Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| PB-10037A | 04/01/2011 | 10038759 | Ready | 06/27/2011 | |
| PB-10037A | 04/01/2011 | 10038759 | Gm: onstar is making incomplete calls without the driver knowing. when have a data connection. *rm | 06/27/2011 | |
| PIT-4730A | 06/01/2010 | 10036550 | Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee | 03/28/2011 | |
| 070847004 | 08/01/2007 | 070847004A | 10022963 | Information on body control module (bcm) grounds. *nj | 10/09/2007 |
| ELECTRICAL SYSTEM - WIRING | |||||
| SB-10250 | 01/01/2011 | 10038596 | Ready | 06/22/2011 | |
| SB-10250 | 01/01/2011 | 10038596 | Gm service campaign: see document search button for owner letter. the check engine light is on with the engine running rough. the spark plug wire boots don't provide enough protection. *rm | 06/22/2011 | |
| PIT-4730A | 06/01/2010 | 10036550 | Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee | 03/28/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 01/04/2013 | 120000 | ||
| There is a harsh smell of fuel coming from somewhere in the fuel tank area. there is no fuel leaks to be found. when starting the vehicle, the starter seems to stay engaged for a few seconds | |||
| 07/23/2012 | 50200 | 1 | |
| Detected smell of gasoline while parked among many other cars. did not think much of it until at home detected smell of gasoline inside and out of the vehicle. look around and saw gas dripping from the rear passenger side of car. check under the car and it seemed like gas leaking from the top of the gas tank. took vehicle to dealer and agreed on repair. dealer had previously said cost would be approximately 500 dollars. when vehicle was at the garage i was told over 900 dollars to repair. i agreed, hoping there would eventually be a recall, since i had read of many complains on line. i was able to get the labor charged refunded to me. a few months later i received a safety recall notice. the letter specifically says your 2007 model year chevrolet equinox, vin xxxxxxxxxxxxx is involved in safety recall 12190. etc. when to dealer, and the service guy say your vehicle does not show any open recalls and that only certain one have that fuel pump module recall. i told him look at the letter but i got nowhere. true i had the vehicle repaired, but the letter mentions a refund. plus, did i get the right replacement part or some other generic part? so why does my letter say your....is involved in safety recall..yet the dealer's system says no to this recall. by the way i did buy it in california and it's register also at california. *tr | |||
| 07/23/2012 | 50200 | ||
| Detected smell of gasoline while parked among many other cars. did not think much of it until at home detected smell of gasoline inside and out of the vehicle. look around and saw gas dripping from the rear passenger side of car. check under the car and it seemed like gas leaking from the top of the gas tank. took vehicle to dealer and agreed on repair. dealer had previously said cost would be approximately 500 dollars. when vehicle was at the garage i was told over 900 dollars to repair. i agreed, hoping there would eventually be a recall, since i had read of many conplains on line. i was able to get the labor charged refunded to me. a few months later i received a safety recall notice. the letter specifically says your 2007 model year chevrolet equinox, vin xxxxxxxxxxxxx is involved in safety recall 12190. etc. when to dealer, and the service guy say your vehicle does not show any open recalls and that only certain one have that fuel pump module recall. i told him look at the letter but i got nowhere. true i had the vehicle repaired, but the letter mentions a refund. plus, did i get the right replacement part or some other generic part? so why does my letter say your....is involved in safety recall..yet the dealer's system says no to this recall. by the way i did buy it in california and it's register also at california. | |||
| 02/08/2012 | 45000 | 1 | |
| When you turn off car and go to remove the keys they are stuck in the ignition. you have to start the car again and usually move it before you can remove the keys and even then it usually takes several attempts. this happens about one out of every four times i drive the car. *tr | |||
| 09/12/2012 | 84000 | ||
| Tl-the contact owns a 2007 chevrolet equinox. the contact stated the heater actuator failed. the contact stated there was no heat coming through the vents in her vehicle. the dealer was notified who stated the heater actuator needed to be replace. the manufacturer was notified who offered no assistance to repair the vehicle. the vehicle was not repaired. the failure mileage was 84,000. pmb | |||
| 09/12/2012 | 84000 | ||
| Tl-the contact owns a 2007 chevrolet equinox. the contact stated the heater actuator fail. the contact stated there was no heat coming through the vent in her vehicle. the dealer was notified who stated the heater actuator needed to be replace. the manufacturer was notified who offered no assistance to repair the vehicle. the vehicle was not repaired. the failure mileage was 84,000. mw | |||
| 09/20/2012 | 76176 | ||
| Tl- the contact owns a 2007 chevrolet equinox. the contact stated that while stopped the battery light illuminated and the vehicle stalled. the vehicle was taken to an independent mechanic where it was found that the tcm fuse failed. the vehicle was repaired. the failure recurred several times after the repair. the manufacturer was made aware of the failure who did not offer any assistance. the failure and current mileage was 76,176. pmb | |||
| 09/20/2012 | 76176 | ||
