Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS - FRONTAL
PIT-4925-A02/01/201210043669Chevrolet/gmc: a possible short in wire behind plastic trim on side of seat for front seat belt anchor tensioner. the sir light comes on with codes 02, 04, 0d, or o3 set in sdm. *pe04/18/2012
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
08-09-41-007G04/27/201210043830Passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 players, cell phones, diagnostic scan tool, etc.) are placed on front passenger seat, dtcs 5045 or b04/27/2012
08-09-41-007D02/01/201110038262Ready06/14/2011
08-09-41-007D02/01/201110038262Gm: the front passenger airbag indicator may light when electronics are placed in the passenger seat. the electronics cause the vehicle to think there is a passenger sitting in the seat. *rm06/14/2011
08-09-41-007D05/01/2011SB-08-09-41-007E10038262Gm: the front passenger airbag indicator may light when electronics are placed in the passenger seat. the electronics cause the vehicle to think there is a passenger sitting in the seat. *rm updated 6/24/11. *pe06/14/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
05/11/2010
 Approx 6 weeks after purchasing my car - new the air bag service warning light came on, brought the car in for service - replaced the air bag harness. about 6- 8 months later air bag service lights came on again, plus the traction control alarm. called in for service replaced the air bag harness again- called about service, than the problem went away. about 6- 8 months later this happened again on a long trip (600 miles), came home nothing. in oct 2012 the problem occurred again replaced the air bag harness again, all out of my pocket - not covered under extended warrantee. lasted about 6 weeks, all alarms warning going off, air bag, traction, and now the tire pressure was off, and oil light warning. took car back to original dealer, stated entire air bag needs to be replaced, can't find a reason for the traction? i don't feel safe in this car. it has been 4 weeks since my car was at the dealer, no alarms until yesterday, now the air bag alarm is going off every 2.5 minutes, very annoying if you are in the car traveling for more than 15 minutes. i asked the dealer to make me an offer on this lemon of a car. there is something wrong with the electronics on this car.
10/09/2012280211
 The service air bag light came on. it appears the sensor under the front passenger seat is defective and there is a recall from may 30, 2012 affecting only 437 vehicles from model year 2007!: nhtsa campaign id number: 07v344000. this is a common problem for more recent gm vehicles. *tr
10/09/201228021
 The service air bag light came on. it appears the sensor under the front passenger seat is defective and there is a recall from may 30, 2012 affecting only 437 vehicles from model year 2007!: nhtsa campaign id number: 07v344000. this is a common problem for more recent gm vehicles.
08/31/201283000
 Tl* the contact owns a 2010 chevrolet equinox. the contact stated that while starting the vehicle the air bag warning light illuminated. the vehicle was taken to the dealer who confirmed that there was environmental corrosion inside the vehicle which caused the connectors to the air bag to fail. the vehicle was not repaired. the manufacturer was contacted. the failure and current mileage was 83,000.
05/18/20122000
 As i approached an intersection, i hit the rear end of a ford 150 pick up truck that was in the intersection waiting to make a left turn. my approx speed was 15 miles per hour. i had my seatbelt on, i was taken by ambulance to the hospital - my evaluation revealed sprain/strain to my neck, fractured right ankle, and chest wall discomfort related to the seat belt. the car was totaled --- the airbag did not deploy.
03/22/201040586
 2010 chevrolet equinox lt w/ 2lt package 40k miles - air bag sensor failure/warning light on. sensor failure due to use of electronic devices(cell phone, gps, laptop, or anything that can interfere with airway frequency waves) in vehicle. issue occurs on occasion when using cell phone in car. chevrolet dealership reset the sensors.
08/10/20105000
 Service air bag light has come on, and the warning chime goes off every 20 seconds. first incident occurred about 2 months after taking delivery of the new 2010 equinox. oakland, ca chevy dealer informed us that with this light on, there is no airbag protection. the dealership replaced a faulty module. about one month later, the same problem occurs. i try calling the oakland dealership to bring the car in, and no answer. after 2 weeks of calling, i stop by dealership and it's closed. i take the car to the novato dealership (40 miles away), they acknowledge there is a problem, but cannot provide a loaner car because they do not know it will take longer than 6 hours to fix. i have no way of getting home. so i drive the car home (with no airbags). i hear the oakland dealership is opening under new owner, so i will take car back to them when they open. i drive this car as little as possible because of the problem.
