Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| PI-0312A | 03/01/2012 | 10043933 | Chevrolet/gmc: fluid leak from transfer case (ptu) vent. *kb | 05/02/2012 | |
| PIP-4990 | 12/01/2011 | 10043320 | Buick/chevrolet/gmc/pontiac/saturn: some model year vehicles may experience service engine soon (ses) lamp illuminated. issue may be caused by the control solenoid/module assembly or may have damaged or poor terminals for under hood fuse | 03/13/2012 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| PI-0448 | 04/01/2011 | 10038706 | Ready | 06/27/2011 | |
| PI-0448 | 04/01/2011 | 10038706 | Gm: malfunction light is on with four possible trouble codes stored. *rm | 06/27/2011 | |
| PI-0179 | 07/01/2010 | PI-0179A | 10036506 | Buick/cadillac/chevrolet/gmc: equipped with 6t70 or 6t75 automatic transmission (rpos mh2, mh4, mh6, my9). transmissions built 4/1/10 thru 5/8/10. a harsh shift, typically into third or fifth gear. upon investigation, technician may fin | 03/25/2011 |
| PI-0179 | 07/01/2010 | 10036506 | Buick/cadillac/chevrolet/gmc: equipped with 6t70 or 6t75 automatic transmission (rpos mh2, mh4, mh6, my9). transmissions built 4/1/10 thru 5/8/10. a harsh shift, typically into third or fifth gear. upon investigatio, technician may find | 03/25/2011 | |
| SB-09271C | 01/01/2010 | 10033029 | Pontiac/saturn/buick/gmc/chevrolet: transmission calibration update. a service procedure to reprogram the ecm and tcm on certain model vehicles. this new calibration will improve transmission shift characteristics for downshift hesitation | 06/25/2010 | |
| PIP-4653B | 09/01/2009 | 10032434 | Buick/chevrolet/hummer/gmc/pontiac/cadillac/saturn: technicians may find dtcs p0601, p0603, p0604, p062f or p1621 stored in the tcm as an active or a history code. some of these dtcs can also be set in the ecm or fpcm. make sure that you | 03/24/2010 | |
| POWER TRAIN - DRIVELINE - UNIVERSAL JOINT | |||||
| PI-0602 | 11/01/2011 | 10042291 | Buick/chevrolet/gems;saturn: on all wheel drive vehicles, there are some concerns or issues regarding incidental service for the normal propeller shaft conditions. *pe | 12/05/2011 | |
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||||
| PIE-0052A | 11/01/2010 | 10037280 | Gm: there is a fluid leak in the transfer case seal. *rm | 05/17/2011 | |
| PIE-0052A | 11/01/2010 | 10037280 | Ready | 05/17/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 10/08/2012 | 48000 | 1 | |
| I had been having oil consumption problems, like many other owners of 2010 equinoxes and was undergoing an oil consumption test. was driving on i-81s on a 500 mile trip. when i started the car after stopping for gas, it idled very roughly. foolishly, i got back on the interstate, thinking that maybe a higher speed would help. the car would not get up to a safe speed and completely stalled out about a quarter mile from the exit, leaving me stranded (by myself) 150 miles from my destination. was towed 70 miles to a dealership who replaced the timing chain, tensioner and fuel pump. this dealer stated the problem was due to low oil level as well as dirty oil. i incurred an unexpected $1200 bill and was without my car for a week. my home dealership replaced my engine 2 weeks ago and i received reimbursement for the repair bill. i am pleased, presently, with the response from gm, but it required persistence. although i have had my present problem rectified, i'm reporting this problem as many, many others have been experiencing this same problem with varying responses from gm. i've also experienced some shifting problems as well, but the engine problem took precedence, so i'm waiting to see if the transmission problem continues! *tr | |||
| 10/08/2012 | 48000 | ||
| I had been having oil consumption problems, like many other owners of 2010 equinoxes and was undergoing an oil consumption test. was driving on i-81s on a 500 mile trip. when i started the car after stopping for gas, it idled very roughly. foolishly, i got back on the interstate, thinking that maybe a higher speed would help. the car would not get up to a safe speed and completely stalled out about a quarter mile from the exit, leaving me stranded (by myself) 150 miles from my destination. was towed 70 miles to a dealership who replaced the timing chain, tensioner and fuel pump. this dealer stated the problem was due to low oil level as well as dirty oil. i incurred an unexpected $1200 bill and was without my car for a week. my home dealership replaced my engine 2 weeks ago and i received reimbursement for the repair bill. i am pleased, presently, with the response from gm, but it required persistence. although i have had my present problem rectified, i'm reporting this problem as many, many others have been experiencing this same problem with varying responses from gm. i've also experienced some shifting problems as well, but the engine problem took precedence, so i'm waiting to see if the transmission problem continues! | |||
| 11/08/2012 | 46000 | 1 | |
