceleration. i took the car in to the dealer for the last recall and asked them to check into this phenomena while it was in the shop. they wrote on the repair order that they could not duplicate my complaint during the road test. i am concerned because a hesitation of this sort can be very dangerous especially pulling out into traffic. please investigate this matter. i will continue to complain to the dealer because their stance seems to be that this is something chevy cruze owners are forced to live with. i've already had some close calls due to this hesitation. thank you. *tr
04/07/201175
 Ever since the purchase of the car i have experienced a hesitation upon acceleration at all speeds. i have also talked to a few people who have had the same complaint with their cruze. we have been told that this effect is known as turbo lag. the dealers say the turbo charger takes time to catch up with the rotation speed of the engine. i have driven many cars with turbo charge in my life as an auto mechanic and have never felt this hesitation on any of them. why would a turbo charger lag when it's whole purpose is to enhance acceleration. i took the car in to the dealer for the last recall and asked them to check into this phenomena while it was in the shop. they wrote on the repair order that they could not duplicate my complaint during the road test. i am concerned because a hesitation of this sort can be very dangerous especially pulling out into traffic. please investigate this matter. i will continue to complain to the dealer because their stance seems to be that this is something chevy cruze owners are forced to live with. i've already had some close calls due to this hesitation. thank you.