01/23/201114000
 Air bag light on the driver's instrumentation illuminates when temperatures drop below mid-20's. this has happened beginning in late november or early december 2010. the date below (jan. 23, 2011) is today's date, since it happened again this morning. i have taken it to the dealer, which says only that there was a code but no indication as to what is wrong. dealer reset code. also contacted onstar when it occurred and received a code back (b0023). dealer verified that they pulled the same code. we purchased the car in november 2009, but had no problems the first winter. we are now in the second winter, when the problem showed up. it doesn't matter if someone is sitting in passenger seat or not, and it doesn't matter if we are driving or parked (it actually comes on when we start the car in very cold weather, so the car is not moving at this point). but the air bag light does illuminate (almost a guarantee) when the temperature drops below 25 degrees. after driving several miles or several minutes, the light goes out. i suspect (and the dealer concurrs) that it may be wire harness or sensor contacts that are separating in extreme cold (due to metalic contraction). dealer said the fact that the light comes on should be no problem if it goes off after a while. i challenged him on it and added, yes, as long as the vehicle is not involved in an accident during that time, at which statement dealer service man hem-hawed around. i think this is an issue.
08/13/20101900
 Tl-the contact owns a 2010 chevrolet equinox. while charging his cell phone inside of the vehicle the air bag service light illuminated on the dashboard. the failure recurred whenever he was charging his cell phone inside of the vehicle. the vehicle was taken to an authorized dealer where he was informed the vehicle was operating as normal and that by placing the cell phone on the passenger seat it interferes with the system inside the vehicle. the dealer was in the process of providing him with a note from the manufacturer stating not to put electronic devices on the passenger seat. the failure and current mileages were 1,900. sm.
05/24/2010137376
 Tl- the contact owns a 2010 chevrolet equinox. while driving 45mph the service air bag light came on. she called onstar and they did a diagnostic and told her that the air bag was not functioning. the contact stated she took the vehicle in to a local dealer to have it repaired. she stated the dealer repaired the side impact wires under the drivers seat and rerouted them. the failure occurred again and the vehicle was taken back to the dealer. she stated the dealer cleared the code and advised her that the failure was intermittently and there was nothing else they could do. the failure mileage was 13,376 and the current mileage was 13,739. vwb
12/28/200912300
 Tl*the contact owns a 2010 chevrolet equinox. while driving approximately 45 mph, the airbag warning light appeared on the dashboard. the vehicle has not been diagnosed by the dealership. there were no prior warnings. the current and failure mileages were 12300.
07/31/2009171
 My 2010 chevy equinox ls steering wheel locks up while driving. the electrical also seems to have an issue where the radio will start flashing and the air bag warning keeps coming on even after they have stated all of the issues have been fixed and parts have been replaced. this car has been in the shop more than i have owned it. i am scared for my families safety. *tr
AIR BAGS - FRONTAL
01/17/201130000
 On jan 17th,2011 my vehicle was wrecked by the dealer on site of dealership. the whole front end was caved in on center. the driver a mechanic at don woods chevrolet was driving at a higher then normal speed. he hit a pole dead center and the air bag did not deploy. the driver was injured to what extent i am not sure, but i am not wanting this car back feeling the airbag may deploy at anytiime due to the hit it took or it isn't safe and will not deploy upon an accident
03/04/201050001
 I bought a 2010 chevy equinox in nov 2009. whenever a passenger rides with me using a laptop the passenger-side airbag light goes off and the dashboard computer display says service passenger airbag. it's consistent and very much a safety issue since the passenger airbag would not deploy in an accident while using the laptop. we do a lot of long-distant driving and laptop use is a business necessity. the chevy safety folk said, don't use a laptop - a very unsatisfactory response. *tr
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
10/09/2012280211
 The service air bag light came on. it appears the sensor under the front passenger seat is defective and there is a recall from may 30, 2012 affecting only 437 vehicles from model year 2007!: nhtsa campaign id number: 07v344000. this is a common problem for more recent gm vehicles. *tr
AIR BAGS - SIDE/WINDOW
08/28/201124800
 Tl- the contact owns a 2010 chevrolet equinox. while driving 60 mph, the contact stated that the side air bag deployed intermittently. the dealer replaced the air bag assembly. the manufacturer was not notified. the vehicle was repaired. the failure mileage was 24,800 and the current mileage was 24,805. rvk