Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| PIT-5028 | 09/01/2010 | 10036324 | Pontiac/saturn/buick/gmc/chevrolet/cadillac/hummer: vehicle start and stalls after theft deterrent module replacement. model years 2006-2011. does not apply to vehicles with keyless access system. *pe | 03/14/2011 | |
| 060603009 | 10/01/2006 | 10020948 | Diagnostic information on battery draw no start - body control module, bcm power timer. *kb | 02/01/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 09/20/2007 | 25000 | ||
| Tl* the contact owns a 2007 chevrolet equinox. while parked, the contact noticed that the abs and stable track warning lights were illuminated. the vehicle was taken to the dealer for diagnostic testing. the technician was unable to diagnose the failure however, reset the computer but the failure continued. the warning lights continued to illuminate intermittently. the vehicle was taken back to the dealer where the technician advised the contact that the egr valve would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 25,000. | |||
| 09/20/2007 | 25000 | ||
| Tl- the contact owns a 2007 chevrolet equinox. while parked, the contact noticed that the abs and stable track warning lights were illuminated. the vehicle was taken to the dealer for diagnostic testing. the technician was unable to diagnose the failure however, reset the computer but the failure continued. the warning lights continued to illuminate intermittently. the vehicle was taken back to the dealer where the technician advised the contact that the egr valve would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 25,000. kmj | |||
| 09/20/2007 | 25000 | ||
| Tl- the contact owns a 2007 chevrolet equinox. while parked the contact noticed the abs and stable track warning light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostic testing. the technician was unable to diagnose the failure. the technician reset the computer but the failure continued. the warning lights continued to illuminate intermittently. the vehicle was taken back to the dealer. the technician stated the egr valve would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 25,000. da | |||
| 06/12/2010 | 46977 | 1 | |
| The belt tension fell off. handfull of parts fell out from under the vehicle while the car was parked. belt tensioner broken at spring end; replaced tensioner. *tr | |||
| 06/12/2010 | 46977 | ||
| The belt tension fell off. handfull of parts fell out from under the vehicle while the car was parked. belt tensioner broken at spring end; replaced tensioner. | |||
| 06/25/2008 | 33000 | 1 | |
| First problem happened recall on spark plug boot 1 cylinder wasn't firing, was fixed under warranty as was the gasket for the hatchback was bad. that lead to a gallon or so of water into my spare tire compartment. this has since happened again and i need another gasket. the driver side window stopped working, being a electrician i found to broken wires inside rubber boot on door hinge side. abs light constantly comes on/off computer says abs needs service ( sensor problem). gas gauge is reading incorrectly, i have to use the range setting on the computer. speedometer readings incorrect sits at 60mph when the car is off. i bought this vehicle brand new and have nothing but problems, most of any vehicle i've owned. current mileage 63,000 miles. *tr | |||
| 06/25/2008 | 33000 | ||
| First problem happened recall on spark plug boot 1 cylinder wasnt firing, was fixed under warranty as was the gasket for the hatchback was bad. that lead to a gallon or so of water into my spare tire compartment. this has since happened again and i need another gasket. the driver side window stopped working, being a electrician i found to broken wires inside rubber boot on door hinge side. abs light constantly comes on/off computer says abs needs service ( sensor problem). gas gauge is reading incorrectly, i have to use the range setting on the computer. speedometer readings incorrect sits at 60mph when the car is off. i bought this vehicle brand new and have nothing but problems, most of any vehicle i've owned. current milage 63,000 mil. | |||
| ENGINE AND ENGINE COOLING | |||
| 08/15/2012 | 67596 | 1 | |
| I have had my equinox since 2008; it is a 2007 model. i have had continual repairs on the electrical rear lights and the belt tensioner, but this next repair is by far the worst. when the car was in park position the odor of gasoline was strong around the perimeter of the car. when driving, the smell of gas circulated into the air conditioning system penetrating the inside of the car. the smell was strongest on the outer side by the gas tank. i took the car to get a diagnostic test and found a leak above the gas tank. further inspection revealed the fuel pump was leaking gasoline, about six inches from the muffler. this defect could have resulted in serious injury or fatalities as i regularly carry children in the back seat. this car is only 5 years old and it seems to require too many repairs for the few years/miles it has traveled. as a thoughtful vehicle owner, i take precautions to preserve the life of my vehicle through regular maintenance and covered storage from natural elements. certainly these kinds of defects are not an expected occurrence in this kind of vehicle. disappointed equinox owner :( *tr | |||