| It started with the check engine light would come on and the stabilitrak light coming on sometimes. and you hear a rough idle.and a horrible rattling noise was coming from the engine while parked and. when i drove the car when accelerating it sounded worse as if i was driving a diesel truck. and the car would stay on for about 2 to 3 seconds after i turned the car off. so i dropped the car off at the dealer they checked it with a scanner and they got the p0172 - too rich error code. and they saw for themselves the car stayed on after turning off the car and the rattling noise it was making. after 2 days i picked up the car coalition | |||
| 10/27/2012 | 93500 | 1 | |
| Equinox starts powering down occasionally during acceleration through hard right turns and, once, during a soft bump against a curb. dashboard lights turn off, engine dies, etc. can be restarted from stop. we had been able to duplicate the problem, but haven't been able to do so at the dealership, so it remains unfixed. we are concerned about the safety of driving a vehicle that may power down during a hard right turn and heavy acceleration. we now intentionally accelerate slowly and cautiously through right turns. we worry that we will get in a situation where, for instance, we'll need to turn out of the way of a semi trailer and our car will power down, putting us in great danger. *tr | |||
| 01/10/2012 | 20000 | 1 | |
| Excessive engine noise,pinging,misfires-transmission shift hesitations upon acceleration-backfires/tiny explosions coming from exhaust-suspension noise.erroneous mpgs-defective air conditioning/intermittent/stale smelling air/not cold. *tr | |||
| 06/28/2010 | 3200 | ||
| Tl* the contact owns a 2010 chevrolet equinox. the contact stated that while driving 30 mph, the vehicle made a sudden movement and pulled when shifted. the contact parked the vehicle and continued driving, and the failure was resolved. the contact stated that the failure was not present if the air conditioner was activated. the vehicle was taken to the dealer where the dealer installed a data recorder, but no failures could be determined. the failure recurred and the tachometer shifted between high and low rpms sporadically. the contact as well experienced no mobility when trying to change gears from park to reverse. the manufacturer was made aware of the failure but provided no assistance. the current mileage was 22,503. the failure mileage was 3,200. | |||
| 06/28/2010 | 3200 | ||
| Tl-the contact owns a 2010 chevrolet equinox. the contact stated that while driving 30 mph, the vehicle made a sudden movement and pulled when shifted. the contact parked the vehicle and continued driving, and the failure was resolved. the contact stated that the failure was not present if the air conditioner was activated. the vehicle was taken to the dealer where the dealer installed a data recorder, but no failures could be determined. the failure recurred and the tachometer shifted between high and low rpms sporadically. the contact as well experienced no mobility when trying to change gears from park to reverse. the manufacturer was made aware of the failure but provided no assistance. the current mileage was 22,503. the failure mileage was 3,200. kmj | |||
| 12/01/2010 | 42000 | ||
| Have owned my car now for 6 months and nothing but issues. it sees the dealer more then i can enjoy it. if one more update is done and i am told the problem is fix and really it isn't then my frustration will continue. from the oil leak, transmission decline rough, engine noise,key gets stuck in ignition, fuel gage and starting issues i wish i could get rid of this car and never buy chevy again. if i had not sold my other car i would put this up for sale and walk away. there has to be something to fix these issues as this was not a cheap car. it only has 52 thous miles and i will go back to mazda where my suv went to 285 thous with normal maintenance not major issues or my tahoe that i sold at 189 thous and no problems. i wish i had purchased another mazda at this point. how do we get this problems resolved once and for all? this is crazy!i am not sure if a lawyer is the answer but i would hope that its not. i am sick of getting renals, being late to work to drop it off and shuttle. i bought this to have a car to drive not to take to the dealer over and over. the engine seal was already replaced and the problems are worse or not better at all. seems to be known problems with 2010 so why is it that they are not getting fixed on our cars. i am happy to get my 27 thousand back and get a car that is not a clunker junk. thank you -- aubrey peterson | |||
| 06/28/2010 | 3200 | ||
| Tl-the contact owns a 2010 chevrolet equinox. the contact stated that while driving 30 mph, the vehicle made a sudden movement and pulled when shifted. the contact parked the vehicle and continued driving, and the failure was resolved. the contact stated that the failure was not present if the air conditioner was activated. the vehicle was taken to the dealer where the dealer installed a data recorder, but no failures could be determined. the failure recurred and the tachometer shifted between high and low rpms sporadically. the contact as well experienced no mobility when trying to change gears from park to reverse. the manufacturer was made aware of the failure but provided no assistance. the current mileage was 22,503. the failure mileage was 3,200. kmj | |||