| Tl- the contact owns a 2007 chevrolet equinox. the contact stated while stopped the battery light illuminated then the vehicle shut down. the vehicle was towed to the contact's home. the vehicle was taken to a private mechanic where it was found that the tcm fuse had failed. the vehicle was repaired. the failure recurred several times after the repair. the manufacturer was contacted about the issue. the failure and current mileages were 76,176. mh | |||
| 03/01/2011 | 69000 | ||
| Tl* the contact owns a 2007 chevrolet equinox. the contact stated that while driving, the vehicle emitted a strong fuel odor. the vehicle was taken to the dealer several times for the fuel failure. the dealer inspected the vehicle but was unable to locate the fuel failure. in addition, the sun-roof seal was defective and causing water to penetrate the interior of the vehicle. as a result, the interior light would not provide proper illumination. the dealer advised that the sun-roof could not be repaired and the interior lighting failure could have been caused by a faulty alternator. the vehicle was not repaired. the approximate failure mileage was 69,000 and current mileage was 78,000. | |||
| 03/01/2011 | 69000 | ||
| Tl-the contact owns a 2007 chevrolet equinox. the contact stated that while driving, the vehicle emitted a strong fuel odor. the vehicle was taken to the dealer several times for the fuel failure. the dealer inspected the vehicle but was unable to locate the fuel failure. in addition, the sun-roof seal was defective and causing water to penetrate the interior of the vehicle. as a result, the interior light would not provide proper illumination. the dealer advised that the sun-roof could not be repaired and the interior lighting failure could have been caused by a faulty alternator. the vehicle was not repaired. the approximate failure mileage was 69,000 and current mileage was 78,000. kmj | |||
| 03/01/2011 | 78000 | ||
| Tl-the contact owns a 2007 chevrolet equinox. the stated that while driving the vehicle emitted a strong fuel odor. the vehicle was taken to the dealer several times for the fuel failure. the dealer inspected the vehicle but was unable to locate the fuel failure and the vehicle sun-roof seal was defective causing water to penetrate the vehicle the interior and the interior light does not give the proper illumination. the dealer advised that the sun-roof could not be repaired and the interior lighting failure could be caused by a faulty alternator. the vehicle was not repaired. the approximate failure mileage was 69,000 and current mileage was 78,000. li | |||
| 06/25/2008 | 33000 | 1 | |
| First problem happened recall on spark plug boot 1 cylinder wasn't firing, was fixed under warranty as was the gasket for the hatchback was bad. that lead to a gallon or so of water into my spare tire compartment. this has since happened again and i need another gasket. the driver side window stopped working, being a electrician i found to broken wires inside rubber boot on door hinge side. abs light constantly comes on/off computer says abs needs service ( sensor problem). gas gauge is reading incorrectly, i have to use the range setting on the computer. speedometer readings incorrect sits at 60mph when the car is off. i bought this vehicle brand new and have nothing but problems, most of any vehicle i've owned. current mileage 63,000 miles. *tr | |||
| 06/25/2008 | 33000 | ||
| First problem happened recall on spark plug boot 1 cylinder wasnt firing, was fixed under warranty as was the gasket for the hatchback was bad. that lead to a gallon or so of water into my spare tire compartment. this has since happened again and i need another gasket. the driver side window stopped working, being a electrician i found to broken wires inside rubber boot on door hinge side. abs light constantly comes on/off computer says abs needs service ( sensor problem). gas gauge is reading incorrectly, i have to use the range setting on the computer. speedometer readings incorrect sits at 60mph when the car is off. i bought this vehicle brand new and have nothing but problems, most of any vehicle i've owned. current milage 63,000 mil. | |||
| 11/11/2011 | 80000 | ||
| Getting back onto the interstate the door locks started clicking and the speedometer hand starts going haywire. in the weeks and months to come now the awd, traction control, service engine soon lights come on. the steering wheel jerks, weird noise goes through the speakers and all gauges and door locks go haywire. has been put on a machine but no codes come up for the mechanic. | |||
| 03/29/2012 | 40900 | ||
| Right front door wiring harness in hinge area (flex point). wires broken causing door locks, power windows and power mirrors to be inoperable. | |||
| 04/07/2012 | 62000 | ||
| The car will not start, the battery was tested to be good. the fan will run after the vehicle is turned off. which in turn drains the battery. would have to jump start the car. this would work for a few days and have to jump start it again. the mechanic do not understand and will have to see it happen again to understand the problem. all systems show no error messages. this has to an electicla problem with the the fan and battery. | |||
| 01/09/2009 | 30000 | ||
| Tl-the contact owns a 2007 chevrolet equinox. the contact was driving 60 mph, when the power reduce warning light illuminated. the vehicle then decelerated abnormally and the vehicle would not accelerate over 20 mph. the failure was experienced numerous times. the vehicle was taken to the dealer for diagnostics but was not repaired. the manufacturer was made aware of the failure. the failure mileage was 30,000 and the current mileage was 70,000. kmj | |||
