Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| PIE0047B | 01/01/2011 | 10037684 | Gm: the vehicle perfromance may be poor with an inoperative fuel gauge. the malfunction light may also be on. *rm | 06/03/2011 | |
| PIE0047B | 01/01/2011 | 10037684 | Ready | 06/03/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| PI-0312A | 03/01/2012 | 10043933 | Chevrolet/gmc: fluid leak from transfer case (ptu) vent. *kb | 05/02/2012 | |
| PIP-4990 | 12/01/2011 | 10043320 | Buick/chevrolet/gmc/pontiac/saturn: some model year vehicles may experience service engine soon (ses) lamp illuminated. issue may be caused by the control solenoid/module assembly or may have damaged or poor terminals for under hood fuse | 03/13/2012 | |
| SB-11-06-01-002A | 12/01/2011 | 10043306 | Gmc/buick/chevrolet: noise can be heard coming from rear of engine when hood is open or while vehicle is idling. *pe | 03/12/2012 | |
| PI-0012 | 01/01/2010 | 10041944 | Buick/cadillac/chevrolet/gmc/pontiac/saturn: due to the possibility of a damage locator pin, the check engine light comes on. *pe | 11/18/2011 | |
| PIT-5109 | 08/01/2011 | 10041436 | Gmc/chevrolet: ses/mil indicator not illuminated and fuel gauge is erratic and fluctuating. *pe | 10/03/2011 | |
| PI-0269A | 05/01/2011 | 10038684 | Ready | 06/27/2011 | |
| PI-0269A | 05/01/2011 | 10038684 | Gm: check engine light is on with a stored trouble code. *rm | 06/27/2011 | |
| PIP-4495C | 03/01/2011 | 10038510 | Ready | 06/16/2011 | |
| PIP-4716A | 02/01/2011 | 10038511 | Ready | 06/16/2011 | |
| PIP-4716A | 02/01/2011 | 10038511 | Gm: there may be a short rattle noise from the front of the engine when it is started. it could be a problem with cam phasers or the engine belt. *rm | 06/16/2011 | |
| PIP-4495C | 03/01/2011 | 10038510 | Gm: there may be noise coming from the cylinder head, because of low oil pressure which is caused by debris. *rm | 06/16/2011 | |
| PI-0090B | 03/01/2011 | 10038345 | Gm: there may be an intermittent engine hesitation or flutter. the camshaft sensor terminals likely have poor connections. *rm | 06/15/2011 | |
| PI-0090B | 03/01/2011 | 10038345 | Ready | 06/15/2011 | |
| 08-06-01-011H | 02/01/2011 | 10038261 | Gm: check engine light is on with multiple trouble codes present. *rm | 06/14/2011 | |
| 08-06-01-011H | 02/01/2011 | 10038261 | Ready | 06/14/2011 | |
| PI-0202A | 11/01/2010 | 10037310 | Gm: there is a rattle/knock noise coming from the front of the engine at idle when the vehicle has warmed up. *rm | 05/18/2011 | |
| PI-0202A | 11/01/2010 | 10037310 | Ready | 05/18/2011 | |
| PI-0145 | 06/01/2010 | PI-0145A | 10036504 | Buick/cadillac/chevrolet/gmc: check engine light on; dtcs p0172 and p0175; engine runs rough (follow diagnosis and replace high pressure fuel pump). *pe updated 3/28/11. model year 2010-lacrosse, cts, srx, equinox and terrain. *pe | 03/25/2011 |
| PI-0145A | 06/01/2010 | 10036504 | Buick/cadillac/chevrolet/gmc: check engine light on; dtcs p0172 and p0175; engine runs rough (follow diagnosis and replace high pressure fuel pump). *pe | 03/25/2011 | |
| PIT-5028 | 09/01/2010 | 10036324 | Pontiac/saturn/buick/gmc/chevrolet/cadillac/hummer: vehicle start and stalls after theft deterrent module replacement. model years 2006-2011. does not apply to vehicles with keyless access system. *pe | 03/14/2011 | |
| PIT-5024 | 08/01/2010 | 10036284 | Chevrolet/gmc: loss of engine power acceleration intermitted electrical issues including door locks cycle ipc indicators dash lights flash. *pe | 03/11/2011 | |
| PI-0221 | 09/01/2010 | 10036024 | Buick/cadillac/chevrolet/gmc: rough idle, engine misfire and/or check engine light on, dtc p0300 (reprogram ecm). *pe | 03/07/2011 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| SB-09333 | 01/01/2010 | 10033031 | Gmc/chevrolet: evaporative emission diagnostics. a service procedure to improve the ability of the evaporative emissions diagnostic to detect leaks by installing a fuel tank vent tubing jumper on certain vehicles. vehicles equipped with | 06/25/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 12/08/2011 | 35000 | ||
| 2010 chevy equinox keeps knocking, dealer replaced timing chain twice and the timing chain tentioner twice and still has the problem. it now shuts off while driving and shakes and mis-fires when cold in the morning. dealer cant seem to find anything wrong they said the 4-cyl engines are problematic and nothing can be done. i have called gm and they havent offered me anything. i have videos of the car having problems, they said thats not good enough. | |||
| 12/15/2011 | 31290 | ||
| While driving down i-95s, the 2010 equinox lost power and the stability control light along with the check engine light came on. the car was pulled to the side of the interstate and eventually was flat-beded to a local chevy dealer. once the car was looked at by the dealer they informed me that the timing chain failed and the whole motor would need replaced. | |||