| 12/01/2010 | 42000 | ||
| Have owned my car now for 6 months and nothing but issues. it sees the dealer more then i can enjoy it. if one more update is done and i am told the problem is fix and really it isn't then my frustration will continue. from the oil leak, transmission decline rough, engine noise,key gets stuck in ignition, fuel gage and starting issues i wish i could get rid of this car and never buy chevy again. if i had not sold my other car i would put this up for sale and walk away. there has to be something to fix these issues as this was not a cheap car. it only has 52 thous miles and i will go back to mazda where my suv went to 285 thous with normal maintenance not major issues or my tahoe that i sold at 189 thous and no problems. i wish i had purchased another mazda at this point. how do we get this problems resolved once and for all? this is crazy!i am not sure if a lawyer is the answer but i would hope that its not. i am sick of getting renals, being late to work to drop it off and shuttle. i bought this to have a car to drive not to take to the dealer over and over. the engine seal was already replaced and the problems are worse or not better at all. seems to be known problems with 2010 so why is it that they are not getting fixed on our cars. i am happy to get my 27 thousand back and get a car that is not a clunker junk. thank you -- aubrey peterson | |||
| 06/28/2010 | 3200 | ||
| Tl-the contact owns a 2010 chevrolet equinox. the contact stated that while driving 30 mph, the vehicle made a sudden movement and pulled when shifted. the contact parked the vehicle and continued driving and failure resolved. the contact stated the failure is not present if the air conditioner. the vehicle was taken to the dealer and dealer installed a data recorder, but the failures found were called normal operation. the failure recurred and the tachometer shifted between high and low rpm, and happened sporadically. the contact as well expierenced no mobility when trying to change gears from parking to reverse. the manufacturer was made aware but provided no assistance. the current mileage was 22,503. the failure mileage was 3,200.yn | |||
| 12/01/2010 | 42000 | ||
| Have owned my car now for 6 months and nothing but issues. it sees the dealer more then i can enjoy it. if one more update is done and i am told the problem is fix and really it isn't then my frustration will continue. from the oil leak, transmission decline rough, engine noise,key gets stuck in ignition, fuel gage and starting issues i wish i could get rid of this car and never buy chevy again. if i had not sold my other car i would put this up for sale and walk away. there has to be something to fix these issues as this was not a cheap car. it only has 52 thous miles and i will go back to mazda where my suv went to 285 thous with normal maintenance not major issues or my tahoe that i sold at 189 thous and no problems. i wish i had purchased another mazda at this point. how do we get this problems resolved once and for all? this is crazy!i am not sure if a lawyer is the answer but i would hope that its not. i am sick of getting renals, being late to work to drop it off and shuttle. i bought this to have a car to drive not to take to the dealer over and over. the engine seal was already replaced and the problems are worse or not better at all. seems to be known problems with 2010 so why is it that they are not getting fixed on our cars. i am happy to get my 27 thousand back and get a car that is not a clunker junk. thank you -- aubrey peterson | |||
| 11/26/2011 | 25000 | ||
| Tl* the contact owns a 2010 chevrolet equinox. the contact stated that after parking on a steep incline with the gear in park and the engine running, the vehicle started to roll backward and ended in a neighbor's driveway. the vehicle was not damaged but as the contact attempted to enter the vehicle, she was dragged backward and sustained injury to the arms and legs. the manufacturer was not notified of the failure. the vin was unavailable. the failure mileage was 25,000. | |||
| 07/14/2010 | 4500 | ||