| 01/09/2009 | 30000 | ||
| Tl-the contact owns a 2007 chevrolet equinox. the contact stated while driving 60 mph, or 30mph the vehicle instrumental panel power reduce light illuminated, the vehicle lose power and would not accelerate over 20 mph. the failure was experienced numerous times. the vehicle was taken to the dealer to have a diagnostic performed. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 30,000 and the current mileage was 70,000. li | |||
| 11/25/2011 | 80000 | ||
| Strong smell of gas and is leaking. electrical lights are coming on on dash board traction controll, abs and engin lights... | |||
| 11/10/2011 | 55585 | ||
| The heater blower stopped working. after investigating problem it appears to be a manufacturers defect with the plastic transfer door. blows cold air all the time. winter is approaching and this is a huge safety issue. | |||
| 09/15/2011 | |||
| I was driving the truck and it just shut down on me. since then i have gotten a new alternator, starter, batter, battery cables, fuses, egr valve, and power relay switch. the car is still not holding a charge. | |||
| 12/01/2010 | 32000 | ||
| Tl- the contact owns a 2007 chevrolet equinox. the contact stated that the srs warning lamp was illuminated and she was unable to turn on the ignition by using the key fob. the contact also added that while driving in inclement weather, the spare tire well would fill up with water which caused the vehicle to have an .the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was not repaired. the failure mileage was 32,000 and the current mileage was 36,000. kmj | |||
| 12/01/2010 | 32000 | ||
| Tl- the contact owns a 2007 chevrolet equinox. the contact stated that the vehicle srs lamp was illuminated and she was unable to turn on the ignition by using the key fob. the contact also added that while driving under inclement weather, the spare tire well fills up with water which cause the vehicle to smell.the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was not repaired. the failure mileage was 32,000 and the current mileage was 36,000. pm | |||
| 04/11/2011 | |||
| I have had continuous problems with brake lights and turn signal lights going out.. over the last couple of weeks my headlights have been getting stuck in the bright position, now yesterday on my drive home smoke started coming from between my steering wheel and the dash; during this the blue birght light indicator was flashing. i pulled over and exited the car. the smoke disipated very quickly and continued the short distance home with no more problems... i called the dealership who said it sounded like i had wires touching they want me to bring it in however my warrenty is up, and i am on a limited income. this is very frustating considering it sounds like a manufactur problem. | |||
| 03/31/2011 | 45000 | ||
| Tl*the contact owns a 2007 chevrolet equinox. the contact stated that the vehicle displayed a message that the traction control was off, stable traction needed servicing, and engine power was reduced. the vehicle was taken to a local shop who was unable to diagnosed the problem but advised to chance the air filter. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 44,000 and current mileage was 45, 000. | |||
| 04/11/2011 | |||
| I have had continuous problems with brake lights and turn signal lights going out.. over the last couple of weeks my headlights have been getting stuck in the bright position, now yesterday on my drive home smoke started coming from between my steering wheel and the dash; during this the blue birght light indicator was flashing. i pulled over and exited the car. the smoke disipated very quickly and continued the short distance home with no more problems... i called the dealership who said it sounded like i had wires touching they want me to bring it in however my warrenty is up, and i am on a limited income. this is very frustating considering it sounds like a manufactur problem. | |||
| 03/31/2011 | 45000 | ||
| Tl*the contact owns a 2007 chevrolet equinox. the contact stated that the vehicle displayed a message that the traction control was off, stable traction needed servicing, and engine power was reduced. the vehicle was taken to a local shop who was unable to diagnosed the problem but advised to chance the air filter. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 44,000 and current mileage was 45, 000. | |||
| 03/31/2011 | 45000 | ||
| Tl - the contact owns a 2007 chevrolet equinox. the contact stated that the vehicle display the messages of traction control was off , stable traction needed servicing, engine power was reduced. the vehicle was taken to a local shop who was unable to diagnosed the problem but advised to chance the air filter. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 44,000 and current mileage was 45, 000. pm | |||
| 12/15/2007 | 13000 | ||
| Tl- the contact owns a 2007 chevrolet equinox. while driving approximately 65 mph the service track system and engine power reduce light illuminated on the dash board. the contact stated the steering wheel became difficult to maneuver. the contact pulled over to the side of the road and the vehicle stalled. once the engine was shut off and on the vehicle was able to be driven without stalling. the failure occurred three different times. the vehicle was taken to the dealer where the technicians were unable to diagnose or duplicate the failure. the manufacturer was contacted and a case was filed. the vehicle was not repaired. the approximate failure mileage was 13,000. ds | |||
| 02/08/2010 | 54999 | ||