| 11/26/2011 | 25000 | ||
| Tl- the contact owns a 2010 chevrolet equinox. the contact stated that after parking on a steep incline with the gear in park and the engine running, the vehicle started to roll backward and ended in a neighbor's driveway. the vehicle was not damaged but as the contact attempted to enter the vehicle, she was dragged backward and sustained injury to the arms and legs. the manufacturer was not notified of the failure. the vin was unavailable. the failure mileage was 25,000. kmj | |||
| 11/26/2011 | 25000 | ||
| Tl-the contact owns a 2010 chevrolet equinox. the contact stated after parking on a steep incline in the driveway the vehicle started to roll backwards. the vehicle rolled backwards and crash into the next door neighbors driveway. the vehicle was not damaged but the contact was trying to get into the vehicle it dragged her backwards. her arms and legs was injured. the vehicle door was closed the gear shift was in parked and the engine was still running. the dealer was not notified. the manufacturer was not notified. the vin was unknown. the failure mileage was 25,000. mw | |||
| 10/01/2011 | 1 | ||
| 2010 chevrolet equinox. consumer writes in regards to engine stall *tgw | |||
| 07/14/2010 | 4500 | ||
| ***attention*** new info on hard shifitng .... like others with a 2010 nox i have serious shifting problems mostly between 3rd and 4th gear. it hesitates and jerks hard into gear. this happens about 3 to 4 times a week which means the dealer can never diagnose the issue. we even put a fault recorder on it set for transmission errors with no success. what happened yesterday is very relevant. the dealership called and said a new new service bulletin was just issued for the problem but had no fixes only to say that it was within normal range. according to the dealer it appears that the shiftng points vary according to driving habits and this changes with time as the computer learns your driven habits and adjusts. the dealer recommend that i come in every few weeks and they would reset the codes and this would help the issue but no fix since the computer would again adjust shift points. another option was to trade up to a 6 cyl model ( plus $10k) which does not exhibit the problem. this is also a safety issue if this occured while going into a wet corner and experience a hard shift causing tires to loose traction. the take away point from this comment is that gm finally recognizes a serious situation, unfortunately that have no fix other that buy a new 6 cyl model. closing comment: the 2010 model has close to a 100 service bulletins while the 2011 has only about 10. obviously the 2010 was an experiment (beta test) and we helped them fix problems by driving and commenting on issues. the 2011 was the result of most of the fixes. | |||
| 08/13/2011 | 46954 | ||
| Tl* the contact owns a 2010 chevrolet equinox. the contact was driving 55 mph when a noise was a heard from the engine and the vehicle stalled. the vehicle was taken to the dealer and the dealer confirmed that the interior engine walls were scarred. the manufacturer was contacted and the vehicle was repaired. the failure mileage was 46,954 and the current mileage was 48,900. | |||
| 08/13/2011 | 46954 | ||
| Tl- the contact owns a 2010 chevrolet equinox. the contact was driving 55 mph when a noise was a heard from the engine and the vehicle stalled. the vehicle was taken to the dealer and the dealer confirmed that the interior engine walls were scarred. the manufacturer was contacted and the vehicle was repaired. the failure mileage was 46,954 and the current mileage was 48,900. kmj | |||
| 03/01/2011 | 48656 | ||
| Has a tapping noise in the engine took it to dealer and they said that they can,t hear or fine the problem,i told the shopmanager that they will not find it will the window up,also started the suv up one morning and the fuel rang say 303 mile i drove 7 miles to work and saw that it said 294 so the suv than us 9 gallon of gas in seven miles.the merchanie said that that was normal that,s a lie.the dealer just don,t want to fix the problem,if it not any money in it for them than they don,t want to fix the problem. i don,t want to go out of town and the motor blow up or the defrost stop working and my family get hurt than it,s on.went to two dealer and they couldn,t hear the tapping and i am standing there and hear it.all this money that we paying for this suv they need to fix the problem or we will get action 9 news on it. | |||
| 09/04/2010 | 9000 | ||
