Chevrolet Envoy 2002
Model Envoy made in 2002 by Chevrolet got 21 consumer complains there are 3 investigations as well as 15 service bulletins. Consumer complaints with reference, among others things, to air bags, electrical system and engine and engine cooling. Technical service bulletines regarding electrical system, engine and engine cooling and equipment. The car had one investigation (vehicle speed control).
Model 2002
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 3253 | 10011614 | Anti brakes system brake light and or service brake message with diagnostic trouble code c0238. *eh | 01/27/2005 | ||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| 300801 | 08/30/2001 | 625359 | Information regarding unresolved dtc p0014, false dtc p0116 and p1683. *yh | 11/20/2001 | |
| ENGINE AND ENGINE COOLING | |||||
| 3232 | 10011692 | Misfire at idle cold and possible p0171 and or p0174. *eh | 01/28/2005 | ||
| 01225 | 01/01/2004 | 01225A | 10007717 | Engine coolant leak at intake gasket. * mj | 07/08/2004 |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||||
| 300801 | 08/30/2001 | 625366 | Information regarding fan noise. *yh | 11/20/2001 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 080801 | 08/08/2001 | 625369 | Information regarding calibrations available to correct delays in transmission downshifting and complaints of fan noise. *jg | 11/20/2001 | |
| EQUIPMENT - ELECTRICAL | |||||
| 200901 | 09/20/2001 | 626275 | Concerns with understanding the driver information personalization language options. *slc | 12/13/2001 | |
| 010846005 | 08/01/2001 | 624008 | Unable to connect to onstar following a dropped cellular call during an onstar configuration attempt. *tt | 10/31/2001 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 3104 | 01/01/2004 | 10010225 | Only replacement of evaporator core or pipes for rear hvac. (to include 2005 chevrolet trailblazer) *sc | 11/04/2004 | |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 3170E | 10019186 | Ipc, interior lights and/or headlamps flicker. *ak fb2 | 02/16/2006 | ||
| FUEL SYSTEM, GASOLINE - STORAGE - AUXILLARY TANK | |||||
| 1363 | 03/14/2005 | 10015049 | Fuel tank inlet check valve fracture. *eh | 05/17/2005 | |
| INTERIOR LIGHTING | |||||
| 3170E | 10019186 | Ipc, interior lights and/or headlamps flicker. *ak fb2 | 02/16/2006 | ||
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 300801 | 08/30/2001 | 625364 | Information regarding delays in transmission downshifting. *yh | 11/20/2001 | |
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||||
| 010850011 | 09/01/2001 | 627410 | Memory power seat inoperative. *yh | 02/07/2002 | |
| STEERING | |||||
| 3280 | 10011760 | Steering noise when turning. this service bulletin supplements 040232007. *eh | 01/31/2005 | ||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - LINKAGES | ||||||
| RQ02010 | GENERAL MOTORS CORP. | 07/19/2002 | 11/21/2002 | FUEL FILTER QUICK CONNECT FITTING | 02V121000 | |
| Alleged that the fuel filter fitting may disconnect allowing fuel to be pumped onto the ground. | ||||||
| RQ02010 | GENERAL MOTORS CORP. | 07/19/2002 | 11/21/2002 | FUEL FILTER QUICK CONNECT FITTING | 02V121001 | |
| Alleged that the fuel filter fitting may disconnect allowing fuel to be pumped onto the ground. | ||||||
| RQ02010 | GENERAL MOTORS CORP. | 07/19/2002 | 11/21/2002 | FUEL FILTER QUICK CONNECT FITTING | 02V121002 | |
| Alleged that the fuel filter fitting may disconnect allowing fuel to be pumped onto the ground. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 1 | 04/01/2002 | ||
| The deterrent system failed. as a result, the vehicle was stolen and was involved in an accident, and the vehicle was totaled. *ak the air bags had become inoperative. *scc *jb | |||
| 1 | |||
| After being run off of the road, the vehicle had gone up an embankment, sheered off a telephone pole, became air born, rolled over and slid down the embankment, vehicle was totaled. the air bags did not deploy. on star did not report the accident, and the privacy screen for cargo area became unlatched and was rolling around the vehicle. *scc | |||
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||
| 1 | 04/01/2002 | ||
| The deterrent system failed. as a result, the vehicle was stolen and was involved in an accident, and the vehicle was totaled. *ak the air bags had become inoperative. *scc *jb | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 12/01/2001 | |||
| Vehicle shuts down while driving on an intermittent basis. dealer has informed consumer that voltage line spiked, causing vehicle to shutdown. please provide further details.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 1 | |||
| Email regarding gmc bulletin g03019 on 2002 gmc envoy.*mr the bulletin stated the engine cylinder bore liner may crack resulting in lost of power and or engine stalling. the consumer was concerned about what may happen while driving on the highway. consumer has spoken with several gm personnel, each stating they wouldn't provide the consumer the data or remedy the potential defect. *ph *cb *jb | |||
| 03/15/2003 | 1 | ||