| 09/19/2011 | 100000 | ||
| Tl* the contact owns a 2007 chevrolet equinox. the contact smelled gas and took the vehicle to the dealer. the dealer diagnosed that the fuel pump was leaking and was dripping onto the exhaust pipe, causing smoke to escape from the hood of the vehicle. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileage was 100,000. | |||
| 09/19/2011 | 100000 | ||
| Tl- the contact owns a 2007 chevrolet equinox. the contact smelled gas and took the vehicle to the dealer. the dealer diagnosed that the fuel pump was leaking and was dripping onto the exhaust pipe, causing smoke to escape from the hood of the vehicle. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileage was 100,000. kmj | |||
| 09/19/2011 | 100000 | ||
| Tl- the contact owns a 2007 chevrolet equinox. the contact smelled gas and took the vehicle to the dealer. the dealer diagnosed that the fuel pump was leaking and was dripping on the exhaust pipe, causing smoke to escape from the hood of the vehicle. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileage was 100,000. the vin was unavailable. nw | |||
| 09/02/2010 | 91667 | ||
| My husband had hit a buzzard in february 2010 on a county paved road which tore some of the griddle on the front driver's side. then on september 2, 2010 i was going to the store and the car got hot started to die which the computer told me to stop, turn off a/c and idle the car, allowing it to cool down. after 15 mins i proceeded to return home and the suv got extreme hot, started to die. called my husband and he told me to leave it there. he pull the 2007 equinox to our home and look for reason for suv to get hot. we called the dealer since the suv was still under warranty and towed it to the dealer. several days later we was told that a piece of griddle had rubbed a hole into radiator and engine would need to be replace. stated that this was not covered under warranty so we contacted our insurance agency. at first ins agency was not going to cover the damages but we were able to provide receipts on every maintenance done which the last oil change was august, 2010, 30 days before this problem. there were never no pucture holes in radiator no overheating no signals at all. after repairs, the invoice stated that sway bar plastic trim rubbed hole into radiator. also we was ask by the dealership if we want the sway bar repair since it was in needed for repairs. two weeks ago we discovered that the motor mount is broke. the suv have been popping when backing up or turning since we got the suv repaired in september 2010. we did called gmc after reading their warranty coverage 100,000 miles or 5 years that stated that these defects was cover under this warrranty. we were told that the radiator was not part of the warranty nor was the sway bar; only the engine. we would like for someone explain to us why the radiator would not be cover under this warranty since the engine can not function without the radiator to keep the engine cool and if the radiator is not needed then why is it on the vehicle? what is covered under gmc's best ever warranty? | |||
| 04/28/2011 | 70000 | ||
| Tl*the contact owns a 2007 chevrolet equinox. while driving 45 mph, the contact stated that the vehicle stalled without warning and the steering wheel remained stuck. he was able to restart the vehicle and continue driving. the contact did not inform the dealer or manufacturer nor was the vehicle diagnosed or repaired. the approximate failure mileage was 70,000. the vin was unavailable. | |||
| 04/28/2011 | 70000 | ||
| Tl- the contact owns a 2007 chevrolet equinox. while driving 45 mph, the contact stated that the vehicle stalled without warning and the steering wheel remained stuck. he was able to restart the vehicle and continue to travel normal. the contact did not inform the dealer or manufacturer nor was the vehicle diagnosed or repaired. the approximate failure mileage was 70,000. the vin was unavailable. bw | |||
| 07/01/2009 | 35000 | 1 | |
| Terrible odor that we cannot get rid of.*tr | |||
| 01/12/2009 | 24000 | ||
