Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
01/14/2013130000
 Tl- the contact owns a 2005 chevrolet equinox. the contact stated that while parked, the air bag warning light illuminated on the instrument panel. additionally, there was a loud bang heard from the front end of the vehicle followed by a clunking noise coming from the steering wheel. the vehicle was taken to an independent mechanic for diagnosis. the technician stated the rack and pinion and steering shaft would have to be replaced. the air bag failure was not diagnosed. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 130,000. kmj
01/14/201313000
 Tl- the contact owns a 2005 chevrolet equinox. the contact stated while parked the air bag light illuminated on the instrument panel. additionally, there was a loud banging noise coming from the front end of the vehicle and a clunking noise coming from the steering. the vehicle was taken to an independent mechanic for diagnosis. the technician stated the rack and pinion and steering shaft would have to be replaced. the air bag failure was not diagnosed. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 130,000. da
12/15/20121450001
 I was driving, hit ice, fish tailed, started to spin, went head first into the median, probably going 30-45 mph. after that we came to a stop, and were hit by a semi trailer traveling at approximately 45-60 mph. neither impact set the air bags off and we believe that it should have. *tr
12/15/2012145000
 I was driving, hit ice, fish tailed, started to spin, went head first into the median, probably going 30-45 mph. after that we came to a stop, and were hit by a semi trailer traveling at approximately 45-60 mph. neither impact set the air bags off and we believe that it should have.
12/13/201173000
 Tl- the contact owns a 2005 chevrolet equinox. the contact was driving 30 mph when a deer jumped a fence and landed on the hood of the vehicle with extreme force. the contact stated the engine continued to run but the interior and exterior lightning failed. the air bags also failed to deploy. the police were not contacted and there were no injuries. the vehicle was taken to a local repair shop and the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was unavailable. the failure and the current mileages were 73,000. kmj
12/13/201173000
 Tl- the contact owns a 2005 chevrolet equinox. the contact stated while driving 30mph a deer jumped a fence and landed on the hood of the vehicle and the air bags failed to deploy. the contact stated the engine continued to run but the interior and exterior lightning. the police was not contacted and there were no injuries caused by the crash. the vehicle was taken to a local repair shop. the manufacturer was not contacted. the vehicle was not repaired and vin was unknown. the failure and current mileages were 73,000. rds
07/01/2011127000
 Tl-the contact owns a 2005 chevrolet equinox. the contact stated that the air bag warning light remained illuminated. the vehicle was not taken to the dealer for diagnostic testing nor was the vehicle repaired. the failure mileage was 127,000 and the current mileage was 128,000. kmj
07/01/2011127000
 Tl-the contact owns a 2005 chevrolet equinox. the contact stated the air bag light remained illuminated. the vehicle was not taken to the dealer for a diagnostic testing. the vehicle was not repaired. the failure mileage was 127,000 and the current mileage was 128,000. li
10/20/201068000
 Tl- the contact owns a 2005 chevrolet equinox. the contact stated that the air bag light came on. when the vehicle was taking to the dealer they were told that the front impact sensor had failed. the air bag light had not come on previously and the vehicle had not been in any accidents. the contact is concerned that the air bag may deploy without warning. the failure mileage was 68000 and the current mileage was 73542.rl
07/25/201065000
 2005 chevy equinox 65000 miles, started one day and airbag light came on. took to dealer and was told the sensor needed to be replaced at a cost of $600 or airbag would not deploy.
06/11/201080000
 2005 chevy equinox, 80,000 miles. airbag light came on & continued to stay on while driving. took to dealership, was told that the airbag front sensor module is bad & not covered by warranty. 450.00 dollars to replace. if not replaced airbags will not work in a crash.
10/22/2009930001
 It was raining, traffic ahead was coming to a stop as i was braking to a complete stop my 2005 equinox chevrolet was rear end by a ford mustang, pushing me into the honda pilot in front of me. my airbag did not inflate nor deplore, but my vehicle sustained severe damage to the front & the pilot i was pushed into sustained back damage as well. my vehicle was deemed total loss by the liable insurance company unitrin. *tr
02/13/200832000807/28/2005
 Numerous failures on this car. the a/c and transmission defective in the first 100 miles. the power window failed. transm. shifted on curves and would momentarily lose all control of car. complained that had no wheel drive in wet or snow. would jump sideways or skid. ,now head-on into phone pole. airbags did not deploy, seat belts did not lock. as a result, hit steering wheel and dashboard. injuries. *tr
05/01/2005103/08/2005
 2005 chevrolet equinox rear ended another vehicle after being hit in the rear while stopped. the air bags did not deploy and the seat belts did not engage.*mr the driver sustained some injuries when he was pushed forward into the steering wheel and dash. *nm
AIR BAGS - FRONTAL
05/28/201189000
 I was blindside struck at the rear right side of my vehicle by a person driving a car went through a red light at appox. 45mph. my vehicle spun, airbags deployed, flipped and slid 150 feet, and the front airbags did not deploy.