| While driving at 30 mph vehicle shut off without warning. causing driver to lose control. consumer contacted the dealer on three separate occasions, but problem is still recurring.*ak | |||
| 08/22/2003 | 13000 | 1 | 07/12/2002 |
| While driving at 60 mph, the consumer heard loud noise, and five seconds later, noticed smoke and flames under the hood. dealer had been notified. *ak the engine exploded due to lack of oil.*ts *jb | |||
| EQUIPMENT | |||
| 1 | |||
| After being run off of the road, the vehicle had gone up an embankment, sheered off a telephone pole, became air born, rolled over and slid down the embankment, vehicle was totaled. the air bags did not deploy. on star did not report the accident, and the privacy screen for cargo area became unlatched and was rolling around the vehicle. *scc | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 1 | |||
| The consumer stated that the secured metal handles/arms for the jack, that were in their place under the back seat prior to accident, were banging in the vehicle loosely. *scc | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| While driving fuel line broke in middle of freeway, spilling fuel everywhere. dealer contacted. had recieved a recall. *ak | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 15000 | 1 | ||
| Vehicle stalled without any indication while driving 30 mph. upon restarting the vehicle consumer smelled fuel. consumer exited the vehicle, and noticed a puddle of gas underneath. the fuel line separated from the fuel line filter.*ak | |||
| 04/19/2002 | 1 | 01/28/2002 | |
| While driving vehicle 10-15 feet without warning, truck was leaking excessive amounts of gas. mechanic states that fuel line was unattached, causing fuel to leak.*ak consumer stated that faulty hose clamp on gas line on top of gas tank caused fuel to leak. *yh | |||
| POWER TRAIN | |||
| 06/01/2002 | |||
| Speedometer on dashboard panel flicks back and forth intermittently, making it hard for her to see speed on panel. dealership is aware of problem.*ak | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 4 | 07/01/2001 | ||
| Consumer stated while driving 40 mph, the vehicle slipped into another gear without shifting gears. the dealership serviced the vehicle and determined the transfer case module needed to be replaced.*ak the problem continued three additional times after the repair was made. *jb | |||
| SEAT BELTS - FRONT - ANCHORAGE | |||
| 04/01/2002 | 2 | 11/01/2001 | |
| While traveling on highway, passenger side interior seatbelts will lock up without prior warning.dealership is aware of problem.*ak. consumer stated if vehicle is parked facing down hill he is unable to extend front passenger seat belts prior to driving, it requires fast acceleration before seat belt will unlock allowing passenger to buckle the seat belt, sometimes the seat belt will lock up while driving not allowing the passenger to lean foward, consumer stated the seat belt has already been replaced and is even worse.*jb | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 01/01/1901 | 60000 | 1 | |
| 2002 gmc envoy experiencing problems with brake wear.*mr the rotors were cracking at the edges. the consumer wrote gmc and they called and offered a incentive to purchase a new gm vehicle. the consumer feels the steel used to manufacture the rotor is poor quality. *bf *nm | |||
| STEERING | |||
| 01/01/2001 | 1800 | 1 | |
| While driving steering became erratic. consumer had to hold the wheel with both hands to keep the vehicle in its lane. this has been an ongoing problem for about three years.*ak | |||
| STRUCTURE - BODY | |||
| 1 | |||
| After being run off of the road, the vehicle had gone up an embankment, sheered off a telephone pole, became air born, rolled over and slid down the embankment, vehicle was totaled. the air bags did not deploy. on star did not report the accident, and the privacy screen for cargo area became unlatched and was rolling around the vehicle. *scc | |||
| SUSPENSION - FRONT | |||
| 06/12/2003 | 1 | ||
| While vehicle was parked in the driverway consumer noticed that front suspension came off.*ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 12/06/2004 | 65000 | 1 | |
| The automatic adjusting side view mirror failed. the mirror will not adjust when there's a new driver. dealership was notified, but did not resolve the problem. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 02/07/2005 | 58000 | 1 | 02/01/2005 |
| Tl* the contact owns a 2002 chevrolet envoy. while driving approximately 35 mph in rainy weather conditions, the front windshield wiper selector activated in the delay mode. consequently he could not engaged the wipers in full speed. the vehicle was partially repaired according to recall campaign id number 04v046000 (visibility;windshield wiper/washer). the vehicle was not repaired again for the failure. the failure mileage was 58,000. the current mileage was 75,000. updated 01/12/10 *bf the front wipers operated erratically while in intermittent mode and wash mode. at times, they would stop working completely. the dealer also replaced the circuit board. updated 01/14/10.*jb | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| AL | FAIRHOPE | CHRIS MEYER | ||
| TN | ALCOA | 37701 | DELMAR HAYNES PONTIAC | 865-970-3000 |