| Tl*the contact owns a 2007 chevrolet equinox. while driving 45 mph, a service warning indicator illuminated, which read service stability track and engine power reduced. the vehicle stalls and stops and, when attempting to accelerate, the vehicle would not move. the contact has to wait and continuously apply pressure to the accelerator pedal in order for the vehicle to accelerate again. the vehicle would only travel approximately 20 mph. the vehicle was taken to the dealer for inspection and they stated that there were no current failures. no repairs were made to the vehicle. the manufacturer stated that no compensation would be made because there were no diagnostic codes displaying the failure. the manufacturer called the dealer and had the records checked for each time the vehicle was taken in for the failure. the failure mileage was 24,000 and current mileage was 50,000. | |||
| 10/28/2007 | 10 | ||
| Tl*the contact owns a 2007 chevrolet equinox. the contact stated that the very first day he took the vehicle home, it broke down. all the instrument panel lights illuminated and flickered, and the vehicle would stall. while driving 25 mph, the vehicle would completely shut down and lost all power steering and braking ability. the computer would reset itself and then restart. the failure would occur intermittently. he took the vehicle to the dealer approximately 14-15 times and they attempted to repair the failure, but it was never remedied. after he stated that the vehicle was a lemon, the dealer stated that nothing was wrong with the vehicle. he consulted the manufacturer and was informed that if the dealer could not duplicate the failure. the current mileage was 6,025 and failure mileage was approximately 10. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 12/03/2010 | 85300 | ||
| A started to smell antifreeze inside the car. checked coolant level and it was good. last night started the car in 40 degree weather, and the windows in the whole car would not defog. no visibility to drive. this is a major safety issue. heater core and/or broken air blend door and actuator problem. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 03/17/2007 | 170 | ||
| Tl*the contact owns a 2007 chevrolet equinox. ever since the vehicle was purchased, the contact heard a ticking sound in the engine compartment. he stated that the vehicle had poor fuel mileage. the contact also had to jump from the vehicle because the serpentine belt caught a wire that was not in a wiring harness as it should have been. the contact also experienced stabilatrac failure on two separate occasions, which caused the power steering to fail. he has been injured twice because the rear hatch door struts failed and struck him in the head. the tires that came on the vehicle were severely worn and the turn signals would not shut off. the two front doors and the rear hatch door cracks and makes squeaking noises. some repairs have been made; however, the rear hatch needs to be repaired along with the ticking sound in the engine. the failure mileage was 170 and current mileage was 26,000. | |||
| 05/26/2007 | 4365 | 1 | 02/22/2007 |
| Took my 2007 chevrolet equinox to valvoline for an oil change at 4,365 miles. i was told that the front main seal was leaking on the engine and that i had no oil in my engine. i took it back to the dealership for repair. this vehicle has failed in the field under 5,000 miles. i will be requesting that the engine goes back to the plant so that this does not happen to anyone else. new engine will be supplied. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 03/17/2007 | 170 | ||
| Tl*the contact owns a 2007 chevrolet equinox. ever since the vehicle was purchased, the contact heard a ticking sound in the engine compartment. he stated that the vehicle had poor fuel mileage. the contact also had to jump from the vehicle because the serpentine belt caught a wire that was not in a wiring harness as it should have been. the contact also experienced stabilatrac failure on two separate occasions, which caused the power steering to fail. he has been injured twice because the rear hatch door struts failed and struck him in the head. the tires that came on the vehicle were severely worn and the turn signals would not shut off. the two front doors and the rear hatch door cracks and makes squeaking noises. some repairs have been made; however, the rear hatch needs to be repaired along with the ticking sound in the engine. the failure mileage was 170 and current mileage was 26,000. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 08/23/2012 | 2 | ||
| 2007 chevrolet equinox. consumer writes in regards to fuel pump leak recall. *smd the consumer stated after discovering the fuel pump was recalled, she called gmc, but was informed her vehicle identification number was not included in the recall. the consumer was not satisfied with the response, as the fuel pump was replaced on august 23, 2012 for a serious fuel leak. earlier in the year, the evap purge valve/emission system and fuel cap were replaced. *jb | |||