| Currently my vehicle will not start. it seems that the battery is fine as all of the electronics in the vehicle are working, including radio/door locks. when the key is turned all of the electronics just click and the motor does nothing. this happened just after christmas this past year as well. luckily at that time i was at my parents house and though jump starting it would not work, we were able to charge the battery for about 6 hours and then it started. i have also had numerous problems with my radio (actually all sound in the car - including turn signals) that randomly just dont work or that when the car is started blast sound for about 30 seconds before the radio returns to normal - but the signals still produce a wierd, somewhat echoing sound when they do click. i have taken it to the dealer but they are unable to recreate the problem and send me on my way. | |||
| 08/19/2007 | 60 | 1 | |
| I bought a 2007 chevy equinox new. a couple of days after taking it home a strange problem started occurring, an electrical problem between the left speakers and the directionals. a loud rapid noise would suddenly come through the left speakers as i was driving and would continue until i used the turn signal (either direction). i had the vehicle back to the dealer numerous times. first i was told there was an intermittent short in the radio, but the radio replacement did not fix the problem. then the left tweeter speaker was changed, the radio recalibrated (three times), the radio software updated, and finally the body control module changed. none of these things fixed the problem. the gm engineer looked at it twice and still couldn't solve the problem. i was told no other gm product in the entire country had the same problem as my vehicle. when i went to the general manager of the dealership and told him of the problem and that the vehicle was a lemon, he contacted the gm district rep, who refused to replace the vehicle. i was forced to take gm to arbitration, and now i am getting my money back plus my filing fee. the problem is a safety issue and significantly impairs the value of the vehicle. i am turning the equinox in next week, taking my money and buying a honda cr-v. i would not advise anyone to buy an equinox after my experience, and especially gm's attitude. in fact, i will never buy another gm product. if you have had your equinox to the dealer at least 4 times for the same problem and are still getting the run around and no resolution, first write to the chevy customer assistance center for help in repairing the vehicle. you will need to do this in order to request a replacement vehicle or a repurchase. second, don't let gm keep stringing you along. file for arbitration under your state's lemon law program. it'll come to that anyway. please, read the reviews and the auto blogs about this vehicle on line. even the newest models rate poorly. *tr | |||
| 07/13/2007 | 4500 | 1 | |
| The passenger air bag only comes on now & then. my vehicle has been to the garage numerous times. i've explained what happens. also have issue with wipes work, then not, blinkers work then not, blinkers double click. radio gets real loud sometimes, beeps when door open real loud. have replaced 3 batteries & two starters. but everytime in garage, hear nothing wrong. i don't feel safe driving my car. i'm afraid if i get in accident my air bag wont work. all this started six months after bought car. *tr | |||
| 07/10/2007 | 14000 | 4 | |
| My trip odometer keeps resetting on its own, when your going down the road. also my car sounds like it is taking off when started the first time during the day. i was told it will warm up and go away. but it sounds like the exhaust is falling off or something. i think there is a problem with the computer since it has been. and the passenger seat air bag does not always come on. reset several times, but keeps doing the same thing with the trip odometer. *tr | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 08/13/2009 | 30000 | 1 | |
| Put the key in ignition and key wont turn. like the ignition is stuck. got to fiddle with ignition for @ 15 minutes and finally its pops loose and lets me start it. *tr | |||
| ELECTRICAL SYSTEM - INSTRUMENT PANEL | |||
| 03/07/2012 | 54000 | ||
| Tl* the contact owns a 2007 chevrolet equinox. the contact stated that the passenger's side air bag warning lamp failed to illuminate despite the fact that the passenger's seat was occupied. also, the contact stated that the fuel gauge would often surpass the full or empty mark erroneously. the vehicle was taken to the dealer where the technician diagnosed that the air bag module and instrument panel needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 54,000 and the current mileage was 88,000. | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 03/17/2007 | 170 | ||
| Tl*the contact owns a 2007 chevrolet equinox. ever since the vehicle was purchased, the contact heard a ticking sound in the engine compartment. he stated that the vehicle had poor fuel mileage. the contact also had to jump from the vehicle because the serpentine belt caught a wire that was not in a wiring harness as it should have been. the contact also experienced stabilatrac failure on two separate occasions, which caused the power steering to fail. he has been injured twice because the rear hatch door struts failed and struck him in the head. the tires that came on the vehicle were severely worn and the turn signals would not shut off. the two front doors and the rear hatch door cracks and makes squeaking noises. some repairs have been made; however, the rear hatch needs to be repaired along with the ticking sound in the engine. the failure mileage was 170 and current mileage was 26,000. | |||