| ***attention*** new info on hard shifitng .... like others with a 2010 nox i have serious shifting problems mostly between 3rd and 4th gear. it hesitates and jerks hard into gear. this happens about 3 to 4 times a week which means the dealer can never diagnose the issue. we even put a fault recorder on it set for transmission errors with no success. what happened yesterday is very relevant. the dealership called and said a new new service bulletin was just issued for the problem but had no fixes only to say that it was within normal range. according to the dealer it appears that the shiftng points vary according to driving habits and this changes with time as the computer learns your driven habits and adjusts. the dealer recommend that i come in every few weeks and they would reset the codes and this would help the issue but no fix since the computer would again adjust shift points. another option was to trade up to a 6 cyl model ( plus $10k) which does not exhibit the problem. this is also a safety issue if this occured while going into a wet corner and experience a hard shift causing tires to loose traction. the take away point from this comment is that gm finally recognizes a serious situation, unfortunately that have no fix other that buy a new 6 cyl model. closing comment: the 2010 model has close to a 100 service bulletins while the 2011 has only about 10. obviously the 2010 was an experiment (beta test) and we helped them fix problems by driving and commenting on issues. the 2011 was the result of most of the fixes. | |||
| 05/24/2010 | 8309 | ||
| This is my third complaint, last confirmation number is: 10398449. it is the same vehicle with the same complaints for the past 5 times. my car could not accelerate. the tach read up to 4-5 and the spedometer at 0mph. my dash was blinking and my service engline light went on. i have exhausted my time in a rental vehicle and i am currently without a vehicle. please advise me. this car was purchased 08/31/10, first issue occuring at 1900 miles. | |||
| 04/29/2011 | 7500 | ||
| I had already processed a vehicle complaint a few months ago. this is the fifth time my vehicle has been in the shop with chevrolet. two of the five times (so far) they were only able to make two repairs, and were certain they have solved the problem. the most recent occurence was april 29th. i had just picked my car up from thomas chevrolet after being serviced for the same incident the past 4 times, with their assurance my vehicle was safe to drive. my boyfriend and i were driving on i-95 south towards baltimore, when my car gave out. the rpms went up and down, tach was accelerating up to 8-9 and my speedometer read 0mph. at the time we were going 65mph, and then next thing we know the car automatically decelerated 35mph. my boyfriend had no control over the acceleration of the vehicle. we were in a 5-lane highway and had to safely get over 4 lanes. we were almost killed/severly injured multiple times by cars/trucks, while trying to get over the lanes. this is the fifth time this has occured and third time i had almost lost my life. i am in severe need of assistance. chevrolet has told me multiple times nothing is wrong with my car, and assured my safety. this car is defected and i am unsure as to how to prove chevrolet it is unsafe. the thought of continuing to drive this vehicle is horrifying. what is it going to take to show them? my life? please advise me. | |||
| 10/30/2010 | 1955 | ||
| I purchased a brand new equinox from chevrolet in 08/31/2010. since 10/30/2010, i've had ongoing issues with this vehicle. two incidents of which, i almost had near-death car accidents. this is the third time i am in a rental car, totaling to about a month so far in rentals. first incident in october, i had to drive with my hazards on to even get to the dealership. my speedometer and tech would accelerate, however, it felt like i was in neutral. it was serviced for about 2-3 weeks and they said they fixed the problem. then 2 weeks ago, i had just got off a 3-lane 65 mph highway, when my vehicle stalled on me. i remember looking down at the dash while i was driving, the speedometer said i was going 100 mph but i wasn't moving. i was nearly rear-ended being on a highway. luckily, i was able to get over a lane and pull over. the car wouldn't allow me to move or reverse. i was in a rental for about a week while they examined my car. chevrolet/gm said they were unable to find anything wrong with my car and forced me to return the rental and drive my car. i have written documentation stated they were unable to find anything wrong with my vehicle. now the third incident, i was driving in philadelphia on a way to a wedding. my car stalled multiple times, causing me to pull over on broad street about 4 times, just to turn my car off and on to attempt to move it. it was a hazard to myself and on the road, i almost got hit multiple times. chevrolet said they found the problem with my car, but how am i suppose to trust them when they never trusted me when i said something was wrong. this car is brand-new and this is the third occurrence of the same issue. i feel completely unsafe driving this vehicle and my confidence has plummeted. please advise me of what to do. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 09/09/2010 | 10926 | ||
| I have a 2010 chevy equinox that has a hard shift between 31 and 48 mph. i have taken it to the dealership 8 times and still no fix. the gm engineer for the ok area came down and drove it less then 5 miles and said he thinks it is my driving habits. took it back and the gm area rep drove it less then 5 miles and said it was normal for the 6 speed transmission to do that. i can not get the dealership to do anything because gm says it is ok. | |||