10/22/2009930001
 It was raining, traffic ahead was coming to a stop as i was braking to a complete stop my 2005 equinox chevrolet was rear end by a ford mustang, pushing me into the honda pilot in front of me. my airbag did not inflate nor deplore, but my vehicle sustained severe damage to the front & the pilot i was pushed into sustained back damage as well. my vehicle was deemed total loss by the liable insurance company unitrin. *tr
04/14/200930000
 Tl*the contact owns a 2005 chevrolet equinox. while driving 40 mph, another driver pulled out in front of the contact's vehicle. as a result, the contact crashed into the other vehicle. the front driver's side air bag failed to deploy and the contact sustained minor neck injuries. a police report was filed. the vehicle was inspected by her insurance agency and they stated that it was destroyed. the adjuster was unable to determine why the air bags did not deploy. the contact called the manufacturer and was informed that she would receive a call back regarding the crash. the failure mileage was 30,000.
03/30/2009470001
 Tl*the contact owns a 2005 chevrolet equinox. while driving 70 mph, the contact attempted to avoid a crash and the brakes failed. she crashed into a cement overpass and the air bags failed to deploy. prior to the incident, the contact never experienced any brake system failure. she feels that the abs failed and caused the brake system to fail. the driver sustained bruised ribs and lacerations to the forehead. a police report was filed. the vehicle was towed to the insurance lot for further inspection, but the insurance adjuster was unable to determine the cause of the failure. the vehicle was destroyed. the contact is in the process of notifying the manufacturer. the failure mileage was 47,000. updated 05/05/09 *bf updated 05/06/09.*jb
06/10/2008320001
 A crash that destroyed the drivers front fender and forced the car into a tree with a force to dent the fender and destroying the passenger rear door. the air bag did not deploy. after the accident a spring that controls the airbag had to be replaced. we do not have the old part. *tr
02/13/2008310001
 Problems with car began immediately (transmission, air conditioner, odometer, window motor, car shifting abruptly, and skidding on any wet service.) finally went into 20 ft skid, wheels locked, no response to steering. car hit pole. airbags did not deploy, seat belts did not lock. car totaled. *tr
12/15/200752000107/25/2006
 I had a head on collision with a concrete wall in my 2005 chevrolet equinox on december 15, 2007. i was traveling about 55-60 mph when the head on collision occurred. my airbags did not deploy. however the talc power and the smell came out. i had an investigation done on the airbags. i was told by a gm investigation rep that the vehicle has to slow down 10-15 mph for the airbags to deploy. the investigation showed that the vehicle slowed down 11.85 mph which falls within the range for the airbags to deploy. i need a second opinion because gm stated that despite what the report says, they are not at fault for the airbags. *tr
01/01/19011
 2005 chevy equinox air bags did not deploy. consumer states that he was involved in a frontal crash and air bags failed to deploy. he states that the crash speed was about 35 mph. *kb
12/08/20043450108/03/2004
 While driving 30 mph and attempting to stop brakes failed. as a result, vehicle crashed into four other vehicles. upon impact,est dual air bag did not deploy to it's full capacity. no injuries were reported. *ak........there were no skid marks only after the equinox made contact with other vehicles. the transmission dropped to the street after impact, though the vehicle was not struck from behind. the right wheel on passenger's side came off. also, the sheriff on the scene acknowledged that there was no brake pedal after there was access to the vehicle.*ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
10/28/20041800109/09/2004
 Air bag warning light stayed on while driving. dealership replaced the air bag module. when installed a body control module (bcm) was also needed. when the bcm was installed dealership was not able to program it to be compatible with the air bag module in order for the air bag to deploy in an accident or impact. dealership or manufacturer was unable to correct the problem.*ak