| Our 2010 equinox 2lt 2.4l (4 cyl) that we bought in aug. 2009 started having stalling/rough idle problems after a year, we took it to the dealer 5 times. they kept saying that there is casting sand clogging the solnoids.they claimed to clean it out each time. they finally gave us a new engine but we don't feel safe driving it because we are starting to feel the same problems again. there is a bullitin for all this. we have contacted gm and they won't help us. i guess we will have to call a lemon lawyer. i have seen others with this problem. why won't gm do anything for us or reall it? | |||
| 08/15/2010 | 717 | ||
| On august 15, 2010 my new chevrolet equinox, with only 717 miles on it, stalled in the middle of the street. it was towed (mirak chevrolet) on sunday august 15th, and they didn | |||
| 03/05/2010 | 5000 | ||
| Bought a chevy 2010 equinox back in november of this yr., at 5,000 miles i noticed a secondary noise rattling/knocking type of sound coming from my engine (at aceleration). brought the vechicle to the dealership 3x no results. i brought my car to 2 differant independant mechanics both noticed and observed the noise and both seem to believe the noise is lack of fuel getting to the engine causing mini expolsions to the engine, therefor causing holes in the pistons which would cause further engine damage. i contacted gm and the dealership both ignore the problem and will not acknowledge at this time, later found out from the gm dealerships service station that according to gm tech assist that there are 20 other cases like mine that they were notified of and gm is not willing to do anything about, this to me is a major safety concern to myself and my family. now i have more miles and the noise is getting louder and more frequent. i donot feel safe driving my car knowing that my engine could be severely affected. i have brought my car back to dealership 3x to no prevail. please help | |||
| 02/24/2010 | |||
| 2010 equinox 4000 miles. when driving a loud squealing noise comes from engine. took it to dealer and they replaced the serp belt the first time. still squealing and took it back the next week where they state it was the pwer steering gear. replaced the power steering gear and car still makes the same noise. on my third attempt to replace a random engine part picked out by whatever mechaninc is free for the day. | |||
| 03/02/2010 | 1 | ||
| Bought a 2010 chevy equinox on oct. 31st..have had it 5 months and has 5,500 miles on the motor is making a severe or really loud ticking noise. took it to 2 chevy dealers and they tell me this is normal but when you start one up on the lot it makes no where near the noise mine does. they tell me it is normal for this kind of fuel injectors and refuse to fix it. was not loud at all when we purchased the vehicle now it just keeps getting louder. it really is a shame when we pull up next to an older car and it is quieter than our brand new one. *tr | |||
| 02/07/2010 | 1265 | 1 | |
| My brand new chevrolet equinox 2010, which has less than 2000 miles has been overheating already. i took it into the dealership and they have no idea what the problem is. the temperature gauge does not work at times. the error message that i am getting: ac off due to high engine temperature. *tr | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 03/05/2010 | 5000 | ||
| Bought a chevy 2010 equinox back in november of this yr., at 5,000 miles i noticed a secondary noise rattling/knocking type of sound coming from my engine (at aceleration). brought the vechicle to the dealership 3x no results. i brought my car to 2 differant independant mechanics both noticed and observed the noise and both seem to believe the noise is lack of fuel getting to the engine causing mini expolsions to the engine, therefor causing holes in the pistons which would cause further engine damage. i contacted gm and the dealership both ignore the problem and will not acknowledge at this time, later found out from the gm dealerships service station that according to gm tech assist that there are 20 other cases like mine that they were notified of and gm is not willing to do anything about, this to me is a major safety concern to myself and my family. now i have more miles and the noise is getting louder and more frequent. i donot feel safe driving my car knowing that my engine could be severely affected. i have brought my car back to dealership 3x to no prevail. please help | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 06/15/2011 | 35800 | ||
| Purchased 2010 equinox ls on 8/14/09. the vehicle has incurred numerous visits to the dealership to correct a major water leakage problem,defective module which controlled dashboard functions including heat and defrost and a severe oil consumption condition which remains unresolved.complaints of engine knocking were reported to 2 dealerships with no resolve.approximately 6 weeks ago the vehicle experienced the same knocking and check engine light.the dealer replaced the timing chain,thermostat along with various seals and valves.this past monday the vehicle experienced the same tapping noise and shuttering,after was determined the vehicle had no oil the vehicle was towed to the dealer were they discovered the car had consumed over six quarts of oil with no visible signs of oil leakage anywhere.the were advised by gm to do an oil consumption test over 5000 miles with a bi-weekly inspection by the dealer.a research of internet forums revealed this situation to be a common complaint with various concessions made to other owners.this is a dangerous defect that can leave a driver stranded in the heat of summer or dead of winter with life threatening possibilites.this matter deserves you immediate attention. | |||