| 06/04/2011 | 27000 | ||
| Tl-the contact owns a 2010 chevrolet equinox. the contact was driving 10 mph and down a steep hill when the gear failed to engage. the contact had to abruptly depress the brakes repeatedly in order for the gears to respond. the contact stated that the gears would only shift from first to third, but not shift into any lower gears when attempting to decelerate. the vehicle was taken to the dealer who advised that they were unable to duplicate the failure. the computer was reset yet the failure continued to recur. the manufacturer was not made aware of the failure. the failure mileage was 27,000. kmj | |||
| 06/04/2011 | 27000 | ||
| Tl-the contact owns a 2010 chevrolet equinox. the contact stated while driving 10 mph and going down a steep hill the gear will not engage. when the gear will not shift he has to stomp on the brakes very hard and then it will shift. the gear will shift from first to third but not low to slow the vehicle down. the transmission was automatic. the vehicle was taken to the dealer who stated they cannot duplicate the problem. they have reset the computer but the failure continues to occur. the manufacturer was not contacted. the failure mileage was 27,000. mw | |||
| 11/27/2010 | 8000 | ||
| While driving on level pavement at 65 mph, with my cruise control on, all of a sudden, the vehicle downshifted 2 gears, and the tach rose to 5300 rpms. i tapped the brake pedal, and it disingaged the cruise and proceded in a normal condition. | |||
| 05/15/2010 | |||
| I own a 2010 chev equinox ltz. i purchased the vehicle in april. soon after we noticed a definite clunking sound when the car shifted from 2 to 3 gear, around 3000 rpm. it only happens occasionally. i have found others with the same problem. is gm going to look into this particular problem? | |||
| 04/10/2010 | 1 | ||
| Since the purchase of my 2010 chevy equinox i have been experiencing rough shifts (clunks into gear) when the vehicle shifts up into 3rd gear. i took the vehicle to the dealer and they couldnt find anything wrong but went ahead and flashed the ecu. the vehicle worked fine for about 2 weeks then began to do the same thing again. at times it clunks so hard it feels like you have hit something. there are many complains on edmunds about rough shifts up and down gears. there is also another complaint on here. gm needs to fix this issue or replace my transmission. | |||
| 02/18/2010 | 12 | ||
| Tl*the contact owns a 2010 chevrolet equinox. the contact stated that the vehicle hesitated when she shifted from second to third gear. she noticed the problem since the vehicle was purchased. the dealer was unable to duplicate the failure and stated that it was normal. the contact felt that the problem was a safety hazard because the vehicle hesitated in heavy traffic and almost caused several accidents. the failure mileage was 12. the current mileage was approximately 3,600. | |||
| 12/08/2009 | 2600 | 4 | |
| On 09/04/09 i bought a new 2010 equinox and within 3,000 miles i began experiencing significant shifting issues and rough idling/stalling at stops. on 01/08/10 i will be taking the vehicle to the service shop for the 4th time in 60 days for these problems. very concerning is that every time i have taken the vehicle in for service a new gm service bulletin exists for these problems. however, gm is not proactively addressing these known issues with buyers. rather the onus has been put into the buyers hands. why if they know a problem exists are they not obligated to contact buyers? there are a significant number of others experiencing these problems you will find on the web, ie edmunds. the following is a chronology of my experience: #1) 12/08/09-2,561 miles: car hesitating badly when accelerating, vibrating bad at idle with s intermittent stalls. gm bulletin 4469g-metal shaving left behind in the tranny. replace oil, replace actuator solenoids due to debris build-up. #2) 12/15/09-2,713 miles: rough idling/hesitation. replaced oil like before, no debris. service bulletin for ecm update for tcm and pcm. service tech told me that they had several other buyers experiencing these problems. #3) 12/22/09-2,939 miles: unable to merge onto thruway and get up to speed do to bucking and vehicle not accelerating/shifting. almost involved in accident trying to merge and gain speed. bucking at stops and stalling. service code p0011 found in computer for intake position system failure. needed 2 cam shaft actuators again. replaced oil & filter. 01/08/10-~3,900miles: continued rough idle. poor/hard shifting/hesitation to shift especially in 3 & 4 gear. in 3 & 4 engine sounds muffled and struggles to gain speed as if the tran is up-shifting too quickly. when up-shifting in higher gears it hesitates and then jolts. in summary, i am taking vehicle in for the 4th time, same problems. nys lemon law being considered. each time i have lost vehicle. *tr | |||