| 04/14/2010 | 400 | ||
| Tl-the contact owns a 2010 chevrolet equinox. while driving about 5 mph there was a knocking noise coming from the engine which was call spark knock engine noise. the vehicle was taken to the dealer who stated there are no fixes for this failure, but he should use a higher octane fuel to quiet the noise down. the manufacturer was notified who informed him there are no repairs for this failure and to continue what the dealer stated. the failure mileage was 400 and the current mileage was 12,500....mw | |||
| 05/24/2010 | |||
| I have a 2010 chevy equinox and it is makeing a knocking noise everytime i give it gas this is a brand new truck i shouldnt be haveing this problem i have taken it back and forth to the service and they keep telling me that nothing is wrong with it thats its normal well i dont think so i think that this truck is a lemon and if something isnt done with my truck i will call the channel 7 on yourside and then i will sue the gm people for not doing anything about this problem i am very upset over this,and i m sure that other people are haveing the same problem as me , | |||
| 03/05/2010 | 5000 | ||
| Bought a chevy 2010 equinox back in november of this yr., at 5,000 miles i noticed a secondary noise rattling/knocking type of sound coming from my engine (at aceleration). brought the vechicle to the dealership 3x no results. i brought my car to 2 differant independant mechanics both noticed and observed the noise and both seem to believe the noise is lack of fuel getting to the engine causing mini expolsions to the engine, therefor causing holes in the pistons which would cause further engine damage. i contacted gm and the dealership both ignore the problem and will not acknowledge at this time, later found out from the gm dealerships service station that according to gm tech assist that there are 20 other cases like mine that they were notified of and gm is not willing to do anything about, this to me is a major safety concern to myself and my family. now i have more miles and the noise is getting louder and more frequent. i donot feel safe driving my car knowing that my engine could be severely affected. i have brought my car back to dealership 3x to no prevail. please help | |||
| 11/02/2009 | 2158 | ||
| Rough idle during cold start of my 2010 chevy equinox 2.4l 4 cylinder engine engine idles rough and misses until it warms up when it gets below 40 degrees took car to dealer at 2,000 miles in november, they said everything was fine and to specifications. said they would keep a eye out for service bullitins on cold starting, never heard from them. car continue to run rough on cold start. found on my own a gm service bulletin in dec. #p00010 on cold start require calibration of engine. called dealer told them where to find service bulletin they found it and then took the car in . same problem still exists even after two service vists. the dealer says they will keep their eye out for another serviec bulletin on the cold weather starting as everything is up to specifications on the car. the car still runs rough and misses until it warms up | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 03/05/2010 | 5000 | ||
| Bought a chevy 2010 equinox back in november of this yr., at 5,000 miles i noticed a secondary noise rattling/knocking type of sound coming from my engine (at aceleration). brought the vechicle to the dealership 3x no results. i brought my car to 2 differant independant mechanics both noticed and observed the noise and both seem to believe the noise is lack of fuel getting to the engine causing mini expolsions to the engine, therefor causing holes in the pistons which would cause further engine damage. i contacted gm and the dealership both ignore the problem and will not acknowledge at this time, later found out from the gm dealerships service station that according to gm tech assist that there are 20 other cases like mine that they were notified of and gm is not willing to do anything about, this to me is a major safety concern to myself and my family. now i have more miles and the noise is getting louder and more frequent. i donot feel safe driving my car knowing that my engine could be severely affected. i have brought my car back to dealership 3x to no prevail